Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (4,081)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2024年8月27日

Thanks to Jade and Hannah for fast response!

Paint by Numbers
美國
Smile.io 已回覆 2021年9月7日

We're glad to hear you enjoy the app and user interface! We'll let Lynn know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨

2023年5月10日

Application géniale avec un super service client !
Je recommande Smile les yeux fermés. Beaucoup d'options disponibles

Buddy Style
法國
使用應用程式 13天
Smile.io 已回覆 2023年5月10日

Nous vous remercions pour votre temps et vos aimables paroles! 💛
- L'équipe Smile 🙂

2023年4月6日

amazing service! thanks for creating such a fantastic app! Your features have really helped me, and your customer service is top-notch. Keep up the great work!

Petaledbar
黎巴嫩
使用應用程式 12天
Smile.io 已回覆 2023年4月6日

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

2023年4月1日

This app is really good. If you want to increase trust with your customers, then it's a no-brainer to install it!

Gifts Goals
印度
使用應用程式 1天
Smile.io 已回覆 2023年4月1日

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team ✨

2023年3月24日

Lisa was very helpful and friendly. She was so patient with me and answered everything I needed. Highly recommend adding Smile.io to your Shopify.

NouYouBeauty
美國
使用應用程式 大約21小時
Smile.io 已回覆 2023年3月25日

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad to hear you're enjoying Smile 🤩🌈💛

Lisa - Smile Team ✨

2023年3月13日

Very easy app to use and configure. Exactly what I was looking for!
Customer service is top notch as well!

Nocturne Paradise
羅馬尼亞
使用應用程式 18天
Smile.io 已回覆 2023年3月13日

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2023年3月2日

We've used Smile for years and love them! They have fast customer service too, which is always a huge help.

The Root Collective
美國
使用應用程式 接近4年
Smile.io 已回覆 2023年3月2日

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

2023年2月16日

Great, and Easy to Use! Support is Awesome I highly recommend this App for all kinds of stores. Thank you

BrainyThreads
美國
使用應用程式 29分鐘
Smile.io 已回覆 2023年2月16日

Thank you so much for taking the time to leave a review! 😇 - Jade <3

2023年1月25日

Good

SquareBR
巴西
使用應用程式 8分鐘
Smile.io 已回覆 2023年1月25日

We're glad you're enjoying Smile. Thanks for leaving a review :)

2023年1月19日

One of our customers had trouble logging in and I reached out to Nicole. She was extremely friendly and helpful.

Aunt Jeni's Home Made
美國
使用應用程式 接近2年
Smile.io 已回覆 2023年1月19日

It was so great chatting with you today. I'm glad that we were able to help you! Thanks so much for taking the time to leave a review. It means a lot!
💛 Nicole

2023年1月11日

Very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood!!!:)

SUHA BOSS
匈牙利
使用應用程式 1天
Smile.io 已回覆 2023年1月11日

Thank you so much for taking the time to leave a kind review!
- the Smile Team :)

2023年1月6日

Recently Installed the app and had lots of questions to ask to customer support. I was helped out by Maria who answered all my questions in great detail and provided me all the information I required. 5 Star Service.

Shop First
英國
使用應用程式 大約1小時
Smile.io 已回覆 2023年1月6日

We're happy to hear that our team was able to help you with everything you needed! We think Maria is awesome, and we'll tell her you think so too. Thanks for the review! 🌟

2023年1月5日

Just getting started with it but it looks great and customer service is awesome. That's all I need. Try it out and if you need help, Jade is dope and patient.

Troublemakers
美國
使用應用程式 31分鐘
Smile.io 已回覆 2023年1月5日

Thank you so much for leaving a review! It was wonderful assisting you today :)- Jade <3

2023年1月3日

I am loving the app so far. Transferred from Stamped IO and a huge difference in performance and customer service. I was able to xfer all of my customers points and any assistance I needed the team was available in the chat. So far so great!

BLACK LIGHT CANDLES
美國
使用應用程式 大約4小時
Smile.io 已回覆 2023年1月4日

Thank you so much for your lovely review 💖 We are beyond glad that you found us!

2022年12月23日

Its barely good enough considering it is free. There are issues with finding customers. The search is difficult and will only find exact, full matches. You cant just search by a first or last name. you have to have both.

The price offerings go from free to $50 to $200 a month. Which they need a lower cost option with features I could actually use. most of the feature even at the premium package just aren't useful.

