Loox ‑ Product Reviews App

Molly K provided us prompt and professional assistance. We truly appreciate her help!

Bad customer support. I have email them over 5 times how can I have English and Greek language in the App and their responses are not giving solutions, im wondering if they even read our messages. Good app, awful support. Brrrrrrr

We have been using Loox for 6 months now and we are very happy with it. Their team are always quick to respond. I just had a question about filtering who gets review requests. I was helped by Rain, she said she would see if their team could make that happen. She also showed me an alternate way to set it up that worked for what we needed.

Loox has completely transformed the way we showcase customer reviews on our store. As a feature-rich, visually appealing, and highly customizable review app, it has helped us build credibility and boost conversions effortlessly. From beautifully designed photo and video reviews to seamless integration with our Shopify store, Loox delivers on every front. The app is intuitive, user-friendly, and packed with automation features that make collecting and displaying reviews a breeze. However, what truly sets Loox apart is their phenomenal support team. I had the pleasure of working with Rotem, Sara, and Aya, and their level of service was nothing short of outstanding. They’ve helped us migrate reviews between sites and ensured the app seemless integrated with our customized theme. Each of them went above and beyond to ensure our issues were resolved quickly and effectively. Their support team truly makes you feel valued as a customer. If you're looking for a top-tier product review app with world-class customer service, Loox is the answer. Highly recommended!

This app makes it easy to send out professional looking and personalized review requests to my clients. I have had a great success rate with the amount sent vs the amount returned compared to other ways I have tried to collect reviews. I am really happy with Loox and plan on continuing to use this for my website!

The support is quick and straight to the point, my support contact Liz A has done a great job in helping me.

The customer service representative I worked with, Rain, was amazing. She was patient and gave me all the tools I needed to take care of it on my own, but also offered to step in and do the work for me. Love it! Thank you!

too expensive. I don't know why these review apps are too expensive. They should be affordable. People who are not established cannot afford the prices.

I love this app! Its easy to use, perfecto for my store. And the staff help you with all you need.

i really like loox easy to integrate and helps with our conversion rate