Reviews (293)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales conversions with customizable badges and labels that highlight key product features like new arrivals and special offers. Features such as Skin Analysis Page, product bundles, and suggestions for frequently bought together items enhance customer experiences and product visibility. The app integrates seamlessly with Shopify, offers a user-friendly interface, and is supported by a responsive and helpful support team.

August 9, 2021

I found it a bit clunky and awkward to use. The developers responded to an enquiry quickly enough.
In the end, it was easier for us to manually add badges to our selected photos than use this app.
This app is not terrible but I would not call it good.
I certainly do not think it is worth the money they want to charge for ever and ever and ever

Dotmall Barbecues and Heaters
Australia
About 21 hours using the app
Mason replied August 10, 2021

Hi Reindert,

Really sorry to hear that you are facing issues using the app.

We’re always listening to feedback from customers and working on making your app experience smooth and easy.

Do share any specific areas where you are facing issues, and we will be sure to fix them - to get you that awesome experience you are looking for.

I’m here any time you need any help on chat or email.
-Stu

November 25, 2020

I used the app to help me add cool labels to products. Pretty easy to use and helpful. I think that this app is pretty solid.

BET ON FREEDOM™
United States
24 minutes using the app
Mason replied November 26, 2020

Thanks for your review, Team Bet on Freedom. Looks like something was amiss on our app due to which you left us a 3-star review :(

Is there something we could do to make your experience a 5-star one?

November 24, 2020

Don't know i was asked to leave a review even before i could use the app. I would have apopreciated more time to try it out

Pisani Maura
United States
3 minutes using the app
Mason replied November 24, 2020

Team Pisani, sincere apologies for this experience. If we have one unbreakable rule in the team, that's never to ask for a review without someone actually using the app! Would help us a lot if you could recount when and who shared that request with you? As a team committed to growth, we care about our users and this goes that very fabric of our commitment.

We've emailed you, hope to hear back with more details.

And once again, apologies for this experience.

Edited December 12, 2022

Perfectly fixed and get a best answer to my issues. I used opera which is not optimesed for the app and when I log in to my website with chrome it worked perfectly. Thank you for your help and quick response

Lilly and Mimi Fabric Shop
United Kingdom
4 months using the app
Mason replied December 12, 2022

Hi Noemi, this is Soya here. There seems to be a misunderstanding as the app is still active on your site. Also, noticed that there has been no charges on your store since Aug 2022 and you have been on the Free Plan since you installed.

Waiting to assist you and would love to help you & see what issue you're facing in the store. Please reach out to us at +1 347 408 0347 alternately directly at [email protected] so that we can help you at the earliest.

Waiting to hear back
Soya

November 27, 2022

I'm using the app to set up store banners and product badges. I really like the easy user-interface and wonderful customer support. Highly recommend!

Dane Fashion
Canada
22 days using the app
October 19, 2022

Amazing support and very helpful app to improve your shopify site. With a clear conscience I can confidently give 5 stars.
Recommend!

SneakersRats
Poland
About 1 hour using the app
July 26, 2022

A very good app. Even for free, the features are comprehensive and user-friendly. I enjoy it very much.

FurryPal
Hong Kong SAR
6 days using the app
June 21, 2022

Love the app, easy to use and great support from the team. Love the fact you now upload your own badges.

Williams Racing Official Store
United Kingdom
12 days using the app
May 27, 2022

I used this app and loved it. Exactly what I was looking for. Thank you for this amazing app. Looking forward to more amazing features.

Senzas
Pakistan
About 2 months using the app
May 15, 2022

i love this app it excattly what i was looking for thank well worth the money ill have this aoo for a long time

MOTO CAR accessories
United States
About 1 hour using the app
Mason replied May 17, 2022

Hey team, we're so thrilled to hear that. Really appreciate your encouraging feedback!

May 7, 2022

Really great customer support and a great addition to my store! It really brings attention to my best selling products.

JustThatCoolCandleCo.
United States
6 days using the app
Mason replied May 9, 2022

Thank you so much team! We're glad you find our App the best to highlight your Best Sellers! Do try our Free Trust Packs to boost your conversions.
- Team ModeMagic

April 27, 2022

Great app, works well and the customer service is fatastic, always helpful. I would recommend this app to users.