Ashton Renee Boutique
美國
使用應用程式 12個月
Smile.io 已回覆 2022年12月29日

Thank you for your feedback, we really appreciate it! One of our team members has reached out to discuss your points made below.
- Hannah & The Smile Team :)

2022年12月15日

The programs are easy to set up and work really well! The customer service has been outstanding each time I have needed to reach out! I love that I can manually add points too!

One Spot Pins
美國
使用應用程式 5個月
Smile.io 已回覆 2022年12月16日

We're super glad to know you're happy with both the program and our support, and we thank you for your kind words!
- The Smile Team :)

2022年12月11日

I tried many of them, but this one is the slickest, has the best onboarding and the language integration is completely awesome.

Wonderbake
加拿大
使用應用程式 2分鐘
Smile.io 已回覆 2022年12月11日

Thank you for your comments! We are so glad to hear you had a smooth onboarding and you're enjoying the app!

All the best - Hannah & The Smile Team :)

2022年12月8日

Great app with an amazing customer service team! Really appreciate all their help!! The app is great to build connections with your customers. The team is there to walk you through each step and help with any issues down the line. Super helpful!

Moose in the Barn
美國
使用應用程式 大約1年
Smile.io 已回覆 2022年12月9日

Hello! 👋 Thank you so much for the great review! 💛 We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! 👌

2022年12月7日

Easy to set up, very user friendly. Unlike some apps I don't need help with this it just as simple as naming and going

Say It Back Tee's
美國
使用應用程式 5分鐘
Smile.io 已回覆 2022年12月7日

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

Lisa - Smile Team ✨

2022年11月16日

easy to launch wish I'd found you sooner, such a great idea and business model really pleased and cant wait for more sales

The Oast Garden
英國
使用應用程式 5分鐘
Smile.io 已回覆 2022年11月16日

We appreciate the fantastic review! 💛 If there is anything we can do for you, please let us know! 🙏

2022年11月13日

Great experience with Customer Support! I could feel that everyone from Smile is keen to help. Awesome!

hanpoom-dev-test
美國
使用應用程式 12天
Smile.io 已回覆 2022年11月14日

We appreciate your review and are so glad you had a great experience with our support team! We are happy to help you. Don't hesitate to reach out if you need anything else :)

2022年11月11日

I needed to transfer the app from one store to another and Jade was able to assist me in detail with how to do it. So thankful and saved me a lot of time.

Twisted Cheri
美國
使用應用程式 16分鐘
Smile.io 已回覆 2022年11月11日

Thanks so much for taking time to leave a review, we really do appreciate it. It is was an absolute pleasure assisting you today 🙂 - Jade <3

2022年11月3日

Excellent application to increase your sales. Winning is always a good start for people and to feel the love we have to offer them.

GlamourOMG
美國
使用應用程式 大約2小時
Smile.io 已回覆 2022年11月3日

Thanks so much for taking the time out to leave us a review! We are super happy to hear that Smile has helped in increasing sales ⭐️

2022年10月28日

Customers love being rewarded for their loyalty! Very easy to use and will integrate with other apps on Shopify!

Sprinkled Sweet Bakery
美國
使用應用程式 大約1個月
Smile.io 已回覆 2022年10月29日

We are so glad that your customers are loving your loyalty program with Smile! Thanks so much for taking the time to leave this review—we really appreciate it 💖

2022年10月24日

great app, even when using the free plan. the support is amazing! a huge thank you to nicole who helped me setting up the app!

L'AURA SWIMWEAR by Laura Manco
列支敦斯登
使用應用程式 大約1小時
Smile.io 已回覆 2022年10月24日

It was great chatting with you Laura. We are so glad that you are enjoying Smile. Thanks for taking the time to leave a review. It means a lot to us!

💛 Nicole & the Smile team

2022年10月23日

I have a new site and added the Smile rewards program. I am amazed how easy it is to use, and how seamless it works on both desktop and mobile. I am excited to dig into this app further in the coming weeks.

Violet Crown Rejuvenation
美國
使用應用程式 大約2小時
Smile.io 已回覆 2022年10月24日

We are so glad that you find Smile easy to use and seamless on desktop and mobile! Thanks so much for taking the time to leave a review. We really appreciate it :)

2022年10月11日

Llevo poquito con mi ecommerce, y gracias a Smile he podido incorporar de forma fácil un programa de fidelización para mis futuros clientes. Es muy fácil de configurar. La recomiendo.

Puudukk Jewelry
西班牙
使用應用程式 8天
Smile.io 已回覆 2022年10月12日

¡Muchas gracias por tomarse el tiempo para dejar una evaluación! ¡Agradecemos sus comentarios y esperamos poder ayudarlo a crecer! 🚀

Thank you so much for taking the time to leave a review! We appreciate your feedback and look forward to helping you grow! 💸

Joshua - Smile Team 🧙‍♂️

2022年10月8日

Love everything about this app! It’s a great addition to my store and my customers love receiving points and rewards.

