Reviews (755)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing abandoned cart rates and increasing revenue through customizable email capture, targeted promotions, and Commerce AI. They appreciate its seamless Shopify integration, mobile-friendly design, and ease of use. The support team is praised for their quick responsiveness and valuable strategic advice, enhancing marketing outcomes and business growth.

Edited January 4, 2023

AMAZING! I'd give them 10 Stars if I could. Seemingly endless options for timing & customizing popups. You can create different rules for popups for how and when to show them. Plus editing them is super easy and straight forward. Also important, they have mobile friendly display options. Oh and the Chat support is great. Miguel rocks! I'm no coding genius nor tech savy, but Miguel always takes the extra step to help me figure out the difficult stuff. Super fast responses, it's like someone is literally right there helping you.

UPDATE: Just reminding everyone in 2023 we are still super happy with Justuno!

Microfiber Wholesale
United States
About 2 years using the app
Justuno replied March 25, 2021

Thanks for the feedback - Miguel is a rockstar! We're looking forward to watching your business grow and happy to be a part of it.

Edited December 2, 2019

Awesome and free app that helps you create promotions and messaging on your site. Great for basic banners - and FREE!

Red Velvet NYC
United States
About 2 years using the app
May 25, 2021

Justuno rules. It just rules. The customer service is reliable and thorough. they go above and beyond.

IZ Adaptive
Canada
About 2 years using the app
Justuno replied May 25, 2021

Thank you for your review and glad to hear your Justuno Plus strategist RULES! Our goal with our dedicated strategists is to help our customers go above and beyond in advanced targeting rules, segmentation, design, and strategy 🚀 Thank you for being a Justuno customer.

Edited January 15, 2020

We love the app. It does take time to learn and get it right, and sometimes I actually don't get it. It says somewhere that support is available only on the paid version, but I sent an email anyway and received outstanding support. Fast, detailed, and the support person even created some options on my popups and sent me a video showing what they do. I know this is a robust app and we look forward to growing our store and using justuno even more.

Sauipe
United States
About 2 years using the app
Justuno replied January 15, 2020

Thank you so much!

July 24, 2017

Justuno is awesome and continuously growing their feature set

Boldfoot
United States
Almost 2 years using the app
Edited October 11, 2019

Couldn't be more user-friendly. Easy to edit and perfect with Gimp or Photoshop. Highly recommended.

Bottlemess
United States
Almost 2 years using the app
Edited November 24, 2020

Excellent app. Very detailed triggering options. Flexible plans to suit your needs. Best of all, excellent and responsive customer support! Chris

Aria Lattner
United States
Almost 2 years using the app
Edited June 7, 2021

Great APP and also we are one proffesional plan, and Stephanie is great on helping us with all customizations we need!

Deco por ti
Chile
Almost 2 years using the app
Justuno replied October 14, 2019

Thank you for your review! We are happy to help if you ever need anything, don't hesitate to contact us!

May 15, 2023

JustUno is a great addition to our Tech Stack. Since working with them, they have helped lower our cart abandonment rate and increased revenue.

Senior Customer Success Strategist, Miranda Galindo, is fantastic to work with! She always comes prepared to meetings with helpful insights and actionable strategies to optimize our store.

JEDCo
United States
Almost 2 years using the app
May 22, 2017

Have used it in the past and am coming back now that I can integrate my infusionsoft campaign with it!

Stilwell Pianos
United States
Almost 2 years using the app
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