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Great Customer service! Very accommodating to my needs and super responsive.
Dear team at Lolo - Modern Mexican Mercadito 🥰!
Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a positive experience with our customer service. Providing prompt and accommodating support to our valued customers like you is always our top priority.
If there’s anything further we can assist you with or if you have any additional feedback, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Growave 🌊.
Best regards,
Customer Support Team
Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.
Dear Maria at the NiceLifemx team,
Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has been able to assist you effectively.
Your feedback means a lot to us, and we're always here to help whenever you need support. 😊
Kind regards,
Ayana
Die App ist sehr gut! Sie hat sehr viele Funktionen und auch eine Übersetzung auf Deutsch. wir sind extrem zufrieden. Vor allem das Support Team hat uns extrem weitergeholfen!
Die Antwortzeiten sind sehr schnell und es wurde immer für jedes Problem eine Lösung gefunden. Vielen lieben Dank!
Hi team at Hatje Cantz Verlag,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app and its features. We're especially happy that our support team could assist you so effectively. Your feedback means a lot to us, and we truly appreciate your kind words.
If you need any further assistance, feel free to reach out. Thanks again for choosing us! 💕
Kind regards,
Growave Support Team
Hallo Team von Hatje Cantz Verlag,
vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie die App und ihre Funktionen genießen. Besonders glücklich sind wir, dass unser Support-Team Ihnen so effektiv weiterhelfen konnte. Ihr Feedback bedeutet uns sehr viel, und wir schätzen Ihre freundlichen Worte sehr.
Falls Sie weitere Unterstützung benötigen, können Sie sich jederzeit gerne bei uns melden. Nochmals vielen Dank, dass Sie sich für uns entschieden haben! 💕
Mit freundlichen Grüßen,
Growave Support Team
Amazing app! Super easy to use and great customer service.
Hello INDY Sunglasses team,
Thank you very much for your 5-star review!
We are happy to know that you are enjoying our app and are grateful for your feedback about our team!
We’re committed to supporting you throughout your journey, so if you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're always here to help!
Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟
Wishing you all the best,
Customer Support Team
Very responsive, great customer service! Thanks Growave team.
Hello DIA AND CO team,
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service.
If you ever need anything, we're always here to help! 🚀💙
Best regards,
Janat
Growave Support Team
Janat helped me with my enquiry.
I was supported and my issue resolved!
Love the app and love the support.
Dear Faith,
Thank you so much for your wonderful feedback! I'm absolutely delighted to hear that you were happy with the support. It’s always a pleasure to assist, and I'm thrilled that you love the app!
If you have any questions in the future or need any further assistance, please don’t hesitate to reach out, we are here to help! 😊
Best wishes,
Janat
Customer Support Manager
We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)
Dear team at USTAR Cosmetics,
Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!
Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨
Warmest wishes,
Ayana
Customer Support Manager
I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.
Dear Eureka Ergonomic team,
Thank you so much for your kind words and for recommending our app to others!🌟
We’re thrilled to hear that you value the speed and quality of our customer service.
Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊
Best regards,
Customer Support Team
日本語にも対応しているのでこちらのアプリを選びました!レビューも起き位入り登録もポイントもすべて入っているのでおすすめです。サポートに質問した際もすぐに返信が来て分かりやすくスクショで説明していただけました。安心して使えるアプリです!
Dear Matoba,
Thank you so much for taking the time to leave a review — it truly means a lot to us! 🙌
We’re incredibly grateful for your kind words and support. It’s always a pleasure assisting you, and knowing that you’ve had a positive experience with Growave motivates our whole team to keep doing our best.
Please don’t hesitate to reach out if you ever need anything — we’re always here to help.
Warmest regards,
Alex
Update: it's now April 27, 2025 (initial review June 2, 2024) and I just want to share that I still love this app and the support. Growave has some of the best support ever. On one hand, I rarely need the help because the app is so good on its own (as you see, it's been almost a year since I last contacted them), and on the other hand, when I do have a question, the support team always has quick and accurate answers. I really appreciate it!
Original review - I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate in keeping me up and running. It is greatly appreciated, especially considering how reasonably priced this app is. And with so many features under one app umbrella, once you get the hang of its configuration, it's the same for all the features. It makes backend maintenance a whole lot easier. I use a lot of apps in my shop and Growave's are the best.
Hi Shelly and the Geek Out of Water Beauty team,
Thank you so much for taking the time to update your review and for your incredibly kind words! 😍
We’re truly honored to hear that after almost a year, you’re still enjoying the app and our support. Your trust and continued satisfaction mean the world to us. Feedback like yours inspires our team to keep improving and delivering the best possible experience.
Please don’t hesitate to reach out if you ever need anything — we’re always here for you!
Warmest regards,
Vlad
Growave Support Team