Sunny + Olive
美國
使用應用程式 3個月
Smile.io 已回覆 2022年10月8日

Thanks so much for taking the time to leave this kind review! It was a pleasure chatting with you today 😊

Lisa - Smile Team ✨

編輯時間:2022年10月6日

We've been using the App for about a year and it's helped customer retention. The support team is always great to work with too. Super helpful!

RockMerch
美國
使用應用程式 大約1年
Smile.io 已回覆 2021年9月16日

Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❤️

2022年9月20日

Only been using the apps short while. I've just started getting sales on my website, all the customer points seem to automatically add the way they should. Quite easy to use for anyone who like a stress free app to reward your customers.

North of the tyne coffee Co
英國
使用應用程式 3個月
Smile.io 已回覆 2022年9月22日

We really appreciate you taking the time out to share your experience with us!💛

2022年9月2日

I will be using this app as the loyalty program on my store. I like how easy it is to set up but I would have loved it if it could integrate with Ali reviews because Alireviews has a lot of functions that other review apps do not have. Joshua was of great assistance. He solved my problem.

caronico
馬爾他
使用應用程式 大約2小時
Smile.io 已回覆 2022年9月2日

Thank you so much for leaving us a review my friend! 😀 We love hearing merchant feedback about new integrations! You can actually vote for the next one under the Integrations tab found here as well: https://app.smile.io/integrations 🚀 Thanks for submitting this feedback, we are looking forward to helping you continue to thrive! 🌱

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年8月30日

Great app. Very easy to use. Our customers love it and there's great support if you have any issues and need help.

Green Beanz
澳洲
使用應用程式 大約3年
Smile.io 已回覆 2022年8月31日

Thank you so much for your kind words, Mick. We really appreciate you taking the time out to share your experience with us! Best, Joana 🙏

編輯時間:2022年8月21日

If your focusing on your SEO this app has many Javascript issues. With a new site Google page insights was giving me a 38 score. With smile.io being the major contributor. I reach out to support to let them know of the details of the Google issues and the app issues Google was able to provide detailed information about and they immediately brushed it off saying it was not them and instead other apps. I did a support video, recorded it in there help chat with an agent to show them what the code issues where on the mobile and desktop analysis. They knew and didnt care and or denied it was them, despite proof. So I deleted smile.io and my mobile speed score went from 39 to 75 instantly! Load spead it one of the number one areas Google looks at to rank your site high in Google searches and improve users from clicking away. With smile my full load time was 10sec after deleting it it went to 3.5sec. Sad to have deleted it but it was the best for my business to rank on google and measurable improve customer experience. Run your page insights before and after and you'll see the load time drop. Even with disabling the button on mobile. Hope they will finally address there code performance issues, this is a much have for shop owner.

Hot Pawz
美國
使用應用程式 2個月
Smile.io 已回覆 2022年8月22日

Thank you for the feedback! We've sent an email your way with more information about the concerns you have addressed. 🙂

2022年8月20日

their service is great. they reply back right away......................................................

Ocean's Cure Seamoss
加拿大
使用應用程式 大約1個月
Smile.io 已回覆 2022年8月21日

Thank you so much for the review! We'd be happy to answer your questions next time!

2022年8月17日

Smile was the third loyalty app that I downloaded to try in my shop and it's the GREATEST!!! I had one quick question and Joshua was f**king amazing and offered the best customer service (and laughs) that I needed this morning.
This app is the best one that I have found yet, I highly recommend and the customer service is above and beyond! Happy AF with Smile :)

AromaSarapy
加拿大
使用應用程式 1天
Smile.io 已回覆 2022年8月17日

Thank you so much for my favorite review of all time! 😍 You yourself are also quite amazing, and I thoroughly enjoyed our chat! Glad I was able to assist and elated to hear that Smile is rocking the Casbah! 💪 A real pleasure chatting today my friend! 🌈

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年8月16日

Helpful customer service. Jade helped me resolve my issues and provide clarity on any questions I had.

