Reviews (196)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and variety of customization options, including different gallery styles and settings. It's noted for quick image loading and reliable performance. Customer support is praised for being responsive and helpful with customizations. The app is considered affordable and offers competitive features that enhance online stores and potentially boost sales and customer engagement. Regular updates ensure it remains current.

Edited January 9, 2020

Very expensive for lack of customization options such as having no photo carousel. Ugly and not very intuitive user interface. There are better free options

Rogue Lab
Canada
9 months using the app
eCommerce Addons replied January 11, 2020

This was very unusual. You have been our customer for over 9 months now and yet you didn't even contact us before leaving this review. Our app clearly stated that you can create only two different types of galleries using the app- Grid and Masonry.

Carousel is basically a slider and not a gallery. This is like expecting a fish to climb a tree

We contacted you but you haven't replied in 24 hr. We have tried to keep the app reasonably priced following a motto that “The app shouldn't be priced more than the lowest-cost product most merchants are selling”. This is really heartbreaking. You are suggesting that the hours we have put in features, CDN and tutorials are worth nothing.

And as far as customisation is concerned, I am certain that our app is providing the most customisation options. Be it effects, borders, box-shadow, custom CSS you can do it all from within the app. We even take customisation requests from users and help them out if the request is something only we can do from our end.

We have lazy load on images, a reliable and fast CDN without any hacks like storing images in themes. We have our own paid service provider. Any app with half our features is available for almost double the price or more.

Thanks
Dave

May 11, 2021

glitchy AF. poorly coded. can hardly even upload an image. not made for mobile uploading. super rough immediately deleting

Katie Diamond Wolff
United States
About 2 hours using the app
September 13, 2024

Valerytag
Malaysia
4 months using the app
August 30, 2024

Incredibly un-intuitive and doesn't allow for easy adding of additional images

SizeCraft
United States
10 minutes using the app
February 15, 2024

This is anoying

Odd Frontier Games
United States
10 minutes using the app
February 15, 2024

I LOVE COZY. Beautiful gallery and the options are easy to understand and use. I especially love the aspect ratio feature. I highly recommend Cozy, particularly if your image originals are different dimensions.

Sarah Kersey Fine Art
United States
3 days using the app
July 8, 2023

Cozy Image Gallery is the app I've been searching for all along. It has completely transformed my customer experience. With its intuitive design and custom gallery options, my customers can now enjoy a visually stunning showcase of my products. The seamless integration, responsive design, and excellent customer support make this app a must-have for any business owner looking to enhance their website and provide an immersive browsing experience. Cozy Image Gallery has truly exceeded my expectations and become an invaluable asset to my online store.

BikerVibe
Slovakia
18 minutes using the app
February 3, 2023

I like it!

primalprints
Romania
About 1 hour using the app
December 26, 2022

Great App , so user friendly , easy to navigate, highly recommended for create a simple gallery of your previous works

Reverse Fit Designs
Philippines
About 1 hour using the app
Edited December 6, 2022

Love the layout and being able to show all of our photos of our conventions through the years with old and new friends that we have met.

FabFiveEvents
United States
About 3 hours using the app
Edited October 16, 2022

UPDATE: The developer reached out and helped me with my issues.
From what I understand it was a technical glitch.
Gallery working well, now. I have had a lot of problems with placement of my gallery. I looked up how to remove code and couldn't find it in my website code.
I have reached out to support three times, the first being almost seven hours ago, with only one generic email being sent to me that a support ticket had been created. So disappointed

managed-mischief.com
United States
3 months using the app
October 5, 2022

The app is very easy to use and understand. The support team is also very helpful and answers questions quickly.

ChiBeauty
United States
About 2 months using the app
June 9, 2022

The support team is great. I have a function that needs custom development. Their team quickly realized the function I need, which left a deep impression on me. Recommend this app to those who need it!

Happimily
United States
8 days using the app
February 25, 2022

I love this app! It is wonderfully useful AND user friendly! I like the look of the galleries that I create with it and the price is very good, too. Thanks!!

Fieldworthy Photography
United States
About 2 months using the app
January 20, 2022

This is app is garbage, dont waist your time. Cant get it to work with my shopify store and they make it difficult to cancel once they have your money

Planet Mewmew
United States
14 minutes using the app
January 4, 2022

Wonderful... https://gcflooringhouston.com/pages/gallery
Delivering message and feel correctly with great symmetry

GC Flooring Houston
United States
About 6 hours using the app
September 1, 2021

After my previous gallery app got discontinued, I was frantically looking for replacement and came across Cozy Image Gallery app. Boy, I wish I found it earlier! Great interface, easy to use and I can finally bulk upload my images! My galleries are big and having an option to upload tens of images at the time is a true life / time saver.
Also, customer service is top notch - I had an issue with image sorting and they custom-fixed it for me in no time.
Overall, highly recommended!

