Reviews (58)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 12, 2024

The Smartrr team have been fantastic over the past year. They are responsive, innovative and are growing alongside us. It feels like a partnership where we can input on their product and they listen.

POT GANG
United Kingdom
Over 1 year using the app
February 9, 2024

Highly recommend Smartrr! Great platform, and they're constantly launching enhancements to make it even better. Their client service is best-in-class - our account manager acts as a true strategic partner, and jumps to action whenever we have a question or issue. Very glad we picked Smartrr for subscriptions!

Snif
United States
Over 1 year using the app
April 23, 2023

We've been using Smartrr for over a year now to run our coffee subscriptions. Fantastic app and superb customer support. The Smartrr portal is very easy to use and highly customizable. We particularly love the customer account page as this allows customers to easily manage their subscriptions.

Horsham Coffee Roaster
United Kingdom
About 1 year using the app
April 25, 2022

I love using Smartrr! It's very user friendly and the Customer Service has been A+ from day one! I's easy to use and we use it everyday for subscriptions! love!

Covey Skincare
United States
About 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! We absolutely love the Covey team and Covey products as well :) We are always here to help with whatever you need.

September 29, 2022

Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. Their deep support for variants unlocked many options for our customers not previously available. 100% recommend (especially those with extensive variants).

Slate Milk
United States
About 1 year using the app
March 20, 2024

Smartrr has revolutionized our subscription service with its intuitive interface and innovative features. Their exceptional customer service stands out, offering quick resolutions and demonstrating a genuine commitment to our success. Since adopting Smartrr, we've observed improved customer satisfaction and retention, significantly boosting our recurring revenue. Highly recommended for elevating subscription services.

CRYO Kratom
United States
12 months using the app
September 12, 2023

Amazing app that streamlined our subscription service for our loyal customers. Beyond that, the customer service is miles ahead of the competition. Would highly recommend for any entrepreneur

SNACKLINS
United States
12 months using the app
April 22, 2022

We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!

Cooking Panda's Store
United States
11 months using the app
smartrr replied May 18, 2022

Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.

April 19, 2022

We love this app! Simple yet very helpful. You get all the things you need in managing subscriptions in one place. Very easy to use and the best part is, that the people behind it are amazing! Always available to help.

Neuro
United States
9 months using the app
smartrr replied May 18, 2022

Thank you for your review! We love working with the Neuro team and look forward to helping you grow in any way we can!

April 13, 2022

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

Remi
United States
9 months using the app
smartrr replied May 18, 2022

Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)

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