Shopify Marketplace Connect

Update 1/24/25: I wish i could go negative stars, I have reached back out and now we are supposed to re add items that their team has removed in the file. To me they have no idea what they are talking about as we are just running in circles at this point. Each day is a new person that does not read the issues and we have to explain the issue again. At this point they are throwing crap on the wall to see if it sticks. I would stay for away from this app.

Original: By far the worst app i have used. it's a 50/50 shot of even getting it to load. Filled with errors. 5+ hours with support and still at square one with them only saying "Walmart API Issues" Does not seem to have the accontability that needs to be there for a successful app. I would take positive reviews with a grain of salt and explore even paid options that might work better.

Most helpers are knowledgable - they go above and beyond to find accurate answers. Like you and me, they are learning to find ways to bridge the gap between Shopify and Amazon. They have resources to find answers that we aren't able to access or find. 4 out of 5 times they are super helpful.

Perfect app to sync the shopify listings to other marketplaces. Support is extra helpful. Thank you very much!

Works great. Customer service is stellar - Joshua spent hours working on a complex issue for me, and he didn't stop until he found the solution! Thank you

Be Aware of malicious activities. they gained access to our account and changed product prices causing us to sell a lot of units at a very low price, which had a negative profit, and we lost money. They also tried to change our bank account details to steal our money.

we reported this app to Amazon and asked to remove authorization.

if you read this review, please don't make the mistake of authorizing access to this app on Amazon, it was the worst decision we made. We could have lost complete access to our Amazon account. fortunately, only lost a few products instead of the whole account.

The app is absolutely brilliant and does its job perfectly without costing you a fortune or draining your wallet, which is such a refreshing change. While there are a few minor teething issues that you might come across here and there, the customer support experience more than makes up for it. In particular, Jeff Avila from support went above and beyond to help resolve any problems I encountered quickly and efficiently.

Not worth it. The amount of time I spend talking with support because it's so buggy fully negates the benefits. I wish I'd just set each marketplace up seperately for all the issues that would have given me than using this terrible app.

The process to list on Amazon is very difficult and this app and its support definitely help make the process much easier!

This app is broken. It keeps replacing my ebay listings with nonsensical titles and descriptions, removes the pictures and inserts subtitles that I get charged for. I uninstalled this app.

Kind of annoying.The app keeps randomly unlinking my Etsy listings, which throws off inventory counts between both shops. When I try to reconnect or relist, it won’t let me because the item is already marked as "listed." The only way to regain full functionality seems to be routinely removing the listings, unpairing the secondary shop, uninstalling the app, and starting fresh by reinstalling it.
sooo, Not only did this technique not work the past couple times I've tried but i've completely lost the ability to link orders with the last attempt because of the Esty Update.
This will be the final uninstall for me.