Aston Martin F1 Aramco Cognizant Store
United Kingdom
About 1 month using the app
Mason replied April 27, 2022

Thank you team! We work with a Customer First approach and we're glad we could help you out there. Do try out our free Trust badges to boost your conversions!
- Team ModeMagic

March 24, 2022

The app works well. and the support team is amazing, they contacted me directly over phone to resolve my queries. They even customized a plan as per our requirements. Highly recommend!!

GOVO
India
About 17 hours using the app
Mason replied March 24, 2022

Thank you team! We believe in Customer First approach and happy we could help you out there.
- Team ModeMagic

March 24, 2022

Very quick at responding to my inquiry and finding a resolution to my question. App was easy to install as well. Thank you Tanay!

Siyana Grace
Canada
6 months using the app
Mason replied March 24, 2022

Thank you so much team! We're so glad you find our app easy to use and we could help you out there.
Do try our Trust Badges to boost your Sale conversions!
- Team ModeMagic

March 17, 2022

This app is so easy to use. I have been adding badges to products and it really helps in increasing my conversions.

Zoellay
United States
4 days using the app
Mason replied March 17, 2022

Thank you so much team! We're glad you chose our App to boost your conversions.
Watch out for our new release - ModeMagic 3.0 - we're excited to bring it to you very soon!
- Team ModeMagic

March 16, 2022

I used this app to add badges to my storefront. I was able to upload my own custom designed badge to fit with my overall branding. The support team were on hand to assist me with an issue I had with the way the badges were displaying in Mobile format and they were able to find a solution for me really quickly. Definitely reccomend this app!

The Vignette Room - Interior lifestyle store offering a hand-picked range of beautiful homewares, for a home as unique as you.
Australia
3 days using the app
Mason replied March 17, 2022

Thank you so much team! We work with a Customer First approach, and we're happy we could help you out there.
- Team ModeMagic

March 10, 2022

this is a great app, definitely a conversion rate booster, many options on the free plan also, support is very quick and helpful!!

Fesh Beauty
Italy
About 1 hour using the app
Mason replied March 11, 2022

Thank you team! Do try out our new Trust Badges to further boost your conversions on the PDP ;)

- Team ModeMagic

Edited February 28, 2022

Such a great app. It's SO easy to use and if you do become stuck the Support (Jake) is AMAZING!!! They answer you within minutes, and guide you through whatever you need help with.

LUXURIA JEWELLERY BOUTIQUE
United Kingdom
8 months using the app
Mason replied July 23, 2021

Hey LUXURIA JEWELLERY BOUTIQUE team,

Your words made my team's day!

We agree 💯 that efficient customer service is crucial in our business, that's why we always keep our focus on supporting you. We're happy to guide you through your journey to success with us. Sending you love! 🥰 🥰

If you need further help on this, please ping us from the in-app chat or drop an email to [email protected].

February 24, 2022

super helpful and responsive customer service! Jacob came up with solutions for all my questions! Would be better if the pricing plans are clearer but overall its a great app

ChefPrep
Australia
3 days using the app
Mason replied February 26, 2022

We're really happy we could help you out there. Thank you team! We have noted your feedback, do ping us anytime from the in-App Help chat for any help around pricing.
- Team ModeMagic

February 7, 2022

great app , very helpful and friendly customer service, immediate response and have solved a problem i faced with the app quickly, and they have a lot of badges to choose from, highly recommended

dreamy lit
United Arab Emirates
About 5 hours using the app
Mason replied February 8, 2022

Your kind recommendation just made our day, thank you team! We work with a Customer First approach and we're glad we could help you out.
- Team ModeMagic

February 4, 2022

I needed to simply add a "New" badge to one product on the home page. This app worked perfectly. The customer service was super fast and extremely helpful- even using the free version. I highly recommend.

K9 Comfort Spray
United States
1 day using the app
Mason replied February 8, 2022

We're glad to hear you liked highlighting your New Arrivals through ModeMagic badges. Thank you team for your review and recommendation!
- Team ModeMagic

February 1, 2022

Really great app, serves the purpose well and they have a very responsive support team who will help you out anytime of the day.

