Loox ‑ Product Reviews App
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (7,500)
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I received great help from somebody called Dolev L. In fact I was just about to cancel my loox subscription and go with another company . But his help and guidance helped me immensely.
I am happy with the product and the service that is provided. Good support. Thank you Jemuel.
great app with various features, and a solid support team, it is all in one solution to make a credible looking store.
I’ve encountered ongoing issues with Google Merchant Center suspending my store for “Misrepresentation” after installing and using the Loox app. Despite compliance across my store’s policies and product data, the integration appears to trigger violations. If you’re actively advertising with Google Shopping, proceed with caution and monitor your account closely after enabling this app.
Hey,
Thanks for taking the time to leave a review. I’m sorry to hear about your recent Google Merchant Center suspension.
I see that the Google Shopping integration was not yet set up for your account, which means no information was sent to Google on behalf of your store.
Our Google Shopping integration is available from the Scale plan and up.
If you’re open to it, please reply to the email we sent - we'll be happy to guide you through the integration and address any concerns you may have.
Thanks,
Amit from the Loox team
Die App hilft uns wirklich sehr unsere Kundenbewertungen abzubilden im Shop und der Service ist auch gut. Am besten gefällt mir, dass man Bilder mit Bewertungen bekommt.
Aya was very quick on getting back to me and appreciate the fast response times!
The support is quick and straight to the point, my support contact Liz A has done a great job in helping me.
Ken was great, replied to my initial email promptly within 10 minutes of me sending and clearly addressed possible causes for the issue I was experiencing. I was able to resolve it on my own end quickly. Thank you!!
I can’t recommend the Loox app enough! The onboarding process was incredibly easy, and I was able to get everything set up without any hassle. The interface is user-friendly, and the features are exactly what I needed to showcase reviews on my store.
What really stood out to me, though, was the amazing customer service. A huge shoutout to Jemuel, who went above and beyond to assist me with a few customizations I needed. His responsiveness, patience, and attention to detail were truly exceptional. It’s rare to find support this good!
Working with Sara at Loox has been an absolute pleasure! She is incredibly responsive, knowledgeable, and always willing to go the extra mile to assist with any questions or concerns. Her support has made our experience with Loox seamless, and we truly appreciate her professionalism and efficiency. Thank you, Sara, for your outstanding service! Highly recommend!