รีวิว (1,234)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 94% ของการให้คะแนนคือ 5 ดาว
  • 3% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
3 กุมภาพันธ์ 2025

Great app w/ great support. Would absolutely recommend!

Inner Mountain Outfitters
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
Growave ตอบแล้ว 4 กุมภาพันธ์ 2025

Hello, team at Inner Mountain Outfitters,

Thank you so much for your 5-star review! ⭐️ We truly appreciate your support and are delighted to hear that our app is helping you to improve your shop. Your feedback means a lot to us and motivates us to keep improving. We strive to provide the best experience possible, and it’s great to know we’re meeting your expectations!

If you ever have any questions or suggestions, feel free to reach out. We’re always happy to help! Thanks again for being a valued user! 😊

Kind regards,
Growave Support team

11 มีนาคม 2025

Very detailed support

Hegen Australia
ออสเตรเลีย
ประมาณ 1 ปี ในการใช้แอป
Growave ตอบแล้ว 12 มีนาคม 2025

Dear Team at Hegen Australia,

Thank you so much for your 5-star review! 😊 We're delighted to hear that you found our support helpful. Providing top-notch assistance is our priority, and it’s truly rewarding to know we’ve met your expectations.

If you ever need anything else, please don’t hesitate to reach out—we’re always happy to help! 🚀✨ Your support means the world to us! 💙

Best regards,
Growave Support Team

10 กันยายน 2024

Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!

Sonela
สหรัฐอเมริกา
8 วัน ในการใช้แอป
Growave ตอบแล้ว 11 กันยายน 2024

Dear team at Sonela,

Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.

If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌

Thank you for the recommendation and for being a part of the Growave family!

Best wishes,
Janat
​Customer Support Manager 💙

15 พฤศจิกายน 2024

Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !

Phi 1.618 - maison de haute maroquinerie française
ฝรั่งเศส
มากกว่า 1 ปี ในการใช้แอป
Growave ตอบแล้ว 16 พฤศจิกายน 2024

Hello there,

Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.

In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

27 มิถุนายน 2024

The "buy now button" on my store's product page was not loading properly. Upon investigating I was able to identify custom code changes in the product-template.liquid file as the cause for this behaviour. There is some residual code from the app [Growave: Loyalty and Wishlist] which interferes wuth the product-form - so the buttons. This app's developers have no responsibility and leave bugs in theme that interfere with other buttons. I don't think they did this on purpose, but it leaves room for improvement.

The Anime Supply
แคนาดา
28 วัน ในการใช้แอป
Growave ตอบแล้ว 28 มิถุนายน 2024

Hello, The Anime Supply team,

Thank you for sharing your feedback and bringing this issue to our attention. We appreciate your thorough investigation and the detailed information regarding the problem with the “Buy Now” button on your store’s product page.

We understand that residual code from our app interfered with the product-form, affecting the buttons. While this wasn’t intentional, we acknowledge that improvements can be made to prevent such conflicts in the future. I’ve ensured that the issue has been resolved promptly. We’re committed to continuously enhancing the functionality of our app to ensure smooth integration with all themes.

I’ve also reached out to you via email a few times and haven’t yet received a response. Would you mind taking a look and letting me know your thoughts?

Best regards,
Binazir
Head of Customer Support Team
Growave

13 ตุลาคม 2024

We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.

Antioxi
สหราชอาณาจักร
27 วัน ในการใช้แอป
Growave ตอบแล้ว 15 ตุลาคม 2024

Dear Antioxi Team,

​Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.

Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.

Thank you again for your support and kind words!

Best wishes,
Customer Support Team

18 ธันวาคม 2024

Good app! The customer service reply to me & solve my issue very fast!

cofoglobal
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
Growave ตอบแล้ว 19 ธันวาคม 2024

Hey, the team at COFOGLOBAL and Tony,

Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our customer service team was able to resolve your issue quickly. Providing prompt and efficient support is our top priority, and it’s always rewarding to know we’ve made a positive impact 🫶🏻.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you! 💙

Best regards,
Customer Support Team

แก้ไขเมื่อ 13 สิงหาคม 2024

There is a simple issue that needs to be fixed, and it is highly disruptive to my store. Unfortunately, they do not have online resources or any live chat support. Since I wrote my one star review, they have been very much in contact, so I upgraded this review.

Verified Shungite
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Growave ตอบแล้ว 10 สิงหาคม 2024

Dear team at Verified Shungite,

Thank you for taking the time to share your feedback and for updating your review. We’re pleased to let you know that the issue was resolved promptly, and we appreciate your patience during this time.

Additionally, please note that live chat support is a feature included in our ‘Growth’ plan and higher. While this option is not available on your current plan, we are dedicated to providing you and all our merchants with the best possible assistance through alternative support channels.

We understand how crucial it is for your store to run smoothly, and we’re continually working to enhance our services to ensure a seamless experience for everyone.

Thank you for being part of our community.

Best regards,
Binazir
Head of Customer Support Team

23 ตุลาคม 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

HANNAH CANVAS
แคนาดา
เกือบ 4 ปี ในการใช้แอป
Growave ตอบแล้ว 24 ตุลาคม 2024

Dear Tran Thao Van and the team at HANNAH CANVAS,

Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!

If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙

Janat,
​Customer Support manager

21 กรกฎาคม 2024

Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :)
PS: ¡Si tiene la traducción al Español!

Wain.cr
คอสตาริกา
2 วัน ในการใช้แอป
Growave ตอบแล้ว 23 กรกฎาคม 2024

Dear Max and the team at Wain Vinoteca,
Thank you so much for the amazing 5-star review! 🌟

We're thrilled to hear that setting up your Rewards Program with Growave took just 2 days and exceeded your expectations. Our team is dedicated to ensuring seamless integration and delivering MVP features that add value for your customers.

We're excited to continue supporting you as you activate more features and take your program to the next level. Your satisfaction is our top priority, and we're always here to provide amazing support whenever you need it.

¡Gracias por tus amables palabras! If you need anything else, just let us know.

Vlad,
Customer support manager.

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