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Everything is amazing , except we require to setup a birthday flow discount, which Flow software does not have.
When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app.
I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order
Succeeded" but it didn't succeed when you look at the actual order. And no one knows how to help. It's sad because it could be an excellent app!
Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow.
For holds, if Flow says that it held fulfillment, it did. But what can happen is that other apps or workflows can release that hold just as quickly. If you need more detail, consider trying to post on the community.
For some things this works great! For others I am scratching my head as to why it won't. For example, I can take products by vender and add them to a manual collection for use in the tax exclusion zones since for some reason an automatic collection isn't allowed. Works great. But when I want to send an email to a customer that is imported with the tag eBay I am having trouble finding an option to just send a simple email out with a basic text. I have tried using Mail as well but it wants a template and then it adds it to a marketing list but that is not what I want to do. Just a simple email. The last issue is that I have other people adding products and I only want certain vendors products to be available in say Canada. There are options to hide products from channels for example, but nothing to remove the product from a market such as Canada. So you have to remember to select this every time every product any employee adds or it defaults to add it to the Canada market. Very frustrating. Maybe with a few updates this flow app could be really useful. But it is just missing a few variables here and there and functions to be as useful as I was expecting. Seeing as how most of my flows are fixing issues that Shopify has created such as not allowing me to use an auto collection for tax exclusions, I have to use this app. Since they default to add new products to all markets, I need to use a flow to fix it. So really it is annoying that I cannot do what I want to have done.
Nice for simple things, but missing many really useful Triggers and Webhook like Product type or template
Hi, thanks for trying out Flow. It's unclear what kind of trigger you would want for "product type" or "template". If you mean that you want to update those things, Flow can do that using the Send Admin API request action calling "productUpdate".
I used this app to help me to control inventory. It could be great if it can do 1 more step by linking to Shopify location. It means that it can have a flow / feature to reassign order location based on a rule setting. It will be perfect to manage inventory in multi-location . can you pls develop it?
Thanks for the review. For anyone reading this, Flow does support accessing inventory per location.
Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.
how do i get support for this app ??????? shopify make it impossible to contact them
the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!!
this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,
You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.
Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!
Incredibly basic and does not offer anything I was looking for.
(Send email to customer after X days for example)
Hi, thanks for the review. You may want to take another look - Flow is powering the experience under Marketing > Automations, where you will find the ability to email Customers.
A must in the My store Shop/App arena.
Exactly what I needed for setting up rules for certain conditions, including fraud, and other conditions. Thank you Shopify!
Product hide flow not working.
Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.
Create more problems in your life than solutions
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I want to use this app to send an invoice automatically after purchase with manual payment but I cannot find "payment method ID" for manual payment. Please add some features about automatic invoice delivery.
Hi, sending order invoices requires that your customer has payment terms. When that is true, you can use the action. See Flow's docs here and the note right at the top: https://help.shopify.com/en/manual/shopify-flow/reference/actions/send-order-invoice. Note that payment terms is a B2B feature available to Shopify Plus.
Good app
So cool, and it can do so much
Great app
I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.
NÃO ESTOU CONSEGUINDO ABRIR O APP?
COMO FAREI PARA CORRIR ESTE IMPASSE?
Shopify FLOW GRÁTIS PARA INSTALAR? PODE HAVER COBRANÇAS ADICIONAIS?
VAMOS RESPONDDER, TURMA DO CHAT, VAMAS. PRECISO RESOLVER O PROBLEMA DESSE APP, SLUCIONAR CONSTITUCIONALISCIMAMENTE EM MINHA LOJA WWW.TORRESMAGAZINE.COM
Hi, thanks for reaching out. You are currently on the Basic plan which does not have access to Shopify Flow. For the Shopify, Advanced, and Plus plans, Flow is provided at no extra cost.
Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.
Hi, thank you for the review and the suggestions. It’s important that we fully support Shopify triggers and actions, so we are working on an approach to allow many more actions. Stay tuned for details.
In my opinion Flow is the single most valuable aspect of Shopify Plus! The biggest limitation of Flow is your imagination and the things I've been able to automate have been game-changers for our operations. One aspect I never expected was how affective Flow is in helping me build safety-nets and redundancies for problems that would go unseen without it. Probably my favourite app.
Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.
(Update) Hi thanks for the re-review. We do have a planned update that will enable you to add conditions based on inventory location.
Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.
The Flow App helps us automate our new customer thank you cards and fulfillment. Simple, fast, and super powerful. 10/10.
Feature request: being able to add new product costs to orders. In the example of our thank you cards, it would be fantastic if we could add a set dollar amount extra to the COGS for that order. Then all our accounting would essentially be done in Shopify :)
Great feature that comes with Shopify Plus as we played around with the feature while on the plan. Look forward to being back on!
Great so far. Would be great if there were more product filters on the order level. Also integrating with other email partners would be ideal.
Thank you for the review. For anyone reading this, Flow can access essentially all product data now.
Started using this and looks very useful. BUT not supported by many other apps in the marketplace which lets it down as it has lots of potential. I want to score it 3.5 but can only score 3 or 4, so scoring 3.
I used app,Great app and Free,
I like only Free,I would like to give 5 stars,Thank You.
http://sphb.inline
It is good but would be better if you could add a trigger for order cancelled
Amazing app! I have cut out so many manual tasks with it. Make sure that you look at the Help Page for Flow, as it provides many downloads for some pretty amazing workflows! Check out their page here:
https://help.shopify.com/manual/apps/apps-by-shopify/flow
You can find more on Trello...
https://trello.com/b/xbQV80jG/shopify-flow-workflows