Avis (2 096)
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I use Shopify/Shogun for my company and I don't have a lot of skills in website.
Although, the team is really responsive and patient toward with me for all of my questions,concerns that I have.
I worked with Sweetan a lot and Leah and they are both very kind to help me with my problems.
Thank you so much with that!
Thank you so much for leaving us such a nice review, Ève. 🙂
We sincerely appreciate your feedback and are happy to hear that you are having a wonderful experience with our app.
It is always a pleasure to connect with you. I am glad I could help you along with Leah. We'll continue to do that in the future as well. Please do let us know if you have any further questions. Thanks! 😊
Sweetan | Client Services
Shogun Page Builder
Absolutely incredible service. All my questions are answered quickly and with great detail. I highly recommend the app to anyone who needs dynamic responsive product and or static pages. The features are very elaborated
Thank you very much for your review! Glad to hear that the team could help you out.
Karl | Team Lead, Technical Support
Shogun provide excellent customer support. When we had a glitch uploading a revised page I contacted Shogun and Sweetan was onto it straight away, sending me regular updates with no prompting from me.
Thank you so much for leaving us a review, Mark!
It was really great to communicate with you and I am glad I was able to help. 🙂
We are super glad to hear about your positive experience with Shogun and the support team. Thanks!
We'll be here to assist you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Easy to use for someone that doesn't know how to build a website. Helpful when I had an issue with my website.
Hi there! Thank you so much for leaving us a review.
We are super glad to hear that you are finding Shogun to be easy to use and helpful. Thanks for sharing the feedback.
Our team is always available to assist should you bump into any issues. We'll look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder
James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!
Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.
I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service
Hi there, Chris. Thank you for taking the time and leaving us a review.
I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.
We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)
Sweetan | Client Services
Shogun
Great app that's very user friendly! Customer support is prompt in addressing your concerns and had our issues resolved within a couple of business days. They even described the source of the issue and the changes they made which was appreciated. Highly recommend.
We appreciate the kind words, Lauren! Thank you so much for sharing your honest feedback and leaving us a review. 😊
We are glad to hear about your positive experience with Shogun and our support team. We always try to ensure we provide additional information or guide you in the right direction when it comes to finding the source of the issues you may encounter.
Thanks for the recommendation and we'll look forward to assisting you again in the future.🙂
Sweetan | Client Services
Shogun Page Builder
Justine was fantastic! Prompt, clear and had all the patience in the world while I set my team up. The App speaks for itself! 10/10
Thanks for leaving us a review, Rick. We greatly appreciate the feedback. 🤩
Justine is indeed awesome and I am happy to hear that she could help answer the questions for you. I'll be sure to share the kind words with her.
We also appreciate your honest recommendation. Please do let us know if there's anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Justine was super helpful and got my question answered promptly !
Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.
I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊
Sweetan | Client Services
Shogun
I am in awe with how quickly the support team responds to my questions every single time! Whether my questions are large or small, they take the time to answer me in a way that I can understand and carry on with my designing! So thankful for this support staff and the way they respond in such a timely manner! I don't normally leave reviews unless the service is epic- and the help I receive from the Shogun staff is truly epic:)
We really appreciate the review, Kristina. Thanks for taking the time and sharing your kind words. 😊
We are very glad to be able to serve you and help you design pages for your website. Our support is always happy to assist you and we'll continue to do that in the future as well.
Thank you so much for all your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder