Reviews (11,884)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its comprehensive automation features that simplify dropshipping tasks such as product imports, price and stock monitoring, and order fulfillment. They appreciate the user-friendly interface, responsive customer support, and seamless integration with various suppliers. The app also offers real-time updates, advanced product research tools, and educational resources like tutorials and webinars, enhancing operational efficiency and providing valuable business insights.

Edited March 26, 2025

an amount has been deducted from my account without using the app via Shopify. Dorina (AutoDS team) contacted me to report this inconvenience, and I was refunded. I appreciate her professionalism. Personally, I unsubscribed because I couldn't import my items from Alibaba to Shopify. I was even using links, but I couldn't find my niche. I was only offered AliExpress items.

denichetaperle
Luxembourg
About 19 hours using the app
AutoDS Dropshipping Tools replied March 20, 2025

Hi "denichetaperle",
Thank you for your honest feedback and for giving us the opportunity to make things right.
If you ever decide to give AutoDS another try, we’d love to support you in finding the right niche and making the most out of the platform.
The AutoDS Team

March 17, 2025

It’s incredible how much they value our business. They always respond within a few hours with accurate and helpful answers.

Uniquebuying
United States
About 1 year using the app
AutoDS Dropshipping Tools replied March 19, 2025

Hi "Uniquebuying"!
Thank you so much for your kind words! 😊 We truly appreciate your support and are glad to hear that you find our responses helpful. If there’s anything we can do to make your experience even better, please let us know—we’re always here to help!
The AutoDS Team

April 6, 2025

The support is helpful. The app itself could have more structured guidance on how to set things up.

Wrens and Roses
United States
About 1 month using the app
AutoDS Dropshipping Tools replied April 8, 2025

Hi "Wrens and Roses"!
Thank you for your feedback!
We're glad you're using our platform and appreciate your input. We're always striving to enhance the experience, and your insights help us identify areas where we can improve.
Stay tuned for upcoming updates as we work to make the platform even better for you!
The AutoDS Team

November 25, 2024

I would recommend this app for dropshippers. Customer Support is fast and helpful. The only reason I wouldn't give it 5 stars is that I've had some technical issues.

Urban Moda
Canada
2 months using the app
AutoDS Dropshipping Tools replied November 27, 2024

Hi “Urban Moda”!

Thanks for sharing your feedback.
We’re glad you feel satisfied with our customer service.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
our customer service are always here to solve any of your problems :)
AutoDS Team

October 31, 2024

AutoDS is a popular dropshipping automation platform that streamlines inventory, pricing, and order fulfillment for e-commerce businesses. It offers powerful features like product research, one-click fulfillment, and integrations with major platforms like Shopify, Wix, and eBay. Its clean, user-friendly interface and extensive support resources make it beginner-friendly, while advanced features suit experienced sellers.

Pros:

Strong automation tools save time on repetitive tasks.
Effective product research tools help identify trends.
Integrates with various suppliers, allowing flexibility.
User-friendly with solid customer support and tutorials.
Cons:

Pricing can be high for small stores, with a steep cost for advanced features.
Occasional glitches with syncing and product updates.
Limited customization for templates and notifications.
Advanced features have a learning curve.
Suggestions for Improvement:

Offer more affordable plans for smaller stores.
Enhance software stability and customization options.
Provide better training for complex features.

My Store
Saudi Arabia
About 1 month using the app
AutoDS Dropshipping Tools replied November 3, 2024

Hi “My Store”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful that you let us know what we could do to make your experience better.
We hope we can deliver the exceptional experience you expected soon.
AutoDS Team

November 26, 2024

A little confusing at first but as you get the hang of it, its packed with lots of powerful features. Definitely better than Zendrop! Michael also gave us great customer service.

PETAVANA
United States
10 days using the app
AutoDS Dropshipping Tools replied November 28, 2024

Hi “PETAVANA”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

December 30, 2024

I like it a lot, the products are well organized and easy to find, it's not complicate to connect with Shopify shop.

SundaeLuna
United States
About 2 months using the app
AutoDS Dropshipping Tools replied January 1, 2025

Hi "SundaeLuna"
Thank you for your review! We appreciate your thoughts on our platform. While we’re glad to hear you’re generally satisfied, we acknowledge there’s always room for growth. We are committed to enhancing the platform and making your experience even smoother.
We’re grateful for your feedback and excited to continue improving!
The AutoDS Team

Edited March 26, 2025

Hello, this morning you deducted 374.53 euros from my account. The package I chose is a monthly payment. I would like a refund.

BlissMarket
Spain
15 days using the app
AutoDS Dropshipping Tools replied March 15, 2025

Hi "BlissMarket"!
Thank you for sharing your experience! 😊 Getting those first orders can take time, but you’re on the right track by learning and setting everything up properly.

We’re here to support you every step of the way! If you need any guidance, tips, or assistance, just let us know. Wishing you success—your first orders will come soon! 🚀✨
The AutoDS Team

November 19, 2024

My Agent was very helpful in checking an order that seemed to be stuck. She helped me get a screenshot with all the info, reviewed it and then gave me info on how to fix the problem. She was very helpful!

Wennor Creations
United States
8 months using the app
AutoDS Dropshipping Tools replied November 21, 2024

Hi “Wennor Creations”!
We appreciate your comments about our customer service and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

December 17, 2024

sometimes this app is complicated but the agents are super nice and always help me with it

Epil Paws
Luxembourg
About 2 months using the app
AutoDS Dropshipping Tools replied December 19, 2024

Hi “Epil Paws”!
Thanks for sharing your feedback.
We’re glad you feel satisfied with our customer service but are sorry to hear you’re having difficulties with our interface.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
our customer service are always here to solve any of your problems :)
AutoDS Team

OSZAR »