
Smile: Loyalty Rewards Program
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Very helpful response from Lynn when I had an issue with segmenting/flows for one of our loyalty tiers
Very quick to respond and help me get to the bottom of my issue!
Thanks for your help Lynn!!
We really appreciate your review - thanks! :)
Great app that has helped boost sales and customer experience already. When reaching out for support with a query, Joana replied within 2 hours (on a weekend too!) and was incredibly helpful with my multiple queries. Highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions or need any assistance 🙂
- Smile Team ✨
Hannah, as the Merchant Experience Manager, was incredibly efficient and responsive, providing me with exactly what I needed in a timely manner. Her attention to detail and quick responses have positioned our account for a healthy future.
Thank you so much for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.
Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.
So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!
Thanks for leaving us a 5-star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
I really enjoy using Smile app. It's easy to set up and when an issue arises it gets resolved promptly. Highly, highly recommended.
Thank you for taking the time to leave a review!
Our customers really enjoy the Rewards program! The team is also very responsive and helpful. I do recommend Smile to any business.
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Lynn was amazing in helping us sorting out the billing info!
Thank you so much for all the changes. Such a pleasure dealing with an efficient and competent person!
Thank you for taking the time to leave this review!
The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!
We really appreciate this review and are so happy to hear our support were able to answer all of your questions! We'll always be here for any questions you have :)
I've had some questions about the app and always get a quick and efficient answer from customer service (Lisa most recently).
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️
- Smile Team ✨