Omtaler (1 235)
Raffiner
-
Etter vurdering
Thank-you so much for your super fast support. I am very pleased with the final layout of the wishlist button on the product page - it looks great...!! The team at Growave have always been very supportive and highly responsive to communication from the beginning. I would highly recommend Growave.
Dear team at MINGALABA,
Thank you so much for your kind words and for taking the time to leave such a glowing review!💖
We’re thrilled to hear that you’re happy with the final layout of the Wishlist button on your product page—it’s great to know it turned out just the way you envisioned!
Our team always strives to provide fast and responsive support, so your appreciation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out.🙌🏻
Wishing you continued success! 💫
Best regards,
Begi
Customer Support Manager.
I'm content with the support team -specially Rashmi, with her quick responses and always helpful and kind. We just migrated to the new update (V2 version) and Growave helped us customize our theme. Everything worked out perfectly and we are happy with the result. Thanks!!
Hi Dan and the LOADEDSHOP team,
We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to maintain our high standards of service, especially regarding the transition to our latest app version for our loyal customers.
Should you need any further assistance or have more questions, please don’t hesitate to contact us. Thank you for choosing us!
Warm regards,
Vlad
Customer Support Manager
It is early days but, so far, the experience with Growave has been excellent.
Their team are friendly, knowledgeable and quick to respond.
They have worked very hard to help me get Growave installed and running the way I want it to.
I highly recommend them
Dear We Are Fair Trade Ltd team,
Thank you so much for your kind feedback! We’re thrilled to hear that we’ve been able to meet your expectations. It’s a pleasure for our team to assist you and ensure everything runs smoothly, so knowing our efforts are making a difference means a lot to us. 🤗💕
We truly appreciate your recommendation and are excited to continue supporting you every step of the way. If you ever have any questions or need help, we’re always here for you.
Thanks again for choosing Growave — we can’t wait for more great moments ahead! 🌟
Warmest regards,
Customer Support Team
The Growave team always goes above and beyond to support our shop. Any time I have a question or issue, someone is willing and able to assist via chat in a very timely manner. Also, the value of this app with reviews, loyalty and wishlist functionality is above and beyond efficient compared to needing multiple solutions. Thank you!
Hi, Liz and the team at MediTea Wellness!
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our support team and that you find the Growave app’s features valuable and efficient.
Your feedback truly motivates us to keep providing the best service possible!
If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to help!
Masha,
Customer Support Manager
Excellent support from Janat. I had an inquiry, and she responded immediately with a custom video showing me exactly what I needed!
Hi, dear team at MoonlightMakers,
Thank you so much for your amazing review! 😊 I’m thrilled to hear that the video was helpful. It’s always a pleasure to assist you, and I’m here whenever you need further support.
Your kind feedback means the world to me, and I look forward to helping you again in the future! ♥️
Best regards,
Janat
Customer Support Manager
great customer service. easy to use app. very functional out of the box.
Hello Casa Ensalada team,
Thank you very much for your 5-star review!
We appreciate your feedback and are happy to know that our features help you improve your shop.
Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟
Wishing you all the best,
Customer Support Team
We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!
Hey, ProSoccer team,
Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳
Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!
Sincerely,
Anna from the Growave Support team.
Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.
The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.
Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team,
Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.
We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.
Rest assured, we’ll be here whenever you need support!
Warm regards,
Vlad
Customer Support Manager
When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.
Dear WABI-SABI STORE team,
Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.
Please don't hesitate to reach out if you need our help or have any questions.
Kind regards,
Yzat
Growave Support team
I have used this app for a year. Every time I update my online store theme, the app stops working and I have to wait days to a week for my customers to be able to access their points and rewards again. As a brand that launches new product once a month, this has been frustrating for customers to not be able to access their points or rewards on our launch night. I've had an ongoing issue in trying to change our VIP tiers to align with our brand story. Chat has been circular and simply regurgitating the help center information. I am uninstalling and trying a different app. I would not recommend Growave.
Dear Team at Alegria Accessories Inc.,
Thank you for sharing your feedback. After thoroughly reviewing your case and the related threads, I’d like to address your concerns and provide additional clarity.
Regarding the re-integration process, each Shopify theme is uniquely structured, which requires our team to manually customize widgets to ensure optimal functionality and seamless display. To streamline this process, we can assist in adding widgets to an unpublished theme for testing before going live.
Furthermore, we’re excited to share that the new Growave 2.0 app is now available, featuring updated Loyalty & Rewards, Reviews, and Wishlist programs. The transition to Growave 2.0 is a straightforward process managed entirely by our team. This upgrade enhances existing features while introducing exciting new capabilities. Would you be interested in exploring this upgrade?
We value your partnership and remain dedicated to delivering the best possible experience with Growave. Please don’t hesitate to share your thoughts or let us know how we can further assist you.
Sincerely,
Binazir
Head of Customer Support Team
Growave