SC Loyalty Rewards

Features interessanti, possibilità di traduzione dell'app e delle notifiche solo con piano a pagamento. Una volta installata e fatto l'abbonamento pro scopro un problema con il widget vetrina per la versione mobile.
Scrivo all'assistenza per capire quale fosse il problema, mi viene detto che devono indagare più a fondo per capire il problema e che si faranno sentire loro una volta risolto.
A distanza di 3 settimane nessuna novità, ho scritto nuovamente all'assistenza e mi è stato detto che stanno ancora indagando... sconsiglio

SC Loyalty Rewards & Referrals is an exceptional plugin for Shopify, elevating the shopping experience to new heights. Its seamless integration allows for a sophisticated and user-friendly loyalty points system, enhancing customer engagement. The plugin offers versatile options for earning and redeeming points, making it an invaluable tool for building customer loyalty. Its referral system is remarkably intuitive, encouraging word-of-mouth promotion effectively. The customization options are vast, enabling brands to align the plugin with their specific aesthetic and ethos. Moreover, the analytics provided are insightful, aiding in understanding customer behavior and refining marketing strategies. SC Loyalty Rewards & Referrals stands out for its reliability, ease of use, and the profound impact it has on customer retention and satisfaction.

very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.

I’ve used this app for a while and it’s fairly decent for what it does. But In the past 2 months there’s a bug in the app that causes some features to be missing such as entering birthdays and claiming points. Since that’s the whole point of a loyalty programme. When sent a ticket, I was told I would be given an update but I was not. I asked for an update a few days ago and was told “we have been closed for holidays”. It seems bold took the whole month of Dec off or something because the problem was before this and nothing has been changed. To pay $30 a month to have it not working properly or worked on is low key a scam. I wouldn’t recommend installing the app until it’s fixed. It’s going to be very hard for me to change app so I’m giving it more time. I will update if there’s any improvement.

I had an issue with customers being able to redeem points and it did take a few days to resolve the issue due to delays in response to my emails but Michelle was very helpful and helped me through it in the end. I do think response time could be better improved.

Fantastic APP & Wonderful Customer Service. Easy To Install. Beautiful Interface And Relatively Easy To Use. Would Highly Recommend To Others. A++++ Intimately Yours Limited.

The app is not loading anymore since about 1 week. Could you help me out please?
Much appreciated!

I used this app, very hard to use, I I don't know how to use it, and the help center is not matched with shopify, it is complexity and outdated

Carter was so helpful! He fixed our issue super quickly and explained how we could fix it in the future!

Be aware, we've been told by their support this app not being part of active development. We have an issue and no priority is given to solve this and with no temporary workaround : the app is generating a huge bunch of data inside your pages which makes them very big (3 MB+). We've seen also a huge performance drop in our website. In those conditions, I can't recommend choosing this app and stay far from it.

The app is also showing a translation capability but beware, it has not been fully implemented yet. Not timeframe given by customer service. This does not look very professional...

Also, when using with Shopify POS, we can't redeem fixed amount of points : we have not choice but to use the "Buy with Points" feature with a random amount of redeemed points, which is different from the the online widget on the web store. This is a design flaw, in our opinion.

Great support from Daniel today. We chatted about Bold Loyalty on Shopify POS and came up with a solution to check customer points. Thanks for taking my suggestions for the roadmap Daniel, look forward to some new features on POS in the future maybe?

Bold Support is the best. Thanks for being quick, responsive and thorough, Carter, Grant, MC. We're looking forward to growing with Loyalty Points.

It seems that currencies other than dollars (euro, yen, etc) cannot be set.
If possible, please let me know.

The app does exactly what I needed it to and it's able to be customized the way I wanted! Naman and Carter were both super helpful when I needed help with anything! Great app & great customer service!

Abhi sent me some information I was looking for through help and couldn't find. Super fast and super helpful. Thank you!

Huge thanks to Dylan who solved my missing widget! Accidentally deleted some of the code, totally my fault but Bold had no issue in resolving this issue swiftly for me! Thanks again Dylan, Bold smashing it out the park again! I use a few Bold apps and have always found their customer service and support excellent! Thanks again... :-)

I have been searching for a way to use Shopify for my clients when they would like to utilize Point systems instead of only ecommerce. This has been a major dilemma! Luckily, Bold is helping me fix this issue. They combined Loyalty Points & Rewards with Bold Cashier in order to checkout with points, while not using a gift code. It is perfect. I was having an issue figuring it out and about to give up until Mayank dove in and helped configure the checkout process. I was peppering Mayank with questions and he answered all of them, while not letting me quit! This is REALLY HUGE for my client and will be added to all sites moving forward. Thank you Mayank!

