Loox ‑ Product Reviews App

Great app and customer service. Open to suggestions and quick to help you set up anything you need. Listen to feedback and are looking to improve everything based on customers needs. Appreciate George L for the help.

Loox has been the best review app on Shopify that I have used. It's so easy to set up, get reviews from customers and show them off in the important areas.

Additionally, if you have any issues, their service is always here for the rescue, I've usually only waited a few minutes before someone has fixed my issue, Ellison recently helped me out, quickly fixed it, had me check and gave me a couple areas to clear if it didn't work, but it had and we are back in action.

Love Loox and will always use it.

Loox is awesome. Only had it installed for a few weeks and already have 8 product reviews, plus upsells. Ken at Loox support has been very helpful in setting up my site with review widgets, etc.

I am amazed. Such an excellent, easy to use app. Support is superb. Imported older reviews from Shopify with one click. Customers love the app. They love to leave the reviews, this is so easy and fun for them. I love you, guys!

We had serious issue with the theme code that was interfering with LOOX and Molly K fixed it in no time. Loox support is very, very high quality!

I was having trouble importing the reviews using a custom file, but Ken S replied to my email right away with very helpful advice. I followed his steps and was able to successfully import the reviews—problem solved! Honestly, I didn’t expect the issue to be resolved so smoothly. Thanks again!

Was looking at another program and then saw a review and Loox app wins hands down for ease of installation, and it works quickly without knowledge of "programming" needed. Love how visual it is and can add pictures and vidoes too, which I will be encouraging my customers to do, and I'm excited to see work.

Loox Reviews went beyond my highest expectations! From the very start, their team, especially Molly K , took all the onboarding work off our plate and handled it seamlessly. They made the entire setup effortless, ensuring we were fully enabled and set up for success. The level of support and dedication they provide is unmatched. If you're looking for a review platform that truly goes the extra mile, Loox is the way to go. Highly recommend!

Review collection is working very well, around 25% response rate which seems to be higher than with our previous app. Supportive staff in case of any questions although there is no realtime chat unfortunately

Best Review app I have used. I have tried several before and this is the one perfect for my store. Very flexible and easy to use and the reviews can be set in shop sales channels, also social medias. Very useful.