SHAMAN™
India
12 days using the app
Mason replied February 3, 2022

Thank you team! We work with a Customer-First approach, happy to help you out anytime - in-App Chat & Email.
Do give our newly launched Trust Badges a try!
- Team ModeMagic

February 1, 2022

The app is useful and effective. It's a pity that there are not more features in the free mode (2 or 3 custom badges). How can I have several badges at the same time on a product? Example: a dish that is Indian and at the same time vegan, I would need 2 stickers at the same time.

Kaly Food Lab
Switzerland
About 2 hours using the app
Mason replied February 1, 2022

Hi Team, we're glad you find our App useful and effective. We can have multi-badges on a product, we are reaching out to you to help with it. You can also write to me on [email protected] or Ping us from the in-App Chat and we will assist you.
- Tanay
Customer Success Head, ModeMagic

January 28, 2022

Very easy to install and use, have heard customers say it was helpful in determining whether they would buy or not

Beyond the Equator
United States
4 months using the app
Mason replied January 28, 2022

Thank you for the wonderful review! Drop us a line from our in-App Help Chat for any suggestions, the makers would love to hear from you.
And do try out our newly launched Trust Badges!
- Team ModeMagic

Edited January 20, 2022

Very cool review! It is all what we were needing as I was dealing with other apps that did not allow me to create my own badges! Highly recommended! Besides, Ree was amazing! Thank you for this amazing app!

DUO Medical Supplies
United States
16 days using the app
Mason replied January 17, 2022

Thank you for the encouraging feedback! We're happy to hear how well your store could express by our 'Make your Own Badge' feature. Have any more ideas? Drop us a ping on our in-App chat and our team of designers will be happy to create a badge for you!

- Team ModeMagic

January 20, 2022

So far so good. I love how the Pre-Order babes show on the site exactly like they look in the app. Support was very helpful as well

Designs By Diamond- Custom Wigs
United States
About 2 hours using the app
Mason replied January 20, 2022

Dear Diamond, thank you for your kind words - Ree & team are glad to help you out anytime! Pre-order is a smart choice to create loyalty and engaement so great choice there.

Do give trust badges a shot too - it adds credibility to the PDPs are will help reduce drop offs.

Ping us anytime you need anything - we're here.

--Team Modemagic

January 19, 2022

Seemed like a simple & good idea, but I wish I'd read all of the reviews before I installed it. Didn't work. Didn't add badges to any products, found no way in dashboard to reach out for support other than a video, which did not address the issue I was having. May have worked great for others, but for me it was a fail.

CM Stars Creations
United States
14 minutes using the app
Mason replied January 19, 2022

Hey Mandy! Our chat support is under the Help Icon - right opposite to the video. We are available 24/7 on that, as well as on [email protected].

Jake from our team tried calling you, and we're also on standby on video call (do check your email). Please do give us a shot at solving the issue you were facing.

-Tanay
Head of Customer Success

January 2, 2022

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Lifestyle Fitness Clothing
United States
28 minutes using the app
Mason replied January 6, 2022

Thank you team! We would love to hear more from you. Please drop us a mail on [email protected]

- Team ModeMagic

December 14, 2021

It is very user friendly and has eye catching labels. I will definitely recommend it to anyone wanting to increase their conversion rate as it does helps!

EshnaDesign
Canada
12 days using the app
Mason replied December 20, 2021

Thank you team for your review and recommendation! We're glad to hear how our stickers have helped boost your sales. Check out our special collection of badges for the Holiday Sale!

- Team ModeMagic

December 13, 2021

I used the app to place new stickers and create how to pics. And for my skincare business this works perfectly! I don’t always like the automatic label updates so I have to go in and change some but other than that the app is amazing.

Gleaux Fresh Skin & Beaute
United States
26 days using the app
Mason replied December 20, 2021

Thank you team for your feedback. We would love to hear more from you on how we can improve your experience, please drop us a line on [email protected] and we will definitely work on it.

- Team ModeMagic

December 13, 2021

love how this app upgrades the look of my website. Makes it look more professional for customers. It gives more validity to my company and clothing,

DK Movement
United States
4 days using the app
Mason replied December 20, 2021

Thank you team for the wonderful review. You have made our day! Do watch out for our special collection of stickers for the Holiday Sale!

