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While I occasionally encounter challenges using this landing page app, the chat support always provides an excellent experience. The representatives are incredibly helpful and patient. As a beginner in website building, even with a user-friendly platform like Shogun, I truly value the team's guidance and support.
Hi there, Vanessa. Thanks for taking the time and leaving us a review of your experience with Shogun.
We can understand the challenges and we would like to ensure we are there to support you. I am happy to hear that our support team has been able to help. We will look forward to assisting you again should you have any further questions for us.
Thanks for your continued support. Vanessa
Sweetan | Client Services
Shogun
EXCELLENT costumer support. Very responsive and extremely helpful. Rhys helped me out and did a fantastic job. :)
Great app support from Andre, he was very knowledgeable and quick with instructions. Solved my questions and got me on my way with the website revisions.
Hey there, Thanks for the kind words and this review.
I am super glad to hear that Andre could help and I will be sure to share the feedback with him.
Please let us know if there is anything else we can assist you with. :)
Sweetan | Client Services
Shogun
First of all, the shogun support team is super helpful, kind and fast. In page buildung itself, I never found a single thing they couldn't help me fix within a couple minutes. Huge props and thanks for that.
Page building and publishing couldn't be easier. If your shop needs high class content, Shogun is definitely your way to go! Gives you all the options you need (and even more) while perfectly adapting to your shopify theme.
Only downside we have is translating.
The connectivity with Shopify's own translation tool (Translate & Adapt) is really bad unfortunately and still the best one out there. Translating a shogun page in shopify is really painful and if you update a page, layout changes don't update to the translation. Only way to change a 3-lingual page is to publish a copy of the new page and translate it from scratch. which costs loads of time.
Not ideal for multilingual shops but still the best I've seen so far.
Really hope I can give an honest 5-star review for the shogun team one day. But the translation issue is a bummer unfortunately.
Great customer service. Easy, intuitive platform for creating custom landing pages or a/b testing variations of product detail pages.
The support team at Shogun were so helpful and quick with their response to our query. Highly recommend!
We appreciate the kind words and your continued support. Thanks for leaving us a review.
Our support team is always here to help you. Please do let ys know if we can help with anything else in the future.
Thanks for the honest recommendation. 😊
Sweetan | Client Services
Shogun
The customer service staff of shogund was very nice and responded in a timely manner, but the software often ran out, and the desired results could not be saved after many operations. Some of the saved content will also change, such as the size and background of the picture. Last but not least!! It is suggested that shogun's form collection function can be linked to shopify's backend customer list, so that we can easily collect customer email addresses!The running speed of the software really suggests some optimization!
Hi there, Vicky. Thanks for sharing your feedback in the form of this review.
While we are super happy to hear that our support team has been able to help you in a timely manner, we would like to hear more about the issues you referred to when it comes to not being able to achieve desired results and the operation not being saved.
Our form element doesn't save the customer email addresses in your Shopify list, but you can export and import the form data manually. However, our option to use Shopify sections on your pages allows that without an issue.
We'll be happy to get in touch and address these further to learn more and assist you.
Thanks.
Sweetan | Client Services
Shogun
Wonderful! The ease of use is great, but most importantly, the support is excellent. They responded in real time and solved my problem promptly.
That means a lot to us. Thanks for sharing your feedback.
Our support team is always here to assist you. Please don't hesitate to write back to us if you have any further questions. :)
Sweetan | Client Services
Shogun
Amazing customer service from Sweetan at Shogun. I emailed him with a problem 9:30pm and he got back very quickly with a series of responses that resolved the issue.
Thank you so much for leaving us a review.
I am glad I was able to help. Please let us know if there is anything else we can help you with. 😊
Sweetan | Client Services
Shogun
I would recommend Shogun. Also the help is very efficient , they seem to quite fast problem solvers.