Reviews (172)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced promotional tools that exceed Shopify's native features, especially for complex discount setups. It offers multiple promotion types, stacking discounts, and dynamic pricing, all noted for enhancing customer engagement and sales. The support team is responsive and effective in resolving issues, contributing to the app's value in improving promotional strategies and customer experiences.

May 27, 2025

I've been using this app for a good year+. The DN support team is always quick to answer any questions and update any request I have. I highly recommend using their app for all your promotion needs.

Enesco Studios
United States
Over 1 year using the app
March 6, 2025

Easily the most fully featured discount engine there is. I haven't been able to find anything that can even match its functionality. Drawbacks are that it can't be used along with certain built-in Shopify discount types and certain apps, but the app itself technically invalidates the need for those. Support is really solid, too.

Conquest Maps LLC
United States
17 days using the app
Discount Ninja replied May 7, 2025

Thank you for your review and for sharing your experience. We're glad to hear that you find our app to be one of the most feature-rich discount engines available. We understand that there are some limitations with certain Shopify discount types and apps, but we're happy that our app's functionality helps address those needs. We also appreciate your positive feedback on our support team. Thanks again for your valuable input.

April 13, 2025

Discount Ninja är en kraftfull app med många möjligheter, men den kan vara lite svår att komma igång med – särskilt för oss som inte är så tekniska. Jag tycker fortfarande att priset är i högsta laget, men det vägs upp av deras riktigt hjälpsamma och engagerade supportteam. Stort tack för att ni hjälper till när det verkligen behövs!

Forsage Sweden
Sweden
3 months using the app
Edited September 18, 2024

Great app normally. Very good at dealing with more complex discount setups.

We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

Afrihair
New Zealand
Over 2 years using the app
Discount Ninja replied November 24, 2024

Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊

February 26, 2025

Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!

Fender
United States
June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malta
Over 3 years using the app
Discount Ninja replied November 24, 2024

We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀

December 3, 2024

We love it! It has all the customizations and the team is super helpfull

Muscari Collection, S.L.
Spain
12 days using the app
November 4, 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

COSMETICARY
Belgium
10 days using the app
August 4, 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
United Kingdom
Over 4 years using the app
Discount Ninja replied November 24, 2024

Thanks Marcus. We appreciate your kind review!

May 12, 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Cha May Ching Museum Boutique
United States
Almost 4 years using the app
OSZAR »