Reviews (658)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and retention through customizable loyalty programs. They value its user-friendly interface, integration with tools like Yotpo, Recharge, and Klaviyo, and the informative analytics dashboard. Features like loyalty tiers are especially appreciated. The efficient onboarding and responsive customer support are noted for enhancing the user experience and facilitating quick issue resolution.
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Es zwar sehr schön und hilft wirklich aber wieso direkt 199 USD ?, es gibt kleinunternehmen die wachsen möchten und nihct auf einmal 199 zahlen können. - 3 Konto Modelle wären anziehender : 25 USD - 50 USD und 199 USD wäre noch Okay aber nicht gleich Geldgier mit 199 USD ?
Thank you for your feedback, and we truly appreciate you sharing your thoughts with us. We understand that pricing can be a concern for businesses, and we always strive to offer flexibility where possible. While the $199 plan is designed to offer a full range of features, we recognise that every business has unique needs. We're continuously looking at ways to improve our platform and would be happy to discuss options that may better suit your specific requirements. Please feel free to reach out to us directly on [email protected], and we can explore how we can best support your growth.
Be careful, there is no way to cancel. And once you try you'll get the runaround by one sales persona after another.
Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.
We've located your details and we're getting in touch now to solve any issues you may have.
We still use the basic service. This app leaves alot to be desired though, even paying for all the features.
Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.
Translations which you pay extra for, does not work on mobile devices. Issuing a ticket supporters do not make time to read entire ticket, and just closes the case... this is sad because it is a good system for loyalty... but the supporters are not serious if they don’t take the time to understand their customers problems fully this results in a lot of wasted time, trying to make supporters understand that the translations are not working on mobile, but works on desktop...
This app is very helpful but there are some limitations. Our company has a variety of brands, but we are only able to integrate one for all.
Thank you so much for your feedback. If you would like to discuss this further with our team, please reach out to [email protected] and we would be more than happy to help🙂
The app itself is pretty nice and easy to use. However, the support is crap. You can't contact them directly. You have to send a message in a chat box and hope they answer, which they don't. There's no email address or submission form.
Also, be warned, you cannot turn off Shopify's automated customer notification when an account is created. If you also set up a welcome email through Loyalty Lion, your customer will get two emails. It's easiest to forego the Loyalty Lion welcome email and just customize Shopify's automated email.
easy set up - we'll see, i'll update in a couple of weeks