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We've been very pleased with Recharge overall and are continuing to turn on new features and configure the platform to better suit our customers' needs and drive success in the form of better health outcomes thanks to Recharge.
As we have been diving in recently to optimize this app, the Recharge support agent Elijah P. has been extremely helpful.
Elijah has walked us step-by-step through to set up functionality with which we were unfamiliar and was always very prompt and professional to help us get through several time-sensitive, launch-critical components of our project.
We will continue to need intermittent assistance until we are fully optimized, and it's very reassuring to know that Recharge support, especially Elijah, has our backs.
Big kudos to Elijah and thank you to the whole Recharge team!
Thank you for the great feedback! We’re so glad to be a part of your business journey.
- Ty Bailey | VP of Services
Great subscription product and they keep getting better. They have rolled out several updates and more are coming that we have been implementing. The support when you have a question or issue is outstanding. Someone knowledgeable comes onto the chat and knows how to fix things. I highly recommend Recharge for subscription programs.
It’s fantastic to know Recharge is making a difference for your business. Thank you!
- Ty Bailey | VP of Services
We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.
We love hearing this—thank you for your thoughtful review!
- Ty Bailey | VP of Services
Absolutely the best full featured subscription app with a highly knowledgeable and helpful support team. We have also been very fortunate to have Amber P. from the Recharge Support team help us with more difficult Shopify Plus integration/upgrades which were handled in a timely, efficient and friendly manner. Excellent!
It makes our day to hear from happy merchants like you—thank you!
- Ty Bailey | VP of Services
I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's rare to find such responsive and thorough support, and I truly appreciate the effort put into helping me. Recharge has an excellent team, and Bryan’s outstanding service is a testament to that!
It makes our day to hear from happy merchants like you - thank you!
- Ty Bailey | VP of Services
Really love how Recharge has been able to support our business scaling! They have 24/7 support and are always very thorough. Makes it easy enough for anyone to do it :)
We are very glad to hear about your positive experience!
- Ty Bailey | VP of Services
Support is awesome. We're migrating from Woocommerce Subscriptions and used to no support. With Recharge, I was able to connect in realtime with a support person and get answers. So far, so very good! Thanks Pierre.
Post migration follow up: We're now successfully migrated over to recharge and could not be happier. Migration engineers guided us every step of the way and made switchover day a breeze. There are some pretty big philosophical differences between Woo Subs and Recharge, but Recharge is helping us work thru those. Be sure to utilize all the materials provided by Recharge and all will go well.
This is exactly what we love to hear—thank you for the kind words!
- Ty Bailey | VP of Services
This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!
We are very glad to hear about your positive experience!
- Ty Bailey | VP of Services
I like the capabilities of the app a lot! However, the support is amazing. We had a shop issue over the weekend and were able to chat with Yajaira with
Recharge Technical Support! Absolutely amazing service! Often times people have a really solid app, but they do not have the right support. That is not the case for Recharge
Your feedback means the world to us—thanks for being part of the Recharge community!
- Ty Bailey | VP of Services
We’ve had an excellent experience with ReCharge and their support team! Their platform is seamless, reliable, and easy to use, making subscription management effortless. The support team is responsive, knowledgeable, and always ready to assist whenever needed. We highly recommend ReCharge for anyone looking to optimize their subscription business.
Thank you so much for the five star review!
- Ty Bailey | VP of Services