Auntie's Supply
加拿大
使用應用程式 5個月
Smile.io 已回覆 2022年8月16日

Thank you so much for taking the time out to leave a review! It was a pleasure assisting you today :)

2022年8月10日

for now all good :) great support :) how will app work i will see in future, but for now no problems :)

MOM'S SWEETHEART
斯洛維尼亞
使用應用程式 1天
Smile.io 已回覆 2022年8月10日

Thank you so much for taking the time to leave a review! It was a pleasure helping you today <3- Jade

2022年8月4日

Incredible!! This app is so easy to use especially their free plan! Customer service is great. They respond so quickly. Highly recommend :)

Retea
加拿大
使用應用程式 1年多
Smile.io 已回覆 2022年8月4日

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Smile 🤩

💖 Lisa

2022年8月2日

Great app! very easy and quick to setup with Shopify, and great customer service too! I'd recommend this if you'd like to set up an efficient loyalty program.

memoire
美國
使用應用程式 大約1小時
Smile.io 已回覆 2022年8月3日

Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年7月27日

Comecei a usar hoje o plano gratuito. Testei e gostei. Simples de usar e com funcionalidades muito tops.

Dropie
巴西
使用應用程式 大約2小時
Smile.io 已回覆 2022年7月28日

Obrigado por sua avaliação! Estamos felizes em saber que você está gostando do Smile! Estamos ansiosos para ajudá-lo a construir a fidelidade à marca, recompensando seus clientes!

Saúde,
Joshua - Equipe do Sorriso 🧙‍♂️

編輯時間:2022年7月27日

Nicole was very patient with all my questions, she explain clear for me. English is not my first language.
All my doubts were clear out. Super great service

D' Nona Shop Boutique
美國
使用應用程式 7天
Smile.io 已回覆 2022年7月27日

It was so great chatting with you today! I'm so glad that we were able to help you out. Thanks so much for taking the time to leave a review. We really appreciate it!
💛 Nicole

2022年7月26日

Good costumer service. I find it easy to manage interface. Good options for online store. I recommend it

Positivibes
葡萄牙
使用應用程式 大約1小時
Smile.io 已回覆 2022年7月26日

Thanks so much for leaving a review and for your recommendation! 🤩 We appreciate you and wish you continued success! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年7月19日

Great loyalty program, the app is fantastic! Their support team is very helpful. Highly recommended.

Amanda Harrington London
英國
使用應用程式 25天
Smile.io 已回覆 2022年7月19日

Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年7月18日

Great rewards program. Many level options that work for any business! Their customer support team is fantastic as well!

Golden & Pine
美國
使用應用程式 6個月
Smile.io 已回覆 2022年7月18日

Thank you for taking the time to leave a review, we really appreciate it : )

2022年7月13日

I'm new to this app, and learning how to set it up. Lisa assisted me with what she could and even gave me an example to work with.

The Rebel Bird
美國
使用應用程式 大約1小時
Smile.io 已回覆 2022年7月13日

Thanks so much for taking the time to leave this lovely review! It was super fun talking with you this afternoon & I can't wait to hear about your set-up successes ✨🤩✨

💖 Lisa

2022年7月7日

Super quick and helpful support team to resolve any issues I had (shoutout to Jade, Tess, Lisa, Joshua!)

Humanery Test
英國
使用應用程式 大約1年
Smile.io 已回覆 2022年7月7日

Such a pleasure chatting today, gif game strong! Stoked to hear you received the same stellar service no matter who you spoke with, that is our goal here at Smile! 💪 We look forward to being here when you need us, good luck with everything! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年6月28日

muy buena, excelente soporte!________________________________________________________________________________

Formula Beauty Next
烏拉圭
使用應用程式 1天
Smile.io 已回覆 2022年6月28日

Muchas Gracias! Thank you so much for taking the time to leave a review, it was a pleasure assisting you today <3 - Jade

2022年6月24日

easy to set up and customer service quick and helpful . set up in a matter of minutes. Intro video very helpful

thedaydreamingunicorn
美國
使用應用程式 大約1小時
Smile.io 已回覆 2022年6月24日

Thank you so much for taking the time to leave this review 🤩 We're happy that you're enjoying Smile & finding it easy to use!

So nice chatting with you today! 😊 Lisa

2022年6月23日

I'm so excited about the Smile app! Easy to set up and whenever I had a question, the Smile team (love Tess!) was there to help!

Rustic Blessings
美國
使用應用程式 大約16小時
Smile.io 已回覆 2022年6月24日

Thank you for taking the time to leave a review! We are glad you found setup a breeze! 😀 We love Tess too, she is amazing! ✨

Cheers,
Joshua - Smile Team 🧙‍♂️

2022年6月21日

Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!

yeehawcowboy
美國
使用應用程式 2年多
Smile.io 已回覆 2022年6月23日

Thanks for leaving your kind review, we are super happy to hear that you are loving out customer service :)

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