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Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (608)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing the shopping experience with its ability to manage complex product customizations and multiple variants. It's praised for its ease of use, intuitive setup, and seamless Shopify integration. Key features like customizable options and variant images are particularly appreciated. The support team is noted for their quick and effective problem resolution, contributing to strong merchant satisfaction and improved sales efficiency.
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Their support is phenomenal :) but I wouldn't say anything more...Their support is phenomenal :) but I wouldn't say anything more...
Thank you for the kind words.
If you can also update your rating we would really appreciate it.
Thank you,
Jon
Relentless Apps
Doesn't work
I am sorry you had issues with the app. Please send an email to [email protected] and we will be happy to get everything working for you.
We genuinely apologize for the issues you've encountered while using our app. As a small business run by just two people, we’re deeply committed to providing a seamless experience for our users, and we appreciate your patience as we work through any issues you have.
I also went ahead and issued you a credit for our app that will apply to your first bill.
We hope to hear from you soon,
Jon
Relentless Apps
[email protected]
They generated the charge immediately, they did not give me 14 days to check if it complies with what I require, and with the first revision it does not comply, I require my refund
I contacted Shopify and they issued you a refund.
We also updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.
You had previously installed our app last year and used up your free trial, so that is the reason why you were charged. That's how our previous system worked, giving a 14 day trial from the first day you installed.
If you have any more questions let me know :)
Thank you,
Jon
Relentless Apps
I have encountered a very important problem. I have contacted you. Please reply to me as soon as possible.
My email address to contact you is: [email protected]
I just checked and it looks like Paypal or Shopify fixed the issue you were having with paypal and draft orders.
I am sorry for the inconvenience this caused you. We did everything in our power to notify Shopify and Paypal about the issue to have them fix this as quickly as possible.
If you have any more questions or need any help please send us an email.
Thank you,
Jon
Relentless Apps
It is very hard to understand your product before I even start. On one had it says you won't be charged until you upgrade, then it says you have a 14 day trial after which it will be $9.99? Which one is it?
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store.
Old reply: Hi Steven. I sent you an email explaining everything there.
Our app is free for development stores and merchants that are on a Shopify Trial and not on a paid plan for Shopify.
If you are on a paid Shopify Plan then we have a 14-day trial to test out the app before paying for the app subscription.
If you have any more questions please reply to the email I sent and we would be happy to help you in any way we can.
Jon
Relentless Apps
Listing is misleading. There is NOT a free plan once you download the app. Starts at $8.99 with a 14 day "free trial".
Update: We just updated our app :) You will now be allowed to use our app for free with unlimited product options on one product. We also still offer the app completely free to anyone on a development store.
Old reply: Hi Appalachian Bittersweet, the app is free for development stores and any store on a Shopify trial as stated in the Pricing section of the app listing. I can see how this can be a little confusing. I am sorry about that.
Our app has a free 14-day trial for you to test out the app and see if it is a good fit for you before paying anything. We have over 17,000 happy customers that think the price is worth it for all the amazing functionality our app brings to their store :)
Please give our free trial a shot and see if the app is a good fit for you. We have spent hundreds of hours working on and perfecting it and I am sure after trying it out you will see the value in it.