Reviews (24,938)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in boosting sales and growing email lists, ideal for small to medium-sized businesses. It features customizable pop-ups, email, and SMS marketing tools like spin-the-wheel, which have notably increased email subscribers and conversions. The app integrates smoothly with Shopify, offers a user-friendly interface, and provides exceptional customer support, including live chat and Zoom assistance.

May 12, 2019

Still in learning curve for this App. Have just switch from Mailchimp because of the Shopify issues will test it out...

4ucaps.com
United States
Almost 2 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 31, 2017

So far so good! Still trying it out

Hiphophomemaking
United States
Over 1 year using the app
April 23, 2019

i use this to help customers help sign up for email updates, works great but wish it was easier to use and incorporate it to my website. kind of buggy.

HIBEKO™
United States
Over 1 year using the app
Privy Operations replied April 24, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.

December 13, 2016

I haven't gotten to use Privy yet, but they keep prompting me for a review. I am excited to do so!

Slvs
United States
Over 1 year using the app
Edited December 2, 2019

its not that simple to use. Mailchimp was more userfriendly. I want to change my popup message and it won't let me.

Why should i delete my review

Royale Essence Extensions
Canada
Over 1 year using the app
Privy Operations replied December 3, 2019

Thanks for your review and sorry about the issues you're experiencing. Anything we can do to help you get going? Please send us an email at [email protected] and we'd be happy to give you a hand.

April 2, 2018

Bravo cette appli est intégralement paramétrable, facile à franciser...

Parfait pour capturer les mails de façon moins tape à l'oeil... ;)

Atom Distribution
Martinique
Over 1 year using the app
July 24, 2017

I haven't even started using this app yet but it keeps pestering me with pop-ups before I can even get my newsletter provider linked. Hopefully, this review will make the pop-ups stop!

Peanut Butter Camera
United States
Over 1 year using the app
August 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

MindJournal
United Kingdom
Over 1 year using the app
Edited October 2, 2018

I can't tell how good it is so far but will let you know once I have been able go experience it first.

Suga Honey
United States
Over 1 year using the app
August 3, 2018

Having issues and so far support has been slow to reply. Seems relatively easy to use

Pets Welcome
Australia
Over 1 year using the app
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