Brightpearl by Sage

Brightpearl has been a great asset to our business. User friendly and easily integrated with shopify, it does provides us with a real ERP system, fit for a SME multi channel retailer

Excellent well developed app, no issues, works very well with my Brightpearl account and does everything I need it to!

This app is easy to use and update. The Brightpearl support team is responsive and helpful when needed. No complaints in nearly 2 years!

Glad we are using Brightpearl with Shopify. The best integration around. We have tried others and nothing compares. Team are super helpful and was an easy link/set up. No complaints from our experience

I'm so glad we integrated Shopify with Brightpearl. Its the best thing we've done. Previously we used Magento and had numerous issues. However since using Shopify, orders are seamlessly downloaded and the whole work process is simplified. This saves us so much time and money!
Shopify is a must have for Brightpearl users!

Great app and great customer support, can't fault the team whatsoever! We are just about to add the Demand Planner module

We were already a Brightpearl customer and one of the reasons we moved our website to shopify was to take advantage of the Brightpearl shopify connector. It works seamlessly with order and customer information appearing in our Brightpearl system very quickly and shipping information such as tracking numbers fed back into shopify and emailed to customers without any issues. Been using over a year and never had a problem with it.

Works really well with almost no effort required to get it setup and working, makes Shopify the obvious choice for anybody using Brightpearl.

The app works well at integrating shopify with brightpearl. In future though they need to integrate live changes on shopify orders to reflect in brightpearl, although I believe this is coming in a future update.

Great solution for Shopify ecomm stores!
What we liked:
- Easy, smooth and fast with Shopify (we previously used TradeGecko / QuickBooks Commerce and it was a nightmare)
- Individual modules for inventory management, warehouse operations, and demand planning helps to give each area the UI/UX it needs (instead of cramming it all into one solution)
- 24/7 phone & email support, dedicated account managers, plenty of online resources and ongoing improvements in the software help with anything that doesn't work perfectly
- Integrates easily with Xero, but has an accounting module included, which means data can be easily reconciled between the 2 systems
What we don't like:
- Some pieces of integration with Shopify are more clunky than others; further work is required especially on the returns & exchanges process and on order editing (it works, but could be smoother)
- Accounting in Xero for cost of goods sold and inventory by geography (when you hold stock across multiple legal entities) requires a bit of excel work each month, when it really should be an easy pull from the system
Overall, BrightPearl has been a massive improvement to our operations, enabling us to significantly scale up our daily fulfilment targets while eliminating the millions of spreadsheets previously used to track all types of operational idiosyncrasies.