Loox ‑ Product Reviews App

Review collection is working very well, around 25% response rate which seems to be higher than with our previous app. Supportive staff in case of any questions although there is no realtime chat unfortunately

Thanks to Loox, our website looks very professional with the star ratings and automated emails for reviews. The referral feature is also helpful to channel new customers to our website. The support is top-notch as well. Ken was super helpful in resolving our issues.

Was looking at another program and then saw a review and Loox app wins hands down for ease of installation, and it works quickly without knowledge of "programming" needed. Love how visual it is and can add pictures and vidoes too, which I will be encouraging my customers to do, and I'm excited to see work.

I am amazed. Such an excellent, easy to use app. Support is superb. Imported older reviews from Shopify with one click. Customers love the app. They love to leave the reviews, this is so easy and fun for them. I love you, guys!

Brilliant work guys. Within 1 week, i got so many reviews which my previously used app was not able to get. Super excited to explore this app & how it will improve our business.

I am very satisfied with the customer support! I was asking for help to transfer reviews between different stores, and Tal, the Technical Support Engineer has been very patient and nice to help! Without him, I may think to transfer to other review app instead of Loox

Loox Reviews went beyond my highest expectations! From the very start, their team, especially Rotum, took all the onboarding work off our plate and handled it seamlessly. They made the entire setup effortless, ensuring we were fully enabled and set up for success. The level of support and dedication they provide is unmatched. If you're looking for a review platform that truly goes the extra mile, Loox is the way to go. Highly recommend!

Having moved over from Judge.Me because of frustrations with performance and customer service, the difference was immediately apparent with Loox. Set-up is easy, the widgets look great, but most of all I received excellent customer support in setting up my account - particular praise should go to Tal, who replied promptly to each query and was highly knowledgeable and extremely helpful - he deserves recognition for going above and beyond to help me.

This has been the single best app to help grow our business by providing instant customer feedback and credibility to our site and social accounts. I recently had an issue that our customer service rep, Tal, expertly handled with very fast response times and a quick and direct resolution. I highly recommend Loox to any business.

Sara was SO incredibly helpful. She jumped right in to help me when I was struggling and when nothing would work on my end, she immediately asked for control of my website so she could plug in the information for me. This was the least problematic experience I’ve ever had with customer service and will be keeping Loox specifically because this experience was so great!