Reseñas (1.352)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
4 de marzo de 2024

NuPhy®
Estados Unidos
2 meses usando la aplicación
18 de abril de 2024

menlyring
Estados Unidos
Alrededor de 2 meses usando la aplicación
25 de mayo de 2025

good work❤️

Taraf
Emiratos Árabes Unidos
4 de enero de 2025

I’m so impressed with the incredible team I worked with! They got everything done so quickly, and the final result looks amazing. I truly appreciate their efficiency, professionalism, and attention to detail. Thank you so much for making this such a seamless and positive experience!

JazzkHairBoutique
Estados Unidos
Más de 5 años usando la aplicación
9 de octubre de 2024

Why is "Freetier" on the description of this app, but you need to pay tu use them?

Pathway
España
1 minuto usando la aplicación
23 de septiembre de 2024

very quick response and easy to follow steps. Juan helped me a lot and was very quick to answer, thanks.

A4K- sporting apparel
Reino Unido
1 día usando la aplicación
7 de septiembre de 2024

Excellent, customer support is second to none and the app works for me as expected.

A Message From The Fairies
Irlanda
4 días usando la aplicación
23 de agosto de 2024

Harun. Was extremely helpful, don't know what I would have done without it.

Massage Chair Moms
Estados Unidos
4 días usando la aplicación
13 de agosto de 2024

Very good APP. It takes some time to understand everything .. but then it runs.

mille-lire.de
Alemania
Alrededor de 2 meses usando la aplicación
16 de julio de 2024

Excellent experience. Extremely responsive and helpful support. Would recommend

Pixsoles
Irlanda
30 de junio de 2024

Hard to use for a newbie, but an AMAZING team that always helps me out, even for non app related issues!

Custom MRES
Estados Unidos
3 días usando la aplicación
28 de junio de 2024

I worked with Danko yesterday to change up some things on my site. All I can say is WOW. What great service. Made all the changes I asked for and was super helpful with suggestions as well. ***** 5-Star Support *****

Safe Depot Online
Estados Unidos
2 meses usando la aplicación
25 de junio de 2024

Harun and his team are doing a great job definitely the best app on Shopify. Wish I can give more stars.

Premier Sauna
Estados Unidos
14 días usando la aplicación
20 de junio de 2024

I first found the SC Product Options difficult to navigate due to not being tech savvy however... Ahmed helped me via a live video call.

Slumber Bunks
Reino Unido
24 días usando la aplicación
24 de mayo de 2024

Was on a call today with Harun, and he was very helpful and reassuring. After listening to my request, he is going to have a developer call me to set up my products. Best part was no additional cost. Very happy with this level of service.

Blazing Beam Design
Estados Unidos
Alrededor de 18 horas usando la aplicación
20 de mayo de 2024

super buena, y el soporte tambien.

Plantisima
Chile
20 días usando la aplicación
7 de mayo de 2024

Had a call with Harun so he could give me an overview on how to use the app and it was extremely helpful. His communication was great and I quickly learned how to get set up.

Nova Saunas
Estados Unidos
8 días usando la aplicación
4 de mayo de 2024

My Store
Estados Unidos
Alrededor de 20 horas usando la aplicación
15 de abril de 2024

Great support from this team! Thank you

The Great Cave Store
Estados Unidos
16 días usando la aplicación
13 de abril de 2024

Used the app before, but now that it is under Shop Circle, support has been top notch. Nitesh took care of an issue for me in seconds.

Salty Dunes
Estados Unidos
1 día usando la aplicación
Fecha de modificación: 27 de marzo de 2024

the service is great, they have a technician, Armin, who is always willing to help you. If I could, I would give an even higher rating!

Turned Epic
Brasil
Alrededor de 2 meses usando la aplicación
30 de enero de 2024

Great app, professional and friendly support that helps with every problem! Clear recommendation...

PfotenKunst
Alemania
23 días usando la aplicación
24 de enero de 2024

They are very helpful and patient

GET FRESH CUSTOMS
Estados Unidos
16 días usando la aplicación
8 de enero de 2024

I worked with someone called Kenan he was extremely helpful and fixed all my problems fast! give this man a raise!!!! Great experience all round

My Store
Reino Unido
Alrededor de 3 horas usando la aplicación
16 de diciembre de 2023

Staff was extremely helpful and responsive. I needed help moving options around our add to cart button. Within 20 minutes of my request the change was implemented and they also taught me how to do it for future reference.

Flame Experience
Estados Unidos
2 días usando la aplicación
11 de diciembre de 2023

Incredible Service, incredible app. There are some limitations but the service team have jumped to assist and add improve things so I feel it will eventually be perfect for our needs. Service is insane from SC, such a load off!

Siyamuva
Sudáfrica
1 día usando la aplicación
7 de diciembre de 2023

We have used this app for several years and it has solved our issues for products with large numbers of variants. We recently had a problem with updating prices on an Option Set created several years ago. Nicholas and Sanjey were super helpful, quick to respond and solved our issues. Highly reccommend!