We are on Version 1 and its clunky on how it checks out customers (it creates a completely separate order for anyone wanting to buy with loyalty points - very confusing for them and hard on our customer service to combine order to ship. Version 2 I understand works on coupon codes for checkout and much more flexible in what we can offer to use the points for (shipping or product or $ off etc). But the price tiers for V2 are $29.99 then jumps to $199.99 - in V1 we have a $59.99 option and a $99.99 option - the benefits of V2 do not warrant a $100 per month increase in the program. So we ask BOLD to offer the same tiers for V2 as they do for V1....until then we'll stick with the clunky ford..... by the way, KAISER is great! Just spend a long long live chat on a Saturday walking me through ways to clean up my old customers and their points. THANK YOU KAISER!!!

Awesome app. MC Guénette was super helpful and fast with setting up the app on the new theme in installed.

I appreciated the fast and efficient customer support. I conversed with Aman via chat, and Aman was very courteous and helpful, and answered all of my questions in just a few minutes. Our company, Attractional Marketing, helps customers with their e-commerce and digital marketing needs, so we always appreciate such great customer support!

I currently use 3 BOLD apps (product options, loyalty points & multi-currency) with another 3 (subscriptions, quantity breaks & Quickbooks integration) I'll be adding soon... my customers love being able to earn and spend loyalty points. Was super easy to install and setup, and just as easy to check members, point activity and more! If I run into an issue, I *KNOW* support is just a message away, which leads to...

Every time I've run into an issue, support has been prompt and very helpful! When I had problems with the options not showing they walked me through clearing Bold's cache... they fixed my theme so multi-currency showed up right where I needed it. When I found product options 4 and 5's labels weren't displaying the same as 1-3, they fixed that right up as well! They never seem to act like I'm asking dumb questions, they just answer/fix quickly!

This app is awful it was bad enough it confused my customers but the worst part was it cost me over 1500 in sale because the rewards point button covered the checkout button on my website so customer we unable to check out and abandoned their carts. Take Caution before installing this app!

Cant speak highly enough of the customer service. Love the app but the theme i had was overriding the store front widget so it was not showing up. I reached out to chat support and MC took care of it immediately and answered all my questions and did it quickly and efficiently! Love this app and the customer service provided!

So updated review. Wow got a super helpful phone call to get this set up. Now as i'm in the UK that was cool. I will play with this over the weekend to see how it performs. Thank you guys for your help. Update !!!!! You would have to be a complete moron to use this. It will charge you for customers that are 3 years old that you cant remove from shopify. The preview widget will not load half the time on the theme you have selected. For the last 3 days the widget has been disappearing from my store in all browsers and mobile. This had great potential but all in all it is full of bugs and i'm not wasting anymore of my time with it.

They need the option to adjust widget size on all plans, the default is massive, especially on mobile! Also on mobile the expanded widget cuts off the top when using the supply theme, hoping for a fix. Other then that it seems fine, I like the design of it and will see how it goes, might look for a better one if at least the mobile navigation isn't fixed. will update my review if they fix the size or if I find anything else wrong

I needed to migrate from V1 to V2 quite quickly to meet the needs of a client - Nir, Nirav, MC, Samuel and Brandon were absolutely fantastic and communicative! Thank you so much!

I loved the idea of this app in that a customer could buy anything in the store with the right amount of points not just some pre-assigned product or coupon. I liked the look of it too. I installed the code myself using the easy instructions but ran into some problems that I didn't understand. I'm not sure if I was making myself clear but after the first go round with support they escalated it to a higher level support so they could explain my settings it to me better and how to fix them. 5/5. They were patient and professional with my questions.

Unbelievable.

Update: 23.02.18 - My customers are still not able to redeem any points.

After working with BOLD support for over a month, they still have not installed their app properly on my Turbo theme. I understand that each theme is different, but if I were to install a script on a website, I would make sure the site is functioning properly before I declare the installation to be complete.

At least 3 different installations left a script on my site that caused major page load problems. This error was very visible on both the home and product pages. Bold eventually admitted that one of their staff was responsible for the improper installation.

Today, users have no patience for websites with poor load speeds or inadequate performance. In a study done by Akamai, almost three-quarters of respondents (74%) will abandon after waiting five seconds for a mobile site to load, 57% have experienced problems when accessing a mobile site and 46% would NOT return to a poor functioning site.

The stats are in, a month of template issues cause by faulty installs have directly affected conversions.

It is now the day after Black Friday. I had hoped that the loyalties app would be visible to new customers to help with conversions. The customers were there, the app was not as the loyalties options were not visible.

After paying $99 for the app and installation fees, for template updates, this app can become very expensive. After a month of BOLD support, to be left with an app that is not fully functional for Black Friday is unacceptable. I would not recommend BOLD apps for any Out of the Sandbox themes. Before you purchase, make sure you are aware of additional install fees as they can get costly for a new store.