JH Digital Photo World
United States
About 1 month using the app
August 17, 2021

BEWARE! Just like the last review, the app was triggering a malware alert for all devices using Avast. Made the mistake to install the app and take a week off, lost customers for sure before i realized it. Have to mention that they supposedly contact Avast and got whitelisted.

Boutique Flos
Canada
About 1 month using the app
June 5, 2021

Crap, showing mallware on AVG webshield. Scaring of customers due to malicious code. Would not recommend!

JC Professional
Netherlands
About 1 year using the app
eCommerce Addons replied June 26, 2021

We already contacted you with the fact that AVG webshield was giving false positive. They have also agreed to it and whitelisted us at that every hour we contacted them.

March 28, 2021

Brilliant and very easy to configure all the way through. The upload was so much easier, also the cost is negligible. Thanks

Fast & Fresh Global LLP
India
About 1 hour using the app
March 20, 2021

Love Cozy Image Gallery for my Facebook Feed! It has a number of unique layouts and was extremely easy to set up!

Little Flower Farm
United States
15 days using the app
Edited February 13, 2021

Eine sehr gute App. Können wir nur empfehlen. Haben unser Konto umgestellt und freuen uns auf die weitere gute Zusammenarbeit. Schön das es euch gut.

MADE BERLIN
Germany
About 2 hours using the app
January 21, 2021

I used this app to help promote pick n mixes on the website, I needed a few different images as there is a large selection of sweets and this app was easy to install, follow and create galleries. Great pricing too thank you so much!

Lauren’s Sweet Treats
United Kingdom
About 2 hours using the app
Edited November 27, 2020

Amazing gallery image app, and amazing customer service. Have used a couple of image gallery apps, and this one was the most intuitive, easy-to-load, and offers lots of options and opportunities to finesse. Importantly, the Cozy Image team of support is excellent and dedicated to making it happen. We are very glad to be partnering with Cozy Image Gallery for our site. Thank you Cozy Image Gallery.

Wesleyan Artist Market
United States
5 days using the app
October 17, 2020

This is the only photo gallery app I found that functions exactly the way I need it to and it is very easy to use. Customer support is friendly and replies quickly.

Angel & Lily Dog Collars + Accessories
United States
6 months using the app
Edited October 14, 2020

I use the app for my front page for Featured Collections etc.
I did have a problem in setting up Support was very helpful and quick to respond the app is user friendly and easy to navigate,does what it says. A Good app,good support very polite and responsive ,i highly recommend this app Thumbs up 5 stars,thanks again support keep up the good work.

Suburbia Style
Australia
6 days using the app
September 24, 2020

I loved the app. It offers much more than other apps for the free version. Fpor my website it was all what i needed

Ssama's Stores
Lebanon
19 minutes using the app
September 22, 2020

this app doesn't put an annoying "powered by Cozy Images" link under your pictures like some other apps do... highly recommend this one

HempFXStore
United States
About 2 months using the app
September 17, 2020

Very nice gallery, the main positive points are the images management (very easy in the dashboard) and the numerous customization options.

Alissée
France
Over 1 year using the app
Edited August 26, 2020

This app was simple to use, no dramas. Using the free version as I don't need loads of gallery images at the moment. Thanks Guys.

Doodlebox
United Kingdom
About 1 hour using the app
August 4, 2020

I have a fabric display page that i used to use a costume page app to display my stores collection, but after getting so many pictures the file size became to big and i had to find a new way to manage the collection which lead me to this app.
This app is very easy to use and looks amazing on the store front. I can manage my collections some much faster with this now. I don't like apps that i have to do any coding for so i was a little worried when saw you had to copy and past a line of code but their video guide showed me how to do it exactly and worked first time no issue. Note you don't go into the theme code which is why it was so easy.

Countryside Threads
United States
About 7 hours using the app
Edited July 31, 2020

I intend to Provide some detail about what i did or did not enjoy about using this app once i have fully tested it

MUGIVER
United Kingdom
10 minutes using the app
eCommerce Addons replied August 10, 2020

This was very strange. We would have waited for you to properly use the app and maybe update the review later. But even though you wrote that you will test the app and provide details about it later, you installed and uninstalled the app and left a 1-star review all within a matter of 4 minutes.

Here's a screenshot:
https://cdn.shopify.com/s/files/1/2295/2831/files/mugiver-review.png?v=1597111985

We tried reaching out but the email submitted by you is no longer reachable. If you had faced any trouble or if you have some feedback for us, we will definitely hear you out. Get in touch with us at [email protected]

Thanks
Steve

July 31, 2020

I used this app to create a web Gallery to showcase my coastal stock photos. It was so easy to install, very user-friendly & has enough options for customizing. It has definitely improved the look of my site. Highly recommended!

