
Referral Candy & Affiliate
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
Recensies (1.533)
Verfijnen
-
Op beoordeling
Great help from Jessa with the setup. Hopefully it will bring some revenue as well!
Thanks for this feedback and we're excited to see the growth of your referral campaign! reach out anytime you need help.
- Jessa
I want to thank Jessa for very quick turnaround. Solved my problem under 5 minutes.
You were amazing as well. Thanks again for this review. :)
- Jessa
As a new customer, we encountered some challenges while setting up the app, but we’re incredibly grateful for Roj’s outstanding assistance. He has been nothing short of exceptional in guiding us through the process. His extensive knowledge and expertise have made a significant difference in resolving our issues efficiently and effectively. On top of that, his friendly and professional demeanor ensures an excellent customer service experience. We truly appreciate his support and commitment to helping us succeed with the app!
This is so amazing! Thank you so much for writing such an amazing feedback for our app and my assistance. I really appreciate it. :)
- Roj
Referral Candy offers powerful, well-designed features that perfectly meet my business needs. The setup is seamless and easy to customize. Their customer support team is outstanding—quick to respond and always helpful with clear solutions. Highly recommended!
Thank you so much for this wonderful feedback. This surely motivates us to always provide an excellent service to our clients. :)
- Riz
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Incredible Support from Kevin and the ReferralCandy Team!
We ran into a tricky situation migrating our ReferralCandy account from WooCommerce to Shopify. Our initial developer didn't set things up correctly, which left us with a lot of confusion. Fortunately, Kevin from the ReferralCandy team stepped in and, along with their engineering team, saved the day!
Kevin was incredibly responsive and patient throughout the process, helping us remove incorrect information and correctly migrate our existing account. Their dedication and expertise made what could have been a frustrating experience seamless.
Huge thanks to Kevin and the engineering team for going above and beyond. Highly recommend ReferralCandy not just for the product but for the outstanding support they provide!
Thank you so much for this wonderful feedback. We take pride on providing the best customer service which is why we really appreciate this review. Please know that we are one chat away whenever you need help. :)
- Kevin
Great app with amazing features. Jessa is the best! ;)
Thanks so much! I'm really glad you're enjoying the app and that I could help. Let me know if you ever need anything else along the way.
- Jessa
I contacted Irene from the customer service team asking about why my advocate was not receiving her rewards. Within a 1 minute, she was able to investigate and share me screenshots to fix the issues very quickly . Turns out the advocate had not exceeded her referral review period. She is patient and extremely helpful, if i could give her a review, it'd be 10 out of 10 for reviews.
Proud of supporting Referralcandy , also a Singaporean company as a Singaporean merchant on Shopify.
Thank you for the wonderful feedback! I'm glad to know that we have resolved your concerns. We’re proud to support your business, and it’s especially great to hear from a fellow Singaporean merchant on Shopify!
- Irene
Jon was great help! Excited to use for affiliate program
You have been amazing as well. Hopefully our new affiliate feature generates you more sale. :)
- Jon
While I was having some issues getting the referral app to work, the support team was incredibly helpful. Now the app is working smoothly and if something happens, I know I can always reach out for support.