Opinew Recenze Produktů UGC
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (679)
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Podle hodnocení
Super fast help, issue resolved in 2 days
Cristian was incredibly helpful in getting the Opinew Product Reviews App set up and running smoothly for my business. He was patient, knowledgeable, and made the whole process much easier than I expected. The app is working great. Highly recommend!
I had some installation issues on a second website of ours. The support team was right on it. They had the issue fixed in no time. Highly recommend for the app for functionality and the great support.
Good support, open for new ideas and features. App is stable and fast, fits our needs.
Update: 23.01.2025 - Unfortunately the App is not really stable and still has many bugs. The support is great and really trying to resolve issues, but one step forward, two steps back... The App might be good in future, but currently I can't recommend it.
Absolutely wonderful team. Unfortunately, the App is very buggy, too many issues appear all the time. The support was great and tried to help all the time, but this doesn't resolve the faulty and buggy App issues. Very sad.. Not recommended for professional use.
Was able to resolve our issues
We're truly sorry to hear about your recent experience. You're absolutely right—over the past three weeks, our support response time dropped due to us being overstretched while dealing with some technical difficulties.
Sadly, due to this we were unable to resolve the issues with the Amazon imports, however, the good news is that those technical issues have now been fully resolved. We're actively working resolve this as well and ensure both the app and our support return to the high standards you expect - especially as a valued customer.
We truly appreciate your patience during this time and are committed to making things right for you.
Opinew is a great app. I had a great on-boarding call with Paul. He was very informative and was able to tell me straight away which features I should be implementing. This app is a great asset to any Shopify store.
I'm really satisfied with the App and the support as well! Support is fast and really took care over my issue! Thanks!!
If there is a problem, support is very quick to respond and very helpful.
Terrible app. Nothing worked. Multiple errors in validation, integration, Amazon import, Shopify data transfer.
We're sorry to hear about your experience.
Our team works hard to ensure smooth experience with all the integrations and we take feedback like this seriously.
As for Amazon, we are actively working on a new importing method that will be released next month that will stabilize the importing process.
If you encountered multiple errors, we would have loved the opportunity to assist and resolve them.
If you're open to it, please reach out to our support team so we can understand what went wrong and improve our service. Thank you for your feedback.