Avaliações (4.874)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
20 de maio de 2025

We ran into an integration issue during setup, and Jeffrey M from the support team was incredibly responsive and helpful. They walked us through the problem step by step and made sure everything was working smoothly. It’s clear they genuinely care about their users’ success.

Highly recommend Yotpo to any eCommerce business looking for a reliable review solution backed by excellent support.

BulbAmerica
Estados Unidos
Mais de 10 anos usando o app
21 de maio de 2025

I had trouble getting my reviews to show on my website, and I reached out to customer support. Vien reached out and was able to resolved the issue quickly, and right before my brand relauch! I was very pleased with the result and how fast I recieved an answer.

Black & Bilingual
Estados Unidos
Mais de 7 anos usando o app
17 de abril de 2025

Amazing Support Experience!

We accidentally imported special characters into our review content and couldn’t figure out how to remove them. Warren P from the Yotpo support team was incredibly quick and efficient in resolving the issue. He immediately understood the problem and provided a solution that worked perfectly. Super helpful, professional, and fast — exactly the kind of support you hope for. Thanks so much, Warren!

Pharmaxa Labs
Estados Unidos
Mais de 1 ano usando o app
12 de abril de 2025

I appreciate the quick and comprehensive customer support available at Yotpo! Their availability to rapidly resolve time sensitive issues, resolve duplicates, provide 3rd party integration support, modify widgets as needed, and to migrate content quickly is so appreciated! Thanks most recently to Raney S for her quick assistance over chat!

The Luxe Lens
Estados Unidos
Mais de 5 anos usando o app
2 de abril de 2025

I had some issues with my Yotpo integration, and Mr. Arven was incredibly helpful in resolving them. He demonstrated good knowledge of the platform and quickly provided clear, effective solutions. His communication was prompt and professional, making the entire process smooth and stress-free.

Thanks to his expertise, my Yotpo integration is now working flawlessly. I highly recommend Yotpo to anyone in need of a great social reviews app!

ProteinasMedellin.com
Colômbia
11 meses usando o app
19 de março de 2025

10/10 I needed some technical help with the platform and raney took the time (and patience) to explain to me in details how to figure it out. very much appreciated! he made sure I understood everything I needed to. His instructions were clear and quick which was amazing. thank you!

She's Waisted
Estados Unidos
Mais de 3 anos usando o app
Yotpo deixou uma resposta 10 de junho de 2025

Thank you for your fantastic feedback! We're delighted to hear that our support team provided clear and detailed assistance, ensuring you had everything you needed to navigate the platform smoothly.

7 de maio de 2025

Great customer support!

We've had some minor issues and queries with Yotpo since we started using it, and whenever something comes up - the team has been really fast at replying and guiding us through fixing things.

Special thanks to Doner who escalated one of our issues quickly and was really clear and precise with steps to address it.

Shampoohotel
Estados Unidos
7 meses usando o app
2 de abril de 2025

Amazing app which we've been using for a few years along with other Yotpo products. The support is quick and always solves our issues and questions! (Raney S) was very helpful and truly appreciated.

Pink Pewter
Estados Unidos
Mais de 6 anos usando o app
8 de abril de 2025

I had a great experience working with Doner P from Yotpo Product Reviews. He was incredibly helpful and communicative throughout the entire process of getting our product catalog uploaded. Doner made sure everything was done quickly and smoothly, without any issues. His support was top-notch—efficient, professional, and very much appreciated!

CONTOUR® eStore
Estados Unidos
8 meses usando o app
3 de março de 2025

Joian Z from Customer Support helped me export a CSV of our reviews, when I had trouble doing so myself. They were super fast and cheerful when responding and completely transparent, making sure I was updated throughout the entire process as the export took some time due to the number of reviews. Thanks for the help!

oystercooler.com
Estados Unidos
Quase 2 anos usando o app
Yotpo deixou uma resposta 14 de março de 2025

Thanks for the kind words! Speed, cheerfulness, and transparency are what we aim for!

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