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If it's too good to be true - it usually is. I am sad that I need to update this review and warn against using Marsello for the short term. The email campaign feature is garbage. Two weeks in a row now it has crashed after attempts to send strategic marketing messages to segmented customers. I have worked with the developers but unfortunately responses are not timely (24 hours +). The rewards program is adequate for the current price point but without an effective email marketing integration you are restricted in the strategies you can deploy to exploit the program. There's no point having a rewards program for the sake of charity. One hopes the developers at Marsello know what they're doing but if they do, they are doing it at the expense of people like me. (well, not anymore)
Thanks for following up with your review. We've reached out to you with a follow-up email to get a bit more information so we can help you.
i am still ne to this app, but its very misleading, there is nothing in the free version of this app? i don't know why they are claiming that with free you can do so and so, unless i don't know how to use it
Thanks for getting in touch. You can see accurate information about our pricing on our Shopify listing and at marsello.com/pricing
On our free plan, you can create a custom loyalty program to start rewarding your customers for ordering, giving you their information, referring friends, etc. This is a great place to start your retention marketing strategy.
Our Pro plan offers more advanced features, including email marketing, extra customization, and feedback collection to take your retention marketing to the next level. We have a 14-day free trial so you can see if this is right for you.
I’ve sent you an email with some suggestions on ways you can make more use of our free features and some things to try on our free trial if you decide to give Pro a try.