Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Omtaler (23 261)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
26. mars 2025

seems fine, the only thing on my wish list is - I wish when viewing a review there was a way to clink on a link that would connect directly to the order that lead to the review. As it is one must scoop up the email and do a copy and paste style search. Other than that it works fine

Teeccino
USA
Over 3 år bruker appen
Loox svarte 28. mars 2025

Hey, thanks so much for your feedback.

User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!

Best,
Arielle from the Loox team :)

5. mai 2025

So far I give it a 4 only do to the initial response time from customer service. I requested assistance and got a response right away, but my case was escalated and I didn’t hear back for days. I needed to make a decision and move forward. However, once I was out into contact with Sara F. And Rotem, they were very helpful and timely in their responses. 5 stars for the reviews already coming in and their assistance, but I do think there is room for improvements based on ability to customize without having to go through support. - so that is why 4 stars.

FaithWise + Co
USA
6 dager bruker appen
3. mars 2025

Good, bit annoying that if i have more than 300 orders i have to pay more. but whatever

NosztalgiaKonzol
Ungarn
8 måneder bruker appen
24. april 2025

Rigtig god app, der virkelig er mobil og kan gøre en masse af det vi ønsker.

Eneste feature vi kunne ønske os var at man automatisk kunne gruppere produkter ud fra regler, og ikke bare 1 tag. Og at man kunne auto sync anmeldelser udfra andre ting end handle og id, da de to ting meget meget sjældent er ens når man snakker forskellig sproget backends.

TEESHOPPEN
Danmark
Rundt 1 måned bruker appen
30. desember 2024

Loox c'est top, je le recommande. Facile à utiliser, ils répondent rapidement, le service est bien.

Mais il y a une traduction FR de base qui vraiment est problématique. Il devrait y avoir une pop-up qui nous demande de personnaliser nos mail avant d'envoyer quoi que ce soit.

MELODFY
Frankrike
14 dager bruker appen
Loox svarte 1. januar 2025

Hi MELODFY,
Thank you for your feedback!

We are always happy to learn from our merchants about ways to improve our app.

If you’re open to it, please reply to our email—we’d love to continue the conversation there.

Looking forward to chatting with you,
Rotem from the Loox team

30. januar 2025

this reviews app is a best it could make up your scale

LB2SS Groupe Store
USA
3 måneder bruker appen
22. januar 2025

Good App, but interface could be better.

The AFRCN Collection
USA
4 måneder bruker appen
Loox svarte 23. januar 2025

Hey, thanks so much for your feedback! User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!

Best,
Sara from the Loox team :)

13. januar 2025

Jemuel was very helpful and answered my query right away.

Lucky Lou Shoes
USA
5 måneder bruker appen
1. mars 2025

Nice and comfortable

TrendyTo
Israel
Over 1 år bruker appen
5. februar 2025

Buena herramienta para importar reseñas y para gestionar reseñas

ENZAR
Ecuador
7 måneder bruker appen
OSZAR »