iCart Cart Drawer Cart Upsell
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Best cart app for us so far, has a lot of funtionalities. However, I hate that sudden bugs appear sometimes and then the cart doesn't work at all. We've had this a couple of times so far, making it not very reliable. Luckily the support responds fast and most of the times they fix it quick.
Greetings from iCart!
➝ We sincerely regret to hear that your experience has not been satisfactory. However, we noticed that you did not mention the specific issue you encountered within the app.
➝ Upon reviewing your case, I found that you had reached out to us via email with your concerns. I’m pleased to inform you that our technical team addressed and resolved the issue within 30 minutes of receiving your request. Additionally, I see that you confirmed the solution provided by our team in your email correspondence.
➝ In light of this, I kindly ask if you would consider revisiting your rating and updating it based on the resolution provided. Your feedback is extremely valuable to us, and we strive to ensure that all our users have a positive experience.
What a great support on resolving the recent issue.
Thank you for your kind review! 😊 We're glad we could assist in resolving the issue promptly. Providing excellent support is our priority, and it's great to know we met your expectations. If you need further help or have any questions, feel free to reach out anytime!
They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!
Hello there,
➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.
➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.
We are a florist and homewares boutique that offers local delivery with selected delivery times and dates. This app has worked really well in providing shipping, local delivery & shipping options for my customers. I also use the iCart add on which works really well to upsell complimentary items and the addition of a card message. I sometimes have had technical issues that need attention however with persistence and communication identixweb have resolved and improved their apps.
Thank you so much for writing such a detailed review buddy!! Support is always there to help you with your concerns 🥳 BOOST your AOV with iCart!!
Best wishes to you from iDentixweb!!
Overall very helpful app, not without its occasionally drawbacks, but i would definitely recommend giving it a try.
Thank you so much for the review, Julian!
Support réactif !
Thank you so much for your feedback!🙏 Best wishes to you from the iCart team✌💙
We will try to meet your requirements in our future updates😊
Buena app y rapido servicio de soporte. Lo que añadiría es la posibilidad de limpiar el codigo una vez que la app no se este usando ya que el app realentece un poco la velocidad de carga y además nos ha pasado que aún desactivando un descuento la app lo seguía aplicando automáticamente. De todas formas el servicio siempre nos ayudo a solucionarlo, pero son cosas que si hubiera la posibilidad de limpiar el codigo desde algun botón esto no pasaría.
Thank you so much for your review, Patricio!!!😍
I had trouble with the app that blocked my cart but the team helped me to fix it and wad really available. Good job and thank you.
Wonderful!!!😍 Thank you so much for your valuable review and for your kind words....🙌🙌 May your business grow and bring you prosperity🔥🚀
Consigliata: a mio avviso, miglior rapporto qualità-prezzo rispetto alle altre applicazioni simili.
Non lascio la quinta stella per qualche piccolo bug qua e là.
Cinque stelle al servizio clienti e ad Hemadri che ha risolto un grosso problema nel codice del tema anche se non era causato da questa applicazione!
Shopify se n'era totalmente lavato le mani...
Thank you 🙏🏻 for your honest words, Niccolo! Our team will be always there for your help!
Very helpful & quick customer customer support. I had an increase of sales of a companion low cost product. It would pay to add app to a copy of your live theme first to understand how it works. It was too easy to add a global discount on all sales ( buy in next xx mins) by not knowing how it worked
Thank you so much for your feedback!! 🥰