Reviews (295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating and streamlining Shopify accounting, saving time and reducing the need for manual bookkeeping. It integrates seamlessly with QuickBooks Online and Xero, handling transactions across multiple platforms like Shopify and Amazon. The accuracy in financial data syncing improves reporting and reconciliation, while the customer support team is noted for being responsive and knowledgeable, significantly enhancing the user experience.
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Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!!
Thanks again!!
Jonathan
Awesome product don't know what I would do without it. And...the service through chat was amazing specifically had great experiences with Andrea & Kim! Highly recommended!!
Had a great customer service from Andrea. She was a huge help. Good job! Keep it up.
Works really well, saves me a lot of time, and the customer support is very responsive.
This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly
Agnes and Nora were extremely helpful and sorted my issue in no time. Great customer service.
I am a new user and stumbled on mapping accounts. Inadvertently deleted a payout transaction and with Andrea's help the problem was solved in less than 5 minutes!
Thank you for the quick response.
Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!
Honestly it was so hard for us to change over to Shopify from an accounting perspective. We were very lucky to have the opportunity to install A2X and meet the lovely Nicole who has helped us navigate the set up. Now it actually takes me less time to use A2X than it did with our previous system. We are so grateful!
We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.