EG Auto Add to Cart Free Gift
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (670)
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The app by itself is excellent, however, it's not compatible with many of the shipping insurance apps that are also available via the Shopify app store. I know my customers prefer to buy shipping insurance to protect their purchase rather than receive a free gift, so I had to uninstall the app.
Seems like they are not supporting different languages in one store. Unfortunately.
Hi Schleich GmbH team,
Nathan here, the product manager of EG. I'm sorry to hear that you're disappointed with our app's current lack of support for translated product handles. I understand how this limitation can be frustrating for stores with multilingual needs.
Support for translations is on our roadmap, but at the moment, we are focused on other key developments in preparation for Black Friday. Implementing translation support requires thorough planning, design, development, and testing to get it done right, unfortunately, we are currently unable to allocate the necessary resources for such a large task.
While I understand your disappointment, I want to clarify that we do not advertise nor claim that EG offers support for translations anywhere on our app listing or elsewhere. As a small team, we must prioritize features that will benefit the majority of our users. It is unfortunate that this led to a 2-star review, especially after our discussion where I thought I had reached an understanding.
Please consider how you would feel if your store received a negative review for not offering a product you have never stocked. We value all feedback and are committed to improving our app, but we also need to manage our resources effectively.
I am happy to discuss this further on a call to explore any other solutions that might help.
Respectfully,
Nathan
It doens't work with some templates. Be aware and make some tests before activating. Adding product to cart became a infinity loop in our store. I got no answer from support within 48 hours and we lost our campaign.
Nathan here, the product manager of EasyGift. I'm really sorry for the inconvenience caused by this - we do have a simple solution for the issue you faced. We replied to your email within 12hrs and I have tried to contact you several times via phone and email since - but we have never had a response. I would love to get this up and running for you!
Please reply to the support request where I can help out or email me directly at [email protected]
Best regards,
Nathan
NICE
Easy Like They Said
simple efficace
great
Super application. Création d'un cadeau gratuit effectué en 2 minutes. Pas de bug, tout fonctionne correctement.
Easy to set up and works well!
Great support team !!
Works Great
great
finally the app that finally worked for my gift concept, thank you guys
great app
Great app !
Very user friendly compared with most apps, absolutely love it! Has helped my increase sales
The app works very well. I can configured in a few steps easily.
good
What an absolute pleasure of a company to work with!
We've had the most incredible experience with Nathan and the team at EG Auto Add - from the fastest response times to efficient problem-solving and making themselves available when needed, across continents, I don't believe I've had this level of service in a very, very long time. Thank you!
Great
Great app and very easy to use. Works exactly as expected, would highly recommend.
Not too happy with customer service. Sent a request out over a week ago and no one has responded back. If I can't get help, I can't use the app. When will I get a response?
Hi Haus of Business team,
Nathan here, the product manager of EG. I am disappointed to read this review after helping you with the issue you reported.
From our side, the main point of delay was caused by our request for your store's collaborator code - this requirement is imposed by Shopify and was out of our control as we needed to log in to your store to see the issue you reported. Our records show our request for you to share this code with us was sent on 11th December and you replied on 18th December (the same date you wrote this review) asking why no one had replied to you, when we had.
We worked hard to debug the problem you raised with us and found you had many custom pages on your site where you add products to the cart/checkout in different ways which led to some back-and-forth discussion to pinpoint where we could replicate the issue. Within a day of us having access to your store, we found the changes needed to be made on your custom theme to resolve this issue with EG not applying rules. I kept checking your store and saw that these changes were then implemented and that they solved the problem but did not receive any update that they worked.
I am pleased to see you are still using EG and making good use of your rules to boost your AOV and conversion rate.
All the best,
Nathan
so far so good
amazing app. 10/10 Highly reccommend
WHy do i still get charged even after uninstalling this. I want a refund
Hi BodySonicUS team,
Nathan, the product manager of EG here. I have tried calling you multiple times and sent a few emails but have been unable to reach you to resolve this matter. The subscription charges are handled by Shopify - and the app's subscription fee is taken at the same time as your monthly Shopify plan payment. The records show you uninstalled it during the second month of use which correctly led to the second payment being charged for. This review shows the amount of time you used the app - you were installed for 2 months and were charged correctly for the duration of your usage.
