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I changed my review from 5 stars to 3. Why is it so difficult to send emails in different languages? In the end I found out how, different campaigns with different triggers,
but then the systems keeps on sending the client to my home page in another language. Does anyone have a good expierence with a review plugin that is multilingual?
12.07.24
Update: habe die App leider wieder gelöscht. Die Mailvorlagen werden immer wieder von der Du-Form in die Sie-Form convertiert, wenn die Dashboard-Spracheinstellung auf Deutsch ist. Support konnte es trotz ehrlichen Bemühens leider nicht lösen.
10.07.24
Die Fera App ist genial gemacht. Habe nach einer Bewertungs-App gesucht, die leistungsfähig und doch einfach zu bedienen ist, ohne zu sehr ins Geld zu gehen. Alles drei leistet Fera vorbildlich!
Innerhalb von 5 Minuten hatte ich die ersten Rezensionen auf meiner Landingpage eingebunden. Echt stark.
This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me.
This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time.
Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late.
I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive.
Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.
For some reason this app ignores store configuration and lists product prices in USD. Nowhere in the app configuration could I find a resolution for this.
So easy to use, downloaded and installed and set up in just a few minutes, used the Youtube video to show me how to do it.
Changed my mind, what a pain to use. Hard upsell.
great and easy layout
great and prompt support
i like it
This was a very easy app to set up and customize
Atendimento rapido para tirar suas duvidas, quase que estantaneo, me ajudou muito a lidar com as reviews de uma maneira pratica, recomendo
I just started using fera not too long ago and I am pleasantly surprised how easy the UI is to use. The team is also very helpful and will answer your questions and requests in a timely manner.
Your app deserves 5 stars.
Transferred my reviews from bigcartel to shopify in no time thanks to the support. Can only recommend !
Great so far!
love it easy interface. productive. customizable
No issues so far.
good free plan easy to set up very pleased overall
top app for reviews its so good
Highly recommended app. Customer support is very fast!
I've tried another review app, and decided to opt for Fera because it has everything that I need. I also got a great support from the app!
Very clean and good looking app
support very response and had my questions answered swift!
Love the support team!
What a game changer!!!!!!!!! Every ecommerce brand should use this app.
easy set up reviews
It is like loox but free. The support is phenominal. really Worth it.
Very good!
Amazing app
very goooood
Fera is literally the best review app here on Shopify! User-friendly, smooth, and just incredible! And the customer service too! Thank you, Fera.
The best 'review app' you can find here. I had many doubts and their team helped me with it. One of the best support from their team (without a subscription!!)
Best app for review
Fera hands down has the best customer support. The team is always so patient with me and they've helped me resolve every issues I've encountered so far. The app is very intuitive to use as well.
Tellisin mehele 2 Polo särki ja super rahul. Näevad välja nagu uued ja megahea hind. Aitäh, tellin kindlasti varsti veel, kampsuni hooaeg on tulemas :)
Best review app I've ever seen. Easily collect reviews as well as upload csv reviews. The support person is also very enthusiastic and friendly, answering and solving problems very quickly. thank you
Excellent service…quick, explained in detail and pictures, fixed my issue (I made) THANK YOU
It's awesome.
great app
Really good customer support team. Reviews are customizable and look branded. Better than any review app I’ve used so far.
Best review app out there. I have tried many different review apps, but this is by far the best. The customer service is on point, and they will help with anything you need. Also, the app itself is very easy to use. I would 100% recommend this app to anyone in the e-commerce and dropshipping space.
Thank you so much for your review ❤️ and thank you for this glowing review!
We are so happy to hear that you have been enjoying using our app and have had a good experience with our support team!
Please reach out to us again at any time if you need anything 🙂
Muy buena. La uso para diferentes tiendas y es fantástica. Se integra muy bien con los temas y es muy intuitiva. La recomiendo
i am just starting my first ecommerce business and after adding fera, they inform me they'd like to help support new startup businesses and offered me a one year free upgrade. highly recommended
Great and Easy to use!
They are great, respond fast and also take the time to send you photos to further help you