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Teelaunch is better than Printful. Their customer service is excellent, I never had a problem with them. They respond very fast via email and even during this crazy covid 19, they deliver on time. Thank you, Teelaunch!
I use this all the time for promo t-shirts for my hair care company - https://www.bigkizzyhair.com I LOVE IT! Great quality and even better prices.
Great customer service and fast communication with sellers.
They have a variety of products and keep adding new items. I love it about them.
I’ve been in the POD space for about 6 years. Started on other platforms before there where a ton of integrations for Shopify and since then i’ve moved to creating Shopify stores. Finding a reputable POD partner was not easy. No need to say names but i’ve tested plenty of them and TeeLaunch quality exceeds the others and has great prices as well. I initially tested them out for Canvases and they blew the other POD I tested out of the water. The quality of print, vibrancy, and canvas material was on another level. After that I decided to test them for clothing and again was surprised at the high quality of print compared to the other POD i’ve used.
To top it off they actually have a customer support team that responds extremely quick as well as on Saturday and Sundays. To me that type of support is extremely important and rare now a days.
One thing they could work on though is shipping times (only a few other their products are on the slower side). Their in house items like tumblers i’ve seen ship same day which is insanely fast for a POD company…and i’m talking actual scans from USPS receiving the package the same day. Canvases and some others take a bit longer than I would like. Besides the shipping times for some items, TeeLaunch ticks 3 very important boxes for me: Quality, Support, and Price. Plus they are always adding new products, and their product line is very unique with items not regular found from other companies.
I've been working with teelaunch for a little over a year, and I've had an entirely positive experience. Here are some of the things that I appreciate about teelaunch:
* awesome customer (seller) experience - customer service team responds within hours and provides helpful responses
* products ship in a timely fashion 99% of the time
* great product selection - and always expanding
* many fulfillment partners for some types of products, including worldwide fulfillment for faster shipping to international customers - makes a huge difference for customer experience when receiving item in a shorter timeframe
Honestly, after working with teelaunch for a year, I have nothing bad to say about them. I have been selling POD and working with other vendors for over two years, and teelaunch is one of my favorites. Easy to work with, reliable, good communication.
Sure, there are things that happen from time to time. Maybe a specific fulfillment partner has a problem that delays some orders. But that's just how it goes no matter who I'm working with. And I find that teelaunch's customer service is a cut above, which helps tremendously.
Honestly, I wish I could think of something to criticize about teelaunch because it might lend more credibility to this review. But the honest truth is, I have no complaints.
Been using Teelaunch for a year now and have to say there service has been great. The response time is amazing, good products. Keep up the good work.
Truly love this app! Been with them for a year and it keeps getting better and better. Their products are always the cheapest and so far they have always been great quality. Their customer service is phenomenal.
New Wine Tumblers are amazing!!!
After using many POD companies, I have to say Teelaunch is the best offering consistently high quality printing and products. Most orders ship out quickly, every so often a random order takes a lengthy amount of time to ship, but generally they are speedy, and I have been pleased overall. Their customer support is awesome! Hands down the best of all POD companies. They usually reply same day within minutes or hours. They are helpful and knowledgeable and are always quick to be accountable and resolve any issue. My only complaint about Teelaunch is they do not have enough products. I have to use other POD companies to have a well rounded line of products. If Teelaunch carried them all I wouldn't mess with the other POD companies and their inconsistent print quality and subpar customer service. Items I would like to see from Teelaunch in the future, wrap around print mugs, puzzles, full print cosmetic bags, and more clothing options
I have been working with the Teelaunch team since Oct 2017 and I think I am qualified to give this 5 star review after that amount of time. We started with mugs and then did some apparel and bags. Everything has been great.
The customer service has been excellent. Any issues have been quickly solved and to a higher standard than expected.
My only complaint would be the expensive shipping to Australia on a lot of items killing the profit margins because we currently don't have a great exchange rate. So I would like to add more products but can't right now.
That's not really their fault, it is what it is.
I have dabbled with other suppliers and while you might save a dollar or two somewhere else, it's not worth the headaches if you have a problem.
Highly recommend the teelaunch app and team.