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Very attentive and responsive customer service from McKenzie.
This app has been so useful and the support is top notch!!!
We love Postscript. It's incredibly intuitive, and support is always fast and reliable. Mackenzie is the best and always friendly and understanding to questions I have regarding the platform. We love Postscript!
p.s.where can we purchase the BFCM hats?!
Postscript is a wonderful SMS app, very sophisticated, and relatively easy to use with their awesome customer support. We had a smaller SMS base before, but now with Postscript, our base is growing, the segments and templates are easy to modify to our messaging, customers can text us back, and the SMS tools are boosting engagement with customers and overall sales. The live chat feature is prompt even for us in the east USA! Onboarding was a breeze and chat support gave us the confidence to develop more campaigns and try new engagement. Taylor in chat support is wonderful!
Fantastic App!
Even if there is an issue, the Chat Support Team is very quick to help solve your issue! They will natively look into things, not just send articles. Having a second set of eyes is always helpful. Taylor and D are always lovely and a joy to speak with!
Great CS and lovely people to work with. PS has a very user-friendly interface that's easy to get around.
PostScripts has been such a great app to use. Our customers love the fact that they can easily text us now and as the senior support specialist I SOOOOO appreciate being able to reach out to their support team and be answered so efficiently and with kindness.
THE BEST CUSTOMER SERVICE! I was stressed about opening my store and my SMS getting out, but they came through and set everything up for me!
I've used about 4 different sms platforms and I always come back to Postscript. Never leaving!