- Team ModeMagic

Edited November 25, 2021

I struggled to find the right app to create badges, and i found mode magic. It is exactly what I need and easy to apply. Thank you Mode Magic.

Pepper de Dog
Australia
3 days using the app
Mason replied November 26, 2021

Thank you team! We’re really happy to know you found ModeMagic useful and easy to use. Do try out auto-badges, we’re sure it’ll make it super simple for you to highlight discounts and promos on your product listings. Drop us a chat if you need any help with that.

- Team ModeMagic

November 21, 2021

I used this app to help me do x. I really like how it does y. It would be nice if it did z better.

JDSLUNA
United States
6 minutes using the app
Mason replied November 26, 2021

Thanks team! Hope you keep finding our App useful.
We would like to hear your suggestions. Please drop us a chat or mail us on [email protected], we will work on them.

- Team ModeMagic

Edited November 21, 2021

We removed this app but badge didnt remove on all. Contact the team and Mode magic team got on a call and help me resolve the issue. The team was very helpful and explained to me all features in the app. I re-installed the app and will be using it . It has great features. Thank you so much. I really appreciate your help.

Saffy Jewels
United States
About 3 hours using the app
Mason replied November 20, 2021

Dear Safia,
Sincere apologies for the stress you felt. We had already responded to your email but unfortunately looks like you missed it :( Is there a better email ID to reach you at?

Badges can be removed very easily using the "Undo Badges" tab in the app and the step by step flow is shared with you.

There could be cases where you may face issues if you have used an image optimizer app - but we can always help you out with removing them in case you face any issues. We're a quick phone call away.

I and my team are here to help in case you face any challenges. We've dropped an email back as well as here on standby in case you face any challenges.

Here to help
-Kay & Team

November 11, 2021

Really great APP. Meet all the requirements. Very easy to use and the support is very helpful, responds very quickly.

YeeTonda
China
44 minutes using the app
Mason replied November 13, 2021

Maggie, you have made the team smile with such a lovely review.

Really happy to see that you found the app easy to use. Also, for the upcoming BFCM please let us know if you need anything. All the best :)

November 8, 2021

Easy to use and great support. The badges look great and support was offered to create new ones for me. Thank you so much for making this easy.

Avant Agenda
United States
4 months using the app
Mason replied November 9, 2021

And thank you for cheering us on. Do check out the new overlay-mode - it's much faster, supports most of the top themes, and works across all pages in your store.

Here when you need us,
Kay

November 3, 2021

frankl;y amazing app, the free one plan you can test and the $9 one you can have badges on 200 products, support is amazin and they have cool badges and even you can create your own badges and labels ...

Thenumber1official
Canada
27 minutes using the app
Mason replied November 3, 2021

Thank you so much Khaled, you're one of the most fun, quick and kind person we have had the good fortune of helping out :)

Do try out the automation some time as you enjoy using the app - it will truly change the game for your store.

Have a great week ahead.

-Kay & team

November 1, 2021

Really great customer service. I used the chat service and the rep was very helpful! I need lots of help as I am technically challenged and I can get the help I need with ModeMagic.

Boone's Solace Candle Co.
United States
4 days using the app
Mason replied November 1, 2021

Darla, you are the best. Thank you for this really supportive review and I hope you have a wonderful BFCM.

PS: Will share update about the variants on email. Stay safe!

October 27, 2021

I used this app to help my new products boost in sells and to promote products that are low in low in stock i love the professional look

HighOffLash
United States
6 months using the app
Mason replied November 1, 2021

Thank you so much, and hope you have checked out the new BFCM updates!

October 27, 2021

This app is very useful for my store & I love it. Easy to install & use. It helps me make my products stand out. I love the variety of options I can choose from. It also helps my least selling products gets more attention once I apply a badge to it.

DD’S BRIDAL
United States
3 months using the app
Mason replied November 1, 2021

Thank you so much, and hope you have checked out the new BFCM updates!

Edited October 25, 2021

It's super easy to use. Great interface. I wish they had a lower cost monthly fee tier for these stickers as I'd like to use more than the free ones but my store isn't generating enough orders to warrant doubling the cost of my store.

