Referral Candy & Affiliate
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I had a great experience with the customer solutions team when fixing an input error on our end—they were knowledgeable, thorough, prompt and kind!
Thank you so much for this wonderful feedback. We highly appreciate this and please know that we are always here whenever you need assistance.
- Riz
Very good customer service, quick response, and the agent, Jessa, was very professional!
Really appreciate the kind feedback! 😊 I'm glad I was able to help and that everything went smoothly for you. If you ever need anything else, just reach out — always happy to assist!
- Jessa
Riz was really helpful and she solved my question in minutes!!
So glad to hear I was able to help out so quickly. Feel free to reach out anytime. :)
- Riz
I reached out to ReferralCandy to assist me with a few transitions including an integration with Klaviyo, and Charlie Sosmena was extremely helpful! He answered all my questions seamlessly and helped to ensure that I was taking the necessary steps in order to complete this setup. Couldn't have asked for better service and guidance. 10/10 experience. Thank you, Charlie!
I truly enjoyed assisting you, and I sincerely appreciate your fantastic feedback—it highlights our commitment to delivering the best possible customer experience. Thank you once again!
- Charlie
Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!
Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we're always happy to help.
- Roj
I have had a great experience with the product. The support team was quick to respond and help with all the doubts beyond the assigned time as well. I spoke to Roj and he was extremely polite and very helpful even after the designated time. Helped me with the documentation needed for our store.
Thank you so much for writing an amazing feedback. We really appreciate it. Please reach out anytime you need help and we'll be glad to assist you.
- Roj
I have tried most of the big decently-priced referral apps and this app seems to do almost everything I need. Other ones missed features, or had some things broken. Not everything is perfect in Referral Candy either, but so far seems the best one for my needs. The customer service is excellent and helps fast with the things you don't understand. Thanks Irene for help!
We are so happy to know that our app is the best fit for your business, and once again, thank you so much for providing this feedback.
- Irene
Roj is professional and patient.
He helped me check my referral program setup and walked me through the test purchase. He's a lifesaver!
Thank you Roj!
I really appreciate your feedback! I'm glad I could help you get everything set up and walk you through the test purchase. Don't hesitate to reach out if you ever need assistance again.
- Roj
Some things works really good, some not yet, but the support its very helpful and have an open ear for all. They find everytime a good solution. Special Thanks to Lariza!
We're always here to help you out, so please let us know anytime you need help and we'll make all features work for you the best way possible. :)
- Riz
I'm just starting out with Referral Candy. Lariza from their customer success team is absolutley amazing. I would not still be on the app without Riz's help. The app seems like it meeds my needs, Lariza's support is what's making me stay!
Thank you for the kind words. It really means a lot to know the support made a difference for you. I'm so glad I could help get things moving — excited to see how things go with your program!
- Lariza