TCR
Estados Unidos
Alrededor de 6 años usando la aplicación
29 de noviembre de 2023

I have been a loyal user of Bold Options for over 4 years, and during that time, it was a reliable and effective tool for my store. However, my recent experience with their service has left me extremely disappointed and frustrated.

The trouble began when I decided to refresh my store with a new theme. Contacting Shop Circle to help with the app installation on the new theme was where the problems started. It became apparent that the transition to Shop Circle has significantly impacted the competence and efficiency of their support team.

I reached out to the support team, specifically contacting Khushbu, Jeff, Nisha, and Nicholas, hoping for a prompt and effective resolution. However, the support I received was not only horrendously slow but also unhelpful , all of them said that they were working on it and will contact me when fix, but they never did.

The inability of the support team to address and resolve the issues I've encountered has left me with no choice but to explore alternative solutions for my store.

For those seeking a dependable solution, it might be worth considering alternatives that can offer the level of service and assistance needed to navigate the evolving landscape of e-commerce.

Champion Landscape Supplies
Estados Unidos
Más de 3 años usando la aplicación
14 de noviembre de 2023

Phenomenal work. Responsive team. Definitely recommend

PawsPlace
Estados Unidos
8 días usando la aplicación
3 de noviembre de 2023

They are always very responsive and willing to help. They get the job done

Tork CNC
Estados Unidos
Alrededor de 4 años usando la aplicación
3 de noviembre de 2023

Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!

Vira Amarelo
Brasil
6 días usando la aplicación
Fecha de modificación: 30 de octubre de 2023

I have used the app for years and it works really well for my store's needs. I recently had some order details not come through, used the online chat and spoke with Jeff who discovered the issue quickly and then fixed it for me. The problem was the Shop Pay checkout that Shopify added. Great experience overall with this app.

Customized World Store
Estados Unidos
Más de 4 años usando la aplicación
Shop Circle respondió 23 de agosto de 2019

Hey there, thank you so much for the review! We're really happy to hear that Rajni was able to answer all of your questions - please let us know if you have any others! We also hope you love the features offered on our Premium plan, such as letting customers edit their options in-cart.

We're elated to hear that your experience with us has been so positive, and look forward to continuing to work with you. Also I have to say, those 'Chillaxin' sweatpants look so cozy!

23 de octubre de 2023

Great app, and quick response, Kemal and Armin provided professional support, I will definitely recommend this app to someone else.

Best Sex Dolls
China
Alrededor de 2 horas usando la aplicación
3 de octubre de 2023

The App itself has a lot of functions but is very complicated at first to understand. But the Support-Team (especially Nisha) helped me to solve some major issues. Give Nisha a payment raise!!! She is the best

MotorMemories
Alemania
20 días usando la aplicación
Shop Circle respondió 24 de octubre de 2023

Hello,

Thank you very much for the perfect rating and for taking the time to share your experience. We’re glad to hear that our support team, especially Nisha, was able to assist you with your issues. It's fantastic to know that you find the Bold Product Options app highly functional, despite having found it complex originally.

Your feedback is instrumental in helping us improve our app and services. Your comments will certainly motivate Nisha and the entire team to keep delivering excellent customer service.

We acknowledge that learning to utilize a feature-rich app like ours can initially appear daunting, and we're constantly working to make our interface more user-friendly without losing any functionality.

Should you have more queries or run into more challenges, our support team is always ready to help. Also, any suggestions for improvement you might have are most welcome.

Thank you once again for your feedback and for choosing Bold Product Options.

Best regards,
The Shop Circle Team.

29 de septiembre de 2023

100% recommend adding this to your shop!

Superhuman Remedy
Estados Unidos
11 días usando la aplicación
24 de agosto de 2023

Very good after-sales experience, the customer service is very patient, I am very satisfied with their after-sales service

dubabio
China
6 minutos usando la aplicación
31 de julio de 2023

At start we have some issue to workout the app with our template , but their support team fix it ,
rest is what we need.

HRS Performance
Australia
Alrededor de 1 mes usando la aplicación
19 de julio de 2023

Look behind just an option selection app for your product...i can create an entire menu with this app. you can choose each ingredient ...what I'm trying to say is that it's more than just an option for your products ..

WOL-USA
Estados Unidos
3 meses usando la aplicación
14 de julio de 2023

Definitely give Bold Options a try!

I've downloaded literally every single Product Customization app out there (literally EVERY one) and Bold Options really stands out because of their excellent customer service. They are without a doubt the only ones that will take the time to really make this an app a fit for your store. They helped build several completely custom codes for my store that I would have otherwise had to hire a developer for. No other app as ever helped me like this - even for a very very simple modification, all the other apps I worked with said that that was out of their capabilities and I had to find a developer to help with. Not only does that obviously save on costs but it also helps fast track the whole process because if you have past experience with developers, you know that it's usually very slow.

