Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (3 937)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
16 de janeiro de 2025

Overall it's a good app. I like the ability to choose the way rewards are earned and spent so that it can be catered best for my company. Every time I have needed to contact support for help I have been able to get the help I needed quickly and professionally.

Sage Den
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por Smile.io 17 de janeiro de 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

3 de abril de 2025

Very helpful, thank you! Would be great to have the option of 1 point = 1 dollar, but the app won't let you accrue points less than 1. For example, you can't set it to give 0.5 points for every dollar spent.

Daeda
Nova Zelândia
5 meses usando a aplicação
Questão respondida por Smile.io 7 de maio de 2025

Thank you for your review! Our support team have reached out to see if there is anything else we can assist you with :)

20 de março de 2025

Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.

Dive Bar Nutrition
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Smile.io 22 de março de 2025

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

27 de março de 2025

Super helpful got back to me really quick made things so much easier!

The Embrace Boutique
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 29 de março de 2025

Thank you so much for taking the time to leave this review 💖

13 de janeiro de 2025

Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!

SALTOPIA Infused Sea Salts
Estados Unidos
9 meses usando a aplicação
Questão respondida por Smile.io 15 de janeiro de 2025

Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)

11 de março de 2025

Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.

THE BARN Coffee Roasters
Alemanha
19 dias usando a aplicação
Questão respondida por Smile.io 12 de março de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions or need any assistance 🙂

- Smile Team ✨

2 de abril de 2025

Great platform that has given our customers a great buying experience and encourages repeat orders. The Support was very quick at assisting me with a query. Would recommend :)

Artovo
Reino Unido
Aproximadamente 3 anos usando a aplicação
Questão respondida por Smile.io 5 de abril de 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

26 de fevereiro de 2025

Andrea was awesome helping me figure out the latest update! Appreciate her help. Love this feature with the rewards point being on POS.

Simply Threads Boutique
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por Smile.io 28 de fevereiro de 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

11 de fevereiro de 2025

Support (Lynn and Jade) were super helpful. This app has been great for conversions.

NutriPetPak
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Smile.io 13 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

13 de abril de 2025

Great app that has helped boost sales and customer experience already. When reaching out for support with a query, Joana replied within 2 hours (on a weekend too!) and was incredibly helpful with my multiple queries. Highly recommend.

Bath Bomb Bliss
Reino Unido
2 dias usando a aplicação
Questão respondida por Smile.io 15 de abril de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions or need any assistance 🙂

- Smile Team ✨

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