Avaliações (3 353)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
10 de abril de 2025

Intuitive user-friendly Handling of the app and if there are problems the Shogun support helps quickly in finding a solution

E-BIKE ONLY
Alemanha
Mais de 4 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 23 de abril de 2025

Thank you so much for stopping by and leaving us this review. It means a lot and helps us to continue improving the app and your experience.

Our support team is always available to help. Please let us know if you bump into any issues. :)

Sweetan | Client Services
Shogun

29 de abril de 2025

EXCELLENT costumer support. Very responsive and extremely helpful. Rhys helped me out and did a fantastic job. :)

Marcodi Musical Products
Estados Unidos
Mais de 6 anos usando a aplicação
18 de março de 2025

Great app support from Andre, he was very knowledgeable and quick with instructions. Solved my questions and got me on my way with the website revisions.

Buffalo Carts
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 23 de abril de 2025

Hey there, Thanks for the kind words and this review.

I am super glad to hear that Andre could help and I will be sure to share the feedback with him.

Please let us know if there is anything else we can assist you with. :)

Sweetan | Client Services
Shogun

6 de janeiro de 2025

First of all, the shogun support team is super helpful, kind and fast. In page buildung itself, I never found a single thing they couldn't help me fix within a couple minutes. Huge props and thanks for that.

Page building and publishing couldn't be easier. If your shop needs high class content, Shogun is definitely your way to go! Gives you all the options you need (and even more) while perfectly adapting to your shopify theme.

Only downside we have is translating.

The connectivity with Shopify's own translation tool (Translate & Adapt) is really bad unfortunately and still the best one out there. Translating a shogun page in shopify is really painful and if you update a page, layout changes don't update to the translation. Only way to change a 3-lingual page is to publish a copy of the new page and translate it from scratch. which costs loads of time.
Not ideal for multilingual shops but still the best I've seen so far.

Really hope I can give an honest 5-star review for the shogun team one day. But the translation issue is a bummer unfortunately.

KANOA Surfboards
Alemanha
Aproximadamente 2 anos usando a aplicação
8 de maio de 2025

Great customer service. Easy, intuitive platform for creating custom landing pages or a/b testing variations of product detail pages.

Bluecorn Candles
Estados Unidos
4 meses usando a aplicação
27 de fevereiro de 2025

The support team at Shogun were so helpful and quick with their response to our query. Highly recommend!

Fetch TV
Austrália
Aproximadamente 5 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 14 de março de 2025

We appreciate the kind words and your continued support. Thanks for leaving us a review.

Our support team is always here to help you. Please do let ys know if we can help with anything else in the future.

Thanks for the honest recommendation. 😊

Sweetan | Client Services
Shogun

12 de março de 2025

The customer service staff of shogund was very nice and responded in a timely manner, but the software often ran out, and the desired results could not be saved after many operations. Some of the saved content will also change, such as the size and background of the picture. Last but not least!! It is suggested that shogun's form collection function can be linked to shopify's backend customer list, so that we can easily collect customer email addresses!The running speed of the software really suggests some optimization!

NuPhyX
Estados Unidos
3 dias usando a aplicação
Questão respondida por Shogun Labs, Inc. 17 de março de 2025

Hi there, Vicky. Thanks for sharing your feedback in the form of this review.

While we are super happy to hear that our support team has been able to help you in a timely manner, we would like to hear more about the issues you referred to when it comes to not being able to achieve desired results and the operation not being saved.

Our form element doesn't save the customer email addresses in your Shopify list, but you can export and import the form data manually. However, our option to use Shopify sections on your pages allows that without an issue.

We'll be happy to get in touch and address these further to learn more and assist you.

Thanks.

Sweetan | Client Services
Shogun

23 de janeiro de 2025

Wonderful! The ease of use is great, but most importantly, the support is excellent. They responded in real time and solved my problem promptly.

TC楽器 - TCGAKKI
Japão
Aproximadamente 3 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 14 de março de 2025

That means a lot to us. Thanks for sharing your feedback.

Our support team is always here to assist you. Please don't hesitate to write back to us if you have any further questions. :)

Sweetan | Client Services
Shogun

15 de janeiro de 2025

Amazing customer service from Sweetan at Shogun. I emailed him with a problem 9:30pm and he got back very quickly with a series of responses that resolved the issue.

Salt Athletic
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 14 de março de 2025

Thank you so much for leaving us a review.

I am glad I was able to help. Please let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun

27 de novembro de 2024

The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.

Soulbound
Estados Unidos
Quase 6 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 4 de dezembro de 2024

Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊

Thanks for the honest recommendation, we appreciate your love and support.

Sweetan | Client Services
Shogun

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