Reviews (2,502)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its no-inventory model, minimizing investment risks and ideal for those without warehouse space. It offers user-friendly tools like AI-assisted product title generators and integrates seamlessly with Shopify, supporting a wide range of products from clothing to home goods. The platform is noted for competitive pricing, quality items, and fast shipping times, though customer service experiences vary.

March 25, 2025

I have been trying to build a clothing brand using Printify for about 4 years now. Here is what I can tell you...

First off, don't expect ANY support. There is no direct customer service line, only "activities" that you open for online chat help. That would be fine if there was enough employees to read and respond to those tickets. If I have an issue with an order I just placed today, and I open a ticket: the order would be delivered before anybody looked into that ticket.....who is that helping?

Secondly, The quality is all over the place. "Printify's Choice" gives you the best prices, but there is no consistency in the print. I had 2 products on the same order come from different providers. 1 product was about average, but the other looked like they only used half of the ink they should have. The design was a black box on a yellow shirt, and you could barely see the black box...

On the bright side, they do have the best prices in on-demand printing, as well as low production times. They are good about sending reprints for below acceptable prints, and usually get it right the second time. The setup is pretty simple if you don't have any special circumstances (like nonprofits).

In conclusion: They will get it right eventually, but not always on the first try. You get what you pay for, so the great prices come with some headaches if something goes wrong.

ALWAYS ORDER SAMPLES! The digital mocks can be extremely wrong sometimes.

Shooters Shoot
United States
Over 3 years using the app
Printify replied March 27, 2025

Thank you for sharing your feedback! 😊 It means a lot to us!

Our support team is currently experiencing an unexpectedly high influx of cases, which is causing a delay in responses. For urgent order issues, we recommend submitting the request through the orders page.

As for the print quality issue - we would like to look into the matter. Can you please share more information with us here [https://printify.typeform.com/to/Pua3qgMA]?🙏

Your input is valuable, and we will forward it to the relevant teams. 💙

May 16, 2025

You guys are missing the boat, you have way more products to offer but I sell mainly printful stuff simply because the design process so sooooooo much easier and user friendly.

LuckEleven
United States
16 days using the app
Printify replied May 19, 2025

Thank you for your feedback! 💖 Your input is valuable to us, and we will share it with our team in charge ✨🙏

April 12, 2025

Expensive as hell and no way to make wholesale orders if you want to sell in a physical location

Prime Zone
United States
About 2 months using the app
Printify replied April 14, 2025

Thank you for your feedback! 😊 We understand that pricing is an important factor, and we offer a range of print providers with competitive pricing for products, hopefully, you can find one that best suits your needs.

Your input is valuable, and we will forward it to the relevant teams. 💙

September 8, 2024

Would like the ability to download mockups. Also one annoying thing is when you type in the product details, e.g, title, description, etc., but then select the Edit Design link, all of your updates are lost. Slightly annoying.

Pepper Gray Online Store
Australia
3 months using the app
Printify replied September 19, 2024

Thank you for your feedback! 😊 We understand how frustrating that can be and appreciate your suggestion about editing product details. We'll definitely look into improving this experience. Your input helps us get better! 💚

August 25, 2024

The t-shirt mockups are confusing. They go from an illustration to real or humans. The graphic looks small on the illustration and huge on the real images. I have to keep adjusting them back and forth until they look good.

Posted image adjustment is not available without a total reset of the submission. That's a pain. It's would be nice to be able to adjust just the image without starting over.

PickleMeNot
United States
About 2 months using the app
Printify replied August 28, 2024

Thank you for your honest review!

Feel free to reach out to our support team at any time, they will be able to explain the whole process in detail!

July 26, 2024

I like the app but it would be nice to search the T-shirts by fabric. The fact that you have to open each item to see what the fabric is make the process very time consuming.

Voyage & Nest
United States
7 days using the app
Printify replied July 29, 2024

Thank you for your honest review! 😊

September 23, 2024

Absolutely love the products and ease of using the design program. Prices are too high when you include shipping for there to be any meaningful profit. Unfortunate because this would definitely be my goto pod store.

Crystalline Prana
United States
About 18 hours using the app
Printify replied October 4, 2024

Thank you for your feedback! 😊 We're so glad you love the products and design program. 💖 We understand your concerns about pricing and shipping, and we’ll definitely take this into consideration. 🙏 We truly appreciate your support and hope to improve your experience!

August 19, 2024

I like it, however it is very frusturating when you have to pay a whole $7 PER SIDE of the shirt. it gets expensive quick, therefore you get less profit. If they don't change this soon, I will be finding different providers. I already found printful, which has not only better quality shirts, but they are the SAME PRICE as printify if not cheaper.

My Store
United States
About 7 hours using the app
Printify replied August 22, 2024

Thank you for your review!

May 17, 2024

It's good, but the payment was not clear to us when we linked it to shopify. Our firat order was late because of it. It should be mentioned that printify needs to get paid before sending vs we thought they'd take the costs from our shopify account.

Dreams On Kanvas
Kuwait
About 1 month using the app
Printify replied May 20, 2024

Thank you for your review!

Our payment process is explained here - https://help.printify.com/hc/en-us/articles/4483601124113-How-does-the-payment-process-work

In case any further assistance is necessary, you can reach out to our support team at any time! 😊

May 15, 2024

the uploading continues to have many delays and slow responses very frustrating when uploading multiple designs. Even after refreshing or logging back in still continues.

Soulshine Designs Co
United States
11 days using the app
Printify replied May 17, 2024

Thank you for your review!

This tends to happen due to connectivity issues or high user activity. Our support team will reach out to you directly to explain this in detail.

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