Referral Candy & Affiliate
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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Very good customer service, quick response, and the agent, Jessa, was very professional!
Really appreciate the kind feedback! 😊 I'm glad I was able to help and that everything went smoothly for you. If you ever need anything else, just reach out — always happy to assist!
- Jessa
I have had a great experience with the product. The support team was quick to respond and help with all the doubts beyond the assigned time as well. I spoke to Roj and he was extremely polite and very helpful even after the designated time. Helped me with the documentation needed for our store.
Thank you so much for writing an amazing feedback. We really appreciate it. Please reach out anytime you need help and we'll be glad to assist you.
- Roj
Riz was really helpful and she solved my question in minutes!!
So glad to hear I was able to help out so quickly. Feel free to reach out anytime. :)
- Riz
Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!
Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we're always happy to help.
- Roj
I have tried most of the big decently-priced referral apps and this app seems to do almost everything I need. Other ones missed features, or had some things broken. Not everything is perfect in Referral Candy either, but so far seems the best one for my needs. The customer service is excellent and helps fast with the things you don't understand. Thanks Irene for help!
We are so happy to know that our app is the best fit for your business, and once again, thank you so much for providing this feedback.
- Irene
Some things works really good, some not yet, but the support its very helpful and have an open ear for all. They find everytime a good solution. Special Thanks to Lariza!
We're always here to help you out, so please let us know anytime you need help and we'll make all features work for you the best way possible. :)
- Riz
Roj is professional and patient.
He helped me check my referral program setup and walked me through the test purchase. He's a lifesaver!
Thank you Roj!
I really appreciate your feedback! I'm glad I could help you get everything set up and walk you through the test purchase. Don't hesitate to reach out if you ever need assistance again.
- Roj
I'm just starting out with Referral Candy. Lariza from their customer success team is absolutley amazing. I would not still be on the app without Riz's help. The app seems like it meeds my needs, Lariza's support is what's making me stay!
Thank you for the kind words. It really means a lot to know the support made a difference for you. I'm so glad I could help get things moving — excited to see how things go with your program!
- Lariza
I must say that you need to be quite technical to complete the setup yourself. However, I get step-by-step support from Charlie, and he is patient, problem-solving, and has a nice tone. So, 10 out of 10 stars for customer support! I am still in the set up stage, however I hope all the work will be worth it :)
Thanks so much for the kind words! 😊 Totally get that setup can feel a bit technical at times — glad I could be there to walk you through it. You're doing great so far, and I’m really looking forward to seeing everything come together for you. If anything else comes up, just give me a shout — happy to help anytime!
- Charlie
Amazing customer service from Innah & Lariza - thank you so much!
Thank you so much and it has been our pleasure to have assisted you. :)
- Innah and Riz