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Overall good review app, have had a bug where a customer couldn't review the specific product they bought

Great app, it has everything that you would want in a review app. Automation editing and incentives for your customers. I only gave it four stars because it doesn't directly connect with Google as far as I know, but I love the app very easy to use and you can insert the widgets anywhere you need them to be on your site

Super easy to use and friendly features. I just wish you could do a rating submission directly in the email so it's easier for customers who don't want to upload a photo or video

Easy to install, works well with enough features to make it worth the money. Only issue is sometimes the app doesn't load on our home page. Otherwise, all good!

This is a great app! I wish that there were better tools to customize when a customer orders multiple items but otherwise great.

I like that it easy to use Still need to play with it more for more features

So far working well. I don't like the limitations on what I can do for free. Would like a bit more basic capabilities for a cost effective price.

The app is not bad for managing the reviews, but many of the customizations are still in preparation. It seems dev portal and technical documentations are still in preparations. So I guess if you are using English and are a basic user with no-code requirements, this may be the right one for you. ---- This is an addition and update to this review due to the engagement for the partner success team at Fera. They were very eager to try and meet our team's needs and were able to disclose more dev portal information that disclosed how the tags work in the custom editor. This was useful but at the sametime I believe should have been available from the start as they are advertising how powerful their solution is. However based on their efforts I've added another start. The mechanism to try and getting you buy-in to the up-selling on their capabilities is a bit unfortunate and due to this I wouldn't give this 5 stars until their platform is really complete.

This is a great app that is extremely easy to set up to use. It integrates very well with Shopify, and allows for a number of review setups and interactions with customers and lots of flexibility in terms of our reviews are requested and managed. I personally would love the ability to apply a little more typographic control in terms of how the reviews appear (e.g. being able to control the line height and letterspacing in the text), hence the four instead of five stars — but overall, it really is a solid app and I look forward to continuing to use it.

Easy to install and to be able to see my shopper's journeys is incredibly useful. Adding testimonials to my website was straightforward. I would definitely recommend this app.