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servicio al cliente super rápido!
This app gives you flexibility of how you can design your website and make it look more professional. Also the support is excellent, we had a small issue and Justine replied instantly to our email and the issue has been fixed!
Nov. 26, 2024 - Amazing support, yet again! Thank you very much, Andre, for your patience, your responsiveness and for sticking with us until we had a solution. Greatly appreciated!!!
Apr. 26, 2021 - continued amazing support! Thank you Colby and team over at Shogun! You guys are great! July 1, 2019 - So far, so great. Haven't published our new pages yet, but the support we've been receiving along the way has been phenomenal. - thanks guys!
I love the Shogun app - it's a very complete, powerful framework that allows quiet a bit of customization. I recently had an issue where the Shogun team had made changes to how a specific element worked within the interface, and I communicated to their support how the old manner the element worked was actually one of the best things Shogun had going. By the next day Support contacted me back telling me they had decided to hold off on the new change, they put the element back how it used to work. And said they would update it later on once they included some of original working mode. Their support team actually welcomes and listens to customer feedback. That is something that is not common from an app developer.
I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...
Hi there, Thank you so much for taking the time and leaving us a review.
We greatly appreciate the feedback and are happy to hear about your positive experience.
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun
the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify
Update: 11/2024 support is still great and going strong!
Thanks for taking the time and leaving us a review, Victoria.
We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
App works well and is intuitive. Support is top notch! They recently updated the responsive functionality in the app! 5-stars!
great app does what its says, great support as well.
had a few questions about layout and spacing and support guys replied really quickly. :-)
They did a great job trouble shooting then fixing an issue I was having.
Hey there, Jeff. Thank you so much for leaving us this review.
We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.
Thanks for your support. 😊
Sweetan | Client Services
Shogun A/B Testing & CRO
Andre is the man!! He was patient and he tested the page on the mobile browser where I was having the issue. He then figured out the issue which was caused by a mistake from one of our team member and sent me a loom on what is happening and how to fix it.
Thanks Andre for your patience and your help. You saved the day!
Hi there, Raj. Thank you so much for leaving us this review.
I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊
We are always here to help and answer the questions and we'll look forward to assisting you again in the future.
Thanks for your love and support. ❤️
Sweetan | Client Services
Shogun A/B Testing & CRO