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Dynamics BC auto updated to version 26.0 this morning and since then orders are no longer automatically synced from Shopify. I have to run the Sync Orders manually which is not ideal.
Thank you for reporting that.
We would like to share that the issue you encounter will be fixed in an upcoming release (26.1).
We notice that you mentioned “auto updated” and would like to state that Microsoft is committed to delivering predictable updates to the service. Updates are continuous, touchless updates that provide new features and functionality. They eliminate the need to do expensive upgrades every few years. Administrators can set a maintenance window for each environment that determines when Microsoft is allowed to update that environment. For more information, see Managing Updates in the Business Central Admin Center (https://learn.microsoft.com/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management). Scheduled minor and major updates, and unscheduled critical fixes, respect the maintenance window set on each environment.
You are in control and manage how your organization receives these updates. Admins can schedule environment updates to any version higher than the current environment version within the environment's current or next major version from the Business Central administration center.
You can also utilize sandbox environments to verify critical processes before updating your production environment. For more information, see https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Connector has a lot of features, but I can't get correct vat calculation to work. Prices are including vat, but creating the BC sales order vat is calculated and also with the wrong Country-VAT, that is set in the template.
Thank you for your feedback! From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
It will be a nice connector. For the moment, whenever we synchronize an order with fulfilled status (both online and POS) the "location_id" in the Shopify order is wrong. We have to use an extra API call to "fulfillment_orders" method to get the correct location_id.
We appreciate your input, and we are glad to hear that you found a solution for your issue.
As your feedback sounds very similar to support case you submitted, we are not sure if you received our reply. Let us duplicate some of information here as it might impact your solution.
Be aware that the Location in the header field is being deprecated and replaced by information from Fulfillment Orders. See documentation to Shopify APIs: https://shopify.dev/docs/api/admin-graphql/2024-01/objects/Order#field-location.
Connector works exactly as recommended and uses information for Fulfillment Orders.
In cases when fulfillment happened on Shopify closed fulfilment orders are not imported, which in some cases (think of POS scenarios with multiples stores) led to undesired behaviour. The adjustment of connector will be available with next minor updated (24.4).
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Segunda vez que en Business Central me indica que el concetro debe ser actualizado en Shopify y no existe ninguna opcion para actualizar. Cada vez que se actualice debere desinstalar la aplicacion y volver a instalarla?
Thank you for reporting that.
Shopify releases a new API version every three months at the beginning of the quarter, and supports each version for 12 months. The updated versions might contain important changes, so it's important to uptake Shopify API versions in major releases of Business Central. Typically, new versions of APIs increase stability and security, and enable additional capabilities.
It means that The Shopify connector released in 2024 release wave 2 (October 2024) relies on API 2024-07, which is supported until July 1, 2025. To continue to use your integration, you will need upgrade to the latest version of Business Central before this date. For example, the Shopify connector released in 2025 release wave 1 (April 2050) uses the Shopify API that was released in January 2025 and can be used till January 2026.
To upgrade connector you also need to upgrade Business Central. We are exploring option how to align Shopify, Business Central the Shopify Connector release cycles to reduce impact on your operations.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team