Makers Outlet
United States
3 days using the app
Mason replied November 1, 2021

Thank you so much for your wonderful review dear team, and hope you have checked out the new BFCM updates!

October 24, 2021

I used this app. It helped me to add badges to my products. It helps me make my products stand out on my store.

Discountszone
Morocco
About 7 hours using the app
Mason replied November 1, 2021

Thank you so much, and hope you have checked out the new BFCM updates!

October 14, 2021

Nice way of highlighting new products and sale items. It's easy to use and has lots of design options.

Modern Evergreen
United States
2 days using the app
October 14, 2021

Extremely helpful for sales and it is great that you can customise your own to match your brand colours!

Fenix Golf UK
United Kingdom
2 days using the app
September 30, 2021

Pretty easy to use. I thought the free plan had unlimited use of free stickers, but it’s asking me to upgrade to add another even after I removed one from another product.

The Maven Couture
United States
About 1 month using the app
September 29, 2021

These badges save a lot of time and are easy to apply. The feature allowing you to create your badge is a plus.

shopcontinentalppe
Canada
9 days using the app
September 27, 2021

Small app, but very easy to use! Even as a beginner was very easy to install an plicate it to my shop.

ATLEO
Austria
1 day using the app
Mason replied September 28, 2021

Dear Team ATLEO ,

Thank you for the kind words. You just made our day 🤗💜
Don't forget to check out the newly launched Animated Badges in the app! It'll add a different kind of punch to your store, we promise 😄

Love and Product Stickers
Team ModeMagic

September 22, 2021

This is a great app. I like it cause it helps a lot to make your products look good and professional and helps to develop a good buying experience

ReyBechiShopStyle
Spain
About 1 month using the app
Mason replied September 28, 2021

Hey Team ReyBechiShopStyle,

Thank you for the kind words. This just made our team's day 🤩

BTW, we also have some cool features like tag based automation, create your own badge and much more. Go check it out, If you haven't already 😁

Love and Product Stickers
Team ModeMagic

September 20, 2021

I love the badges and how easy it is to add them to multiple listings! The auto update feature is amazing! Not having to constantly monitor and update product listings manually is a real time saver!

Infidel Jeep
United States
4 months using the app
Mason replied September 28, 2021

Dear Team Infidel Jeep ,

Thank you for the kind words. You just made our day 🤗💜

Don't forget to check out the newly launched Animated Badges in the app! It'll add a different kind of punch to your store, we promise 😄

Love and Product Stickers
Team ModeMagic

September 19, 2021

I used this app to mark products on my store as Sold Out - worked great! Simple to understand and integrated easily.

Zapped Outfitters
Canada
5 days using the app
Mason replied September 28, 2021

Hey Team Zapped Outfitters

Thank you for the kind words. This just made our team's day 😍

BTW, we also have some cool features like tag based automation, feature cards and much more . Go check it out, If you haven't already 😁

Love and Product Stickers
Team ModeMagic

September 17, 2021

it's convenient for store owners and quite easy to use. you can take the points if you introduce to the others.

Dog and Cat lives
Vietnam
About 1 month using the app
Mason replied September 28, 2021

Dear Team Dog and Cat lives ,

Thank you for the kind words. You just made our day 🤗💜
Don't forget to check out the newly launched Animated Badges in the app! It'll add a different kind of punch to your store, we promise 😄

Love and Product Stickers
Team ModeMagic

September 17, 2021

I loved is just the app I need for my photo products is amazing and really helpful, the sticker banner are perfect for my products sale

KYJCOSMETICSS
United States
18 days using the app
Mason replied September 17, 2021

Dear Team KYJCOSMETICSS ,

Thank you so much for the kind words 😄
You have no idea how happy I am to hear those lovely words from you

Sending loads of positive vibes your way

Love and product stickers 💜
Team ModeMagic

September 16, 2021

Good product and great to work with - Thank you guys great selection of icons and really easy to use. Thank you.

ButcherBox
New Zealand
3 days using the app
Mason replied September 17, 2021

Dear Team Butcher Box,

Thank you so much for the kind words 😄
I'm glad you liked the badge collection !!

Sending lots of love and product stickers your way

Team ModeMagic

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