I am sorry BOLD, I do NOT recommend your products.

https://www.kinkytoy.store

It's a pretty robust app. We just recently launched, so I can't say how well it drives people to buy, yet. It is loaded with features, but you do have to edit a lot of the files.

Fantastic app! Fantastic support.
I tried to install it myself and ran into a couple problems down to my themes design. After contacting Bold using the links they provide, they carried out a full install and got it all working smoothly.

The program itself is loaded with features and functions that help you manage every step of the program you offer.

Tiered rewards, bonus points and the fact that it only charges you for active users are all a plus for the program.

Used in conjunction with Bolds other apps, its an absolute must have.

I absolutely love this addition to my clothing site. The basic plan is free and is already making sales seem more appealing. It’s very efficient and easy to use. I can definitely build my brand with bold and I recommend it to anyone with a startup business who wants to give their site more appeal!

I had a few issues regarding installation and usage of the app. I was on big hurry to get this issues fixed and Shubhneet from Bold was extremely helpful and very fast to fix my problems and answer my questions. Great Service!

5 Stars for great customer services. Shubhneet was very helpful in swiftly installing the app for us. We are very happy with the App and excited to roll it our for our customers.

Our business works in the pet industry, with loyalty points we provide our customers the option to convert their earned points into a cash donation that we donate to local animal shelters and charities. We feel this has grown great awareness from family and friends so far, and after launch we expect positive feedback.

3rd app with Bold, customer service is fast, convenient, and knowledgeable. No complaints here.

Fantastic app. Very helpful. Really love using this app. It has done wonders for our website

We've been using bold loyalty points and our customer's love it! I believe it's helped set us apart from our competitors and definitely increased our sales. Paul from customer support was a great help when we had some technical questions! Highly recommend this app

Excellent customer service. Very fast and reliable :D

The installation instructions needs to point out that this app is not compatible with Shopify's phone number only accounts. I realize this is a new development but I was all the way through installation before I realized I could not use the application. I chatted with a support representative that said there was no plan to add this functionality to Bold Loyalty Points. That's too bad. I'm hoping she was misinformed.

As a small business owner I am always looking for ways to compete with national Brands to stand out. These apps have help me stand out against my local competition in a significant way. As I am just starting out and integrating all of Bold apps, I feel much more confident marketing my online store. Since most of my time is spent developing are brick-and-mortar business Bold has given me the confidence knowing that my store will be running smoothly and automatically upsell customers to include given them Smart Suggestions with the Bold Brain app. There are likely much more features that I am not taking full advantage of but as time goes on I plan to get deeper into the weeds and fully integrate these great apps.

Literally for most of my needs, they've got an app for it. I've tried many apps by BOLD, some I loved, some I didn't fit. For sure the support team has helped me out big time dealing with liquid installs. I have a lot to do with the store that and it really saves me time. Thanks always guys!

I love this app! I opted for the free installation instead of hazarding the code edits myself and Bold's support team installed it perfectly the first time within the estimate they provided. After-install support has been stellar, I've had opportunities now to deal with both Cole and MC and I have to say, its so refreshing to speak with real professionals who not only know whats going on and how their system works, but who also take the time to make sure you understand whats happening too. I would definitely recommend this app!

Love this app! Love the Bold support team, they have exceptional customer service.

VERY GOOD APP
I have it for only 2 days and the visual result is very interesting.
for customer service, very good too. it is fast, friendly and efficient.
if you are not a programmer, they do remote installation.
thank you very much

Loyalty Points as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

When customers see they can earn loyalty points, and use them for discounts, or even free products, it creates a very positive environment for our customers.The positive environment is important, not just for those on the store site, but for word-of-mouth advertising too.

We also find that by following up with an email on shoppers with abandoned carts, and pointing out how our loyalty points can benefit them, we are able to sell products that may have otherwise never been purchased.

Good service! Paul was very helpful. IT's nice that these guys are constantly redeveloping the app.

Helpful so far trying to setup!! And we need a points program :)

Another amazing app from Bold that has helped set our business apart from the rest. The Bold support team were all great as usual, Danni. Alexa. MC and Alan all did their up most to meet my demanding requirements! Two thumbs up!

Although I haven't launched my store yet, I truly love this app. I am thankful that Bold offered the option of having the code installed by them, which means the world to someone like myself who isn't tech savvy. Once the code was installed and I republished my store, the app worked like a charm. This company offers top notch customer service. I especially want to acknowledge and give a sincere THANK YOU to ALEXA for her patience and sticking with me through my learning curve. Two thumbs up to you ALEXA!!! Because of my positive experience, I look forward to trying Bold's other apps as my business grows.