Reviews (3,510)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and automation tools, crucial for enhancing customer engagement and sales. Its seamless Shopify integration and user-friendly interface make it accessible for all skill levels. Key features include advanced segmentation, analytics, and personalized email sequences. The support team is noted for being responsive and helpful, and additional educational resources like tutorials and webinars are greatly valued.
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Best ever app I wouldn't be without this invaluable tool. Integrates so well with Shopify, the amount of information I can get about my customers is amazing.
Thank you so much for the review! We're really happy to hear that you're getting so much out of Klaviyo.
Klaviyo is hands down the best for email marketing and reporting! With 15+ years in the game and experience with five other platforms, I can say Klaviyo is the simplest, most efficient, and a total time-saver. Plus, it seamlessly integrates with Shopify—a must-have!
It's awesome to hear that you're having a great experience with Klaviyo. We really appreciate the 5 stars!
Best emailing tool on the market. Although pretty new to emailing, it was super easy to navigate in the system, set all the flows and campaings. Customer service is great too (I would just switch off Kira, these ai assistants are still more annoying than helping)
Thanks so much for your 5 star review! We're really glad you had such a positive experience with our support team, and we'll take your feedback regarding our AI assistant into consideration.
I've used Privy, Omnisend in the past and finally migrated to Klaviyo. It's the ultimate Email Solution. Every function you can think out, Klaviyo had make it happen. And the service people are helpful and friendly. 5 Stars! Recommend!
We appreciate the 5 stars, and the shout-out to our awesome support team! We're glad that you're having such a great experience with Klaviyo.
I am using Klaviyo for a longer time already, but have only just started to look deeper into the system and its possibilities. Once you have understood the system, it is easy to go deeper and deeper in order to optimize the newsletters and flows more and more. The support is excellent. Thanks also to Daniela, who helped me so quickly last Saturday! A clear recommendation!
So glad to hear you’re loving Klaviyo! Thanks for taking the time to share your thoughts. We will make sure to pass along this positive feedback to Daniela as well!
I have been using Klaviyo for over 8 years at this point and am a massive fan. Why? Easy to use, great value for the money, integrates with everything and a stellar support and customer success teams. Look no further!
Thank you so so much for your 8 years of loyalty! And thank you for the 5 stars! ⭐️
Top-notch customer service. I just spent almost an hour speaking with Julia F. in the help center chat, and she was AMAZING. She was so helpful and thorough with her answers. She helped me solve all the issues that were causing our low deliverability rate, and she even sent me a loom video to help me understand. I now feel so much more confident about sending emails! Thank you, Klaviyo!
Thanks so much for the review! We'll pass your kind words along to Julia!
Klaviyo fully met my expectations. The app is extremely easy to navigate, and the user interface is clean and intuitive. I was able to set things up quickly and start working with no issues. The only minor hiccup was related to MFA - I had to log in again from a non-primary device, which was a bit unexpected. Other than that, everything works smoothly. Highly recommend!
We're happy to hear you're having a positive experience with Klaviyo! Thank you so much for the 5 stars.
I've been using Klaviyo for a while now, and it's been a game-changer for email marketing. The automation features are super intuitive, and I love how easy it is to segment audiences for more targeted campaigns. The analytics are also really detailed, making it easy to track performance and adjust strategies. It does take some time to fully explore all the features, but once you get the hang of it, it's a powerful tool. Definitely worth it if you're serious about email marketing!
It's great to hear that you're loving our features! We're always working to ensure you can get the most out of Klaviyo while learning about your customers at the same time. Thank you for the 5 stars!
Support team was extremely helpful and thorough in their assessment of the issue my team was facing. Platform is super easy to use and CX is great. Highly recommend!
Thank you so much for this thoughtful review! We always strive to provide exceptional support, and love to hear the positive feedback.