Postscript SMS Marketing

Name: Postscript SMS Marketing
Brand: Postscript
Rating: 4.8 (1977 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.8 (1,977)
Developer: Postscript

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. Postscript AI works harder for you by staying on-brand, unlocking customer insights, and driving revenue with Brand Center, Infinity Testing and Shopper.

Drive traffic and sales with personalized SMS campaign and automation flows
Track revenue and ROI to optimize conversion rates for your SMS programs
AI that stays on-brand, drives insights, and unlocks incremental revenue
Engage audiences with personalized messages using your historical Shopify data
Ensure your messages arrive quickly during even the heaviest traffic times

Highlights: Use directly in Shopify admin

Languages

English

Works with

Checkout
Customer accounts
Gorgias
Klaviyo
Zapier
Privy
Sumo
and more

Pricing

Starter

Free to install

$30 monthly minimum spend. $1,000 credit for your first 30 days. Then $0.009/SMS, $0.045/MMS + Carrier fees.

Campaigns and automations
Unlimited segments
Unique toll-free number
Reporting
Integrations
Subscriber acquisition tools
Help center access

Growth

$100 / month

$1,000 credit for your first 30 days. Then $0.008/SMS, $0.03/MMS + Carrier fees. See pricing page for further details.

All of Starter, plus:
Unlimited opt-in Keywords
Live chat and email support

30-day free trial

Professional

$500 / month

$1,000 credit for your first 30 days. Then $0.007/SMS, $0.024/MMS + Carrier fees. See pricing page for further details.

All of Growth, plus:
Onboarding specialist
Dedicated CSM
Priority support
Custom integrations
Customizable opt-in tools
Branded short link

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,976)

Overall rating

4.8

Counts per rating level

96% of ratings are 5 stars
1.9K
2% of ratings are 4 stars
34
0% of ratings are 3 stars
2
0% of ratings are 2 stars
2
2% of ratings are 1 stars
32

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting sales through effective SMS marketing campaigns. They appreciate its user-friendly setup, intuitive interface, and features like live chat and automated campaigns. The $1,000 credit for new accounts and seamless integration with Shopify and Klaviyo are also highlighted. Responsive customer support is noted for quickly resolving issues, helping merchants grow their SMS subscriber base and engage customers more effectively.

January 31, 2025

I thought I liked Postscript, until their customer support team told me I was able to cancel and out of contract before I apparently was.

The fun part, they do not include your contract anywhere in their platform billing, so if you have been with them for three years like I have and decide you want to move on - you basically have to dig through files to ensure you are out of contract (which for me was yearly and rolled into another YEAR LONG term).

The day before the next billing cycle starts I tried to confirm I am uninstalled and won't be charged in February, but the joke is on me.

Turns out their customer support is terrible.

Don't use this service.

LITTLE RAD THINGS

United States

Almost 2 years using the app