I've worked with several customer service agents here who have all been great but most recently I worked with Nisha who was able to actual make code edits on the spot while I was on chat support with her which was amazing customer support. Truly exceptional customer service!

Make It Mine
Estados Unidos
Casi 3 años usando la aplicación
7 de julio de 2023

best supporter for my store.
they support every time.
i will use it for all store.
recommend app for Pod store

Celestial Prom
Estados Unidos
9 días usando la aplicación
Shop Circle respondió 9 de julio de 2023

Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

Our support team is always here and ready to assist you 😊

Have a wonderful day,
Customer Success Team I Shop Circle

28 de junio de 2023

Jeff is an absolute rockstar!! Amazing support literally with every small or complicated request that you ask him to perform in the scope of what's possible with Bold!! Cheers mate.

Cozy Impact
Estados Unidos
20 días usando la aplicación
Shop Circle respondió 29 de junio de 2023

Thank you so much for the kind review. It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible...Shoutout Jeff 😊

Should you need any help, feel free to reach us back. We are here 24/7 at your service

Have a lovely day,
Customer Success Team I Shop Circle

25 de junio de 2023

Great app and i express my heartfelt thanks to the support team, particularly Sanjay. This application has exceeded my expectations in terms of its functionality and ease of use.

Lamantina
Estados Unidos
Alrededor de 2 horas usando la aplicación
Shop Circle respondió 26 de junio de 2023

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product and support team. We are always here to help you 24/7 with anything you need.

Have a lovely day and all the best with your business,

Customer Success Team I Shop Circle

21 de junio de 2023

Love this app! Easy to install and use, with the most amazing customer support!
Thank you so much!!!

Lulah Rose Boutique
Nueva Zelanda
23 días usando la aplicación
Shop Circle respondió 21 de junio de 2023

We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!

We are always here to help 24/7!!

Have a lovely day,
Customer Success Team I Shop Circle

26 de mayo de 2023

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, as well ass the app team taking it upon themselves to completely change our settings without notifying us so that our store was displaying (and charging) incorrect information. Not only this, the support has been horrendously slow, unhelpful and ultimately unable to resolve any of the issues we have been having in a timely manner. Quite a shame but we will have no choice but to look elsewhere for a more reliable solution.

Riff Raff Baby UK
Australia
3 meses usando la aplicación
26 de abril de 2023

It is really usefull and the personal service is great, they really help you if you have any questions

Rosas Deluxe GT
Guatemala
14 días usando la aplicación
25 de abril de 2023

I had Amit from the Shop Circle of Help Chat help me alot in troubleshooting issues. He and his team was extremely helpful and enthusiasm. I had good experience. Many thanks!

Wraply
Estados Unidos
2 días usando la aplicación
4 de abril de 2023

Great app and very good support. Ahmed help me a lot for the setting up. I like it a lot and I recommand it

Dog Man
Francia
3 días usando la aplicación
Fecha de modificación: 15 de marzo de 2023

Sehr nützliche App, bietet alle nur erdenklichen Varianten und Optionen an. Dazu sehr guter und hilfsbereiter Support.

VierPfotenPrint
Suiza
Más de 2 años usando la aplicación
Fecha de modificación: 8 de marzo de 2023

I would absolutely recommend this app!!
We have loved using the Bold Product Options app along with our Shopify store. It has given us the ability to add additional options for products to our website. It has been great to make the shopping experience better for our customers.

The customer service is always great. Deelen helped me figure out the issue we were having and walked me through step by step on how to fix the issue. They continued to help me even though I didn't know what I was doing and made sure our store was running correctly.

Dan has also been fantastic. He reached out to me when I stated that there were things I would change about the app and he has helped make sure those changes were made.
I am so thankful for the support they provide.

Patriot Station
Estados Unidos
8 meses usando la aplicación
28 de enero de 2023

Sanjay was most helpful and friendly! I had issues with coding on my product page, but she helped and fixed it ASAP! highly recommend this app.

Twice The Love
Australia
2 días usando la aplicación
17 de enero de 2023

Excellent service... Thank you so much...
Could recommend this company more. Very good experience *****

Live with wood
Reino Unido
Alrededor de 12 horas usando la aplicación
13 de diciembre de 2022

Let me tell you - the customer service is exceptional! I used other apps that didn't work and then I got here. Customer rep Jeff answered any question I had, and very quickly I should add. I wasn't waiting 5 minutes in between each question for an answer, I got my answers in under 2 minutes and we were on for over an hour. He walked me through an entire product setup and I already have a product set up with less than a few hours invested into this customized! I can tell you compared to a certain other customizer I was using, this should get 6 stars not 5.

Prowear Co
Estados Unidos
Alrededor de 2 horas usando la aplicación
OSZAR »