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Our agent, July, has been working with us now for well over 6 months, and she's been great! She always ensures that any issues we have are resolved promptly, and goes above and beyond to help us run our store.
I’ve been working with Aron Lee from CJdropshipping, and he has been an incredible agent! He has helped me a lot with sourcing products, resolving issues, and ensuring smooth operations for my dropshipping business. Aron is always quick to respond and gets the work done efficiently. His professionalism and dedication make the entire process seamless. Highly recommend his support to anyone in the dropshipping space!
I have been using CJ for over 2 years now and it is my favourite supplier. Easy to use, no bugs and my agent Vincy is awesome. Always responds fast and is very helpful.
I had some problems connecting a package and in no time i got the help i needed and my order was fixed! As a business owner it is very important that all the orders all completed perfectly and fast. Ruth was not only very effective but was able to help me in no time! I really appreciate it, thank you again.
I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating.
Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues.
And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!
I can't recommend Sabrina highly enough! She has been an absolute game-changer for my business. From day one, she has provided top-notch support, quick responses, and expert guidance. Sabrina goes above and beyond to ensure my orders are processed smoothly, sourcing high-quality products at great prices and keeping me updated every step of the way. Her attention to detail and dedication to customer satisfaction are truly unmatched. If you're looking for a reliable and professional agent, look no further than Sabrina Liu. She is hands down the best in the business!
I'd like to thank Alley, a personal agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes.
This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.
Highly recommended!
Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!
Exceptional Service – Highly Recommended!
CJ Dropshipping have been absolutely brilliant to work with. Their team consistently delivers exceptional service, from quick responses to queries to ensuring that we receive customer tracking numbers promptly, which is absolutely vital for our business, as we rely on fast shipping for our customers. They have also been essential in liaising with suppliers to maintain high quality standards and timely shipping.
A particular thank you to Arina and the wider CJ Team for being so efficient and helpful. It is refreshing to work with a dropshipping agent that is reliable.
CJ Dropshipping has been a game-changer for my e-commerce business. Their platform is incredibly user-friendly, making it easy to source products and manage orders seamlessly. The short delivery times and quality of products have exceeded my expectations, helping me maintain customer satisfaction.