CJdropshipping: Much Faster

Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating.

Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues.

And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!

I'd like to thank Alley, a personal agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes.

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.

Highly recommended!

Exceptional Service – Highly Recommended!

CJ Dropshipping have been absolutely brilliant to work with. Their team consistently delivers exceptional service, from quick responses to queries to ensuring that we receive customer tracking numbers promptly, which is absolutely vital for our business, as we rely on fast shipping for our customers. They have also been essential in liaising with suppliers to maintain high quality standards and timely shipping.

A particular thank you to Arina and the wider CJ Team for being so efficient and helpful. It is refreshing to work with a dropshipping agent that is reliable.

I recently had the pleasure of working with Ken from CJdropshipping, and I couldn’t be happier with the service provided! Ken was incredibly professional, responsive, and went above and beyond to ensure my order was handled smoothly.

Whenever I had questions or needed updates, Ken was quick to respond with clear and helpful information. His attention to detail and dedication to customer satisfaction truly stood out. Thanks to Ken, my experience with CJdropshipping was seamless, and I’ll definitely be working with him again in the future.

If you’re looking for reliable, efficient, and friendly service, Ken is the person to contact at CJdropshipping. Highly recommended!

CJ Dropshipping has been a game-changer for my e-commerce business. Their platform is incredibly user-friendly, making it easy to source products and manage orders seamlessly. The short delivery times and quality of products have exceeded my expectations, helping me maintain customer satisfaction.

This is my first time using this drop shipping business and was kind of confused about the process, and what should my next steps be, but Roxane helped me, guiding me thru, and I was finally able to fulfill my first order!! Thank you Roxane!!

Every time I reach out to CJ Dropshipping, I receive prompt and efficient assistance. Their customer service has consistently exceeded my expectations. In particular, Ken has been incredibly helpful and supportive throughout my experience. He’s not only knowledgeable and responsive but also genuinely kind and patient. His guidance has made navigating the platform and resolving any issues so much easier. I truly appreciate the outstanding service and highly recommend CJ Dropshipping to anyone looking for a reliable fulfillment partner.

Couldn't be happier with their service. Even when an Order happens to be shipped later than expected, they're always online and ready to find a solution within minutes. Ken & Kristy have been very helpful showing me how to order bigger amounts of stock & keeping me updated!

I’ve always had positive experiences with customer service at CJ, as they’re quick to answer any questions and always ready to help. But today, I had the pleasure of working with Angel Li, and I have to say, she went above and beyond. This is the first time I’ve had an agent ask for screenshots to better understand my issue, and she really dedicated herself to resolving it. It’s staff like her that truly make a company great. I’m impressed with her professionalism and attention to detail!