No more payments will be taken as the subscription ended when you uninstalled.
I am happy to discuss this with you, feel free to reach out to us here: [email protected]
Kind regards,
Nathan
Works very well! The team is very supportive and helpful! I have earned over $80 with this app in less than a week!
Great App! Easy to follow step-by-step guide! Clear and user-friendly
Very Useful App! Wish it would be discounted, but still, good value for the money.
works just as it should and very simple to set up!
HAVE NEVER USED APP JUST SOGNED UP ??? NEEDS TO HELP LOCATE THE ABILITY TO OFFER ON STORE CREDITED GIFT CARDS TO USE ANOTHER DAY OF 10 OR 15 OR 20 BUCKS FINDING AFFORDABLE PRODUCTS WAS ROO HARD AS I WANT TO GIFT NICE THINGS
Hi Hotsells.VIP team,
Nathan here the product manager of EG. I am disappointed to read this review of your experience with the app. I emailed you after you posted this review to try and help you with the problem, but I am still waiting for your reply. I see you are still using the app and I am happy to offer any assistance to set EG rules up to accomplish the promos you want to offer your customers.
Please contact our helpful support team here: [email protected]
Kind regards,
Nathan
very good
It's fantastic to hear that you're finding EG Auto add to cart beneficial. Thank you for your positive review and for choosing to use EG!
Your feedback is gold to us! EG Auto Add to Cart is here to make your work easier. If you ever need technical assistance or advice on using the app to its fullest, we're here to help. 🎉
Great customer service, very reactive whenever you have any questions or problems!
We're thrilled to hear you're satisfied with EG Auto Add to Cart! Your feedback keeps us motivated. If there are any features you'd like to see in the future or any hurdles you encounter, we're just a message away. Here's to a prosperous future for your store! 🛍️
Great App. I thought the app was buggy but it was me using it wrong.
Your review made our day! EG Auto Add to Cart is here to simplify your tasks. If you ever have questions or want to explore advanced settings, please reach out. Thank you for being part of our growing community of users! 🚀
The app is incredibly easy to use, works seamlessly with our custom theme, and handles a ton of edge cases. Would highly recommend.
Wow, thanks for the great review! It's awesome to know that EG Auto add to cart works well with your custom theme and makes handling those tricky scenarios a breeze. Your kind words mean a lot to us, and we’re here to keep the smooth sailing going!
This app rocks! After tearing my hair out with another free gift app for days, and costing me hundreds in fees and developer costs, along comes EG Auto Add to Cart. I was set up in less than 5 minutes, and Stephanie my support person was there to hold my hand when I had a question. Oh, and they cost a fraction of their competitors! Highly Recommended!
Thank you for your wonderful review of EG Auto Add to Cart! Your satisfaction fuels our passion. If there's anything we can do to make your experience even better, please share your thoughts. Wishing you terrific sales and happy customers! 🛍️
I was setting up my store and wanted to included a free gift to rise the perceived value of the offer. I tried to learn how to include a free gift with a product with another app and ended up losing almost half a day and it still wasn't working, it was a pretty buggy app for 3X the price of this one. It took me 5 minutes to set up the EG ATC free gift app and works like a charm, I'm pretty glad I found it!
WOW! Pleased and grateful for your review, glad you found EG Auto Add to Cart to power your promotion. If you ever require assistance or have ideas for improvement, please let us know. Wishing you thriving sales and happy customers! 🎉
Fantastic customer service. I had an issue with another vendor's template and EG Auto Add to Cart was incredibly fast, polite, and efficient with handling my support question. This app makes upselling a very seamless process!
Thank you for your kind words! We're thrilled to hear that you're enjoying EG Auto Add to Cart. Your feedback is invaluable to us. If you ever need more assistance or questions, feel free to reach out. Happy selling! 🚀
Very helpful support and app works seamlessly
Your review's our jam! EasyGift's driving growth.
Thanks for the positive review! EasyGift is making a difference, and we're here whenever you need us.