SeaHouse Imagery
Australia
3 days using the app
July 25, 2020

This app is the BEST!!! So easy to use, it looks great and doesn't slow down my site. I looked everywhere for something to show off my imagery and THIS IS IT!!! It isn't even necessary to upgrade to a paid plan which is really crazy! FIVE STARS ALL THE WAY!

ILLUSTRASSY
United States
5 months using the app
June 10, 2020

Don't be fooled by the outdated interface, this app did exactly what I needed it to, and had options I didn't even realise I needed until I saw them. Very easy to use, and a great result.

Gift Label Co.
Australia
About 1 hour using the app
May 12, 2020

Works brilliantly for us and the guys are eager for feedback. We sell Electric catamaran and this makes it easy to sell off rejects and returns. Easy to install and manage. And also a very great support team.
A must have for sure!

E-Catamaran : Electric Catamaran CECLO
Canada
2 months using the app
April 30, 2020

The perfect app for a very neat and responsive gallery .. makes our website look so much more professional .. easy to navigate and work .. simple to add galleries to site .. needed tech support for adding Pinterest (this is the only way to add it) we heard from Steve within hours and Pinterest was added almost instantly .. very happy .. thank you!!

EnviroMerch
United Kingdom
13 days using the app
April 22, 2020

This app is an absolute treasure.

I used it in my own store https://printeddream.de to provide my customers a gigantic image gallery as an inspiration pool.

Cozy Image Gallery's interface looks absolutely clean, the support team is quick with the responses.

If you're looking to encorporate any type of image gallery in your store, look no further!

PrintedDream
Germany
About 2 months using the app
April 4, 2020

This app is great. Very simple to use and powerful for any online store. The tech suppprt is 100% on point. They are focused on customer satisfaction all day, every day.

Pad Delux
United States
11 months using the app
March 7, 2020

Good ad fast and mobile first responsive,
Its great and free for your 1st gallery.
I try some of others but some are conflict with loading gallery.

This one is good

Floraisonflowers
Thailand
23 minutes using the app
March 4, 2020

like this, but how do you find this app 2 months from now? Bookmark it? There should be a link on the apps panel in Shopify...

Shady Deal Depot
United States
About 3 hours using the app
February 29, 2020

This app is amazing. I needed a landing page/gallery and this was perfection. Very easy to use and the results are stunning. Would HIGHLY recommend.

JennaBenna Sorority
United States
About 20 hours using the app
February 26, 2020

Ottima app, l'unica gratuita che ti permette di inserire fino a 50 immagini. Certo sarebbe stato meglio avere la possibilità di poter suddividere ad esempio 10 immagini per 5 categorie, così da differenziare, ma va bene anche tutte insieme, di meglio gratuitamente non si trova. La consiglio.

CEAR ceramiche
Italy
About 1 hour using the app
Edited February 26, 2020

The app is great had no problem with it, I give it a 5 start rating. Thanks to the team at Cozy. Easy to install and use with just a few clicks. :)

Slate Supplies Limited
Ireland
Over 1 year using the app
eCommerce Addons replied January 24, 2020

Hearing that you had a fantastic experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing our app, we wish you many happy miles in your business. We look forward to serving you again. 🙂

Edited February 25, 2020

I'm a graphic artist and this app fit the perfect need for making a great viewing gallery. Cozy Image Gallery is just what I needed!

Artrosity
United States
9 months using the app
February 23, 2020

Sto utilizzando questa app da poco ma credo sia molto utile per migliorare l'aspetto dello store. Facile da usare.

Adaliù
Italy
About 1 hour using the app
Edited February 21, 2020

Dans sa version de base , cette app permet de créer une photo gallery d’ une cinquantaine de photos, qui est déjà pas mal. Merci

MARCUSTOM
France
9 days using the app
Edited February 21, 2020

Great app! Very easy to set up! Love it! Fast load of images as well on your site. Would highly recommend. They also work with you if you have a problem.

Tube Top Company
United States
5 days using the app
February 21, 2020

I really like all the options this app gives you, and pretty dynamic features, too. Much of the hover effects are pretty cool.

Box Bioscience
United States
3 months using the app
Edited February 21, 2020

The operation is very simple and achieve what really in my head. When I came across some technical issue, it offers awesome customer services.

Magazzin Group B2B Site
Hong Kong SAR
About 1 year using the app
February 14, 2020

I use this app for my image gallery. It's very easy to use. I love it. Thank you for your work on it.

A&V Custom Designz
United States
5 days using the app
Edited February 13, 2020

I used this feature to add a nice gallery of my products on my homepage. Easy to use, and customize. Easy to add the code onto your homepage. The developer are very responsive when you need assistance!

LYLA
United States
17 days using the app
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