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Connie was super attentive to my enquiry and had it solved on the spot! I had an issue regarding shipping in which I could not ship to a certain zone. Connie heard my concerns and quickly found the solution in suggesting viable suppliers that I could use, which all had excellent costs and shipping times. She was always there to answer my questions and went above and beyond!
I have been using CJ for over 2 years now and it is my favourite supplier. Easy to use, no bugs and my agent Vincy is awesome. Always responds fast and is very helpful.
We've been using CJ for a while now, and the experience has been fantastic. The platform is user-friendly, the fulfillment process is efficient, and the product sourcing options are excellent.
A special shoutout to John, our dedicated agent, who has been incredibly responsive and helpful throughout our journey. His professionalism, quick problem-solving, and commitment to ensuring smooth operations have made a huge difference in our business. Whether it's sourcing new products, handling orders, or resolving any issues, John always goes above and beyond to provide top-notch support.
If you're looking for a reliable fulfillment partner with excellent customer service, CJ is definitely the way to go. Highly recommend!
This platform is a complete solution for your dropshipping / fulfillment with a decent level of automation. They have great product selection at profitable prices.
On the customer support side, Rebecca and Eileen has been really helpful. They are always very responsive whether I have a stock question or any issue related to order fulfillment.
isabella is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!
I’ve been working with Aron Lee from CJdropshipping, and he has been an incredible agent! He has helped me a lot with sourcing products, resolving issues, and ensuring smooth operations for my dropshipping business. Aron is always quick to respond and gets the work done efficiently. His professionalism and dedication make the entire process seamless. Highly recommend his support to anyone in the dropshipping space!
I'd like to thank Alley, a personal agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes.
This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.
Highly recommended!
Exceptional Service – Highly Recommended!
CJ Dropshipping have been absolutely brilliant to work with. Their team consistently delivers exceptional service, from quick responses to queries to ensuring that we receive customer tracking numbers promptly, which is absolutely vital for our business, as we rely on fast shipping for our customers. They have also been essential in liaising with suppliers to maintain high quality standards and timely shipping.
A particular thank you to Arina and the wider CJ Team for being so efficient and helpful. It is refreshing to work with a dropshipping agent that is reliable.
I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating.
Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues.
And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!
Working with our agent, Kaycee Chen, has genuinely made all the difference in our experience with CJdropshipping. She’s not just responsive, she’s proactive, detail-oriented, and always a step ahead. Whether it's tracking down the best supplier deals or helping us sort out last-minute issues, Kaycee handles it all with calm professionalism. It's rare to find someone so dependable. We truly feel